Total 548 workforce administration job vacancies in Administrative / Clerical category in Malaysia

At Novus, we have a great opportunity to join the education team at HMP Wealstun as an Administration Co-ordination a part-time, permanent basis, working 21 hours per week.

What the role entails

As the Administrator Co-ordination you will work closely with partner agencies, teaching staff and Managers on a daily basis by providing an effective administration service that supports contract monitoring, contract compliance and general office management. The role will also include processing relevant data relating to finance, personnel or learners and ensuring records are kept up to date.

What we need from you

In order to be successful in the role of Administration Co-ordinator, you will need:

Experience of efficient administration within a busy office environment
Experience of maintaining accurate electronic and paper-based data recording systems.
Good literacy and numeracy skills
To ensure data and reports are accurate and produced in line with deadlines
Documents are accurate and formatted as required.
Positive working relationships with stakeholders
To be able to work collaboratively and autonomously
Good communication Skills
Ideally you will want to be a part of a team who has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You’ll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication and positivity to your new role.

Colleague Benefits

As part of the LTE Group family, you will benefit from an excellent package including:

Extensive annual leave
Our in-house ‘Evolve’ training programme, which offers you the chance to upskill and further your career through a wide range of recognised qualifications
Pension scheme options including a Local Government
Pension Scheme offering an 18.1% Employer Contribution.
Our comprehensive in-house awards scheme
An Employee Assistance Programme including a free, confidential, 24/7 support service
Health care discounts through Simply Health
Retail discounts through You at Work
Our Cycle to Work scheme.
Novus is part of LTE Group which is a national, public-sector learning, training and education organisation with a clearly defined mission to ‘improve lives and economic success through learning and skills’. Our valued 4,000 colleagues drive our delivery of specialist learning to over 100,000 learners in over 120 UK locations, across our six businesses.

At Novus we work with passion, care and commitment to create the foundations for change.

For almost 30 years we have been helping men, women and children of all ages and abilities, in prison settings across England and Wales, to take new directions.

The LTE Group family encompasses the strengths of each of our individual organisations:

The Manchester College – further education | UCEN
Manchester – higher education |Novus – prison education
|Total People – apprenticeships |MOL – professional development.
The LTE Group is an equal opportunities employer, welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please click on the ‘Apply online’ button below.

All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes.

To book in all patients on arrival into the Emergency Department using the computer system, assuring accuracy of data, working within the boundaries of the Standard Operational Practice Verify known patient details, amend and update demographic details and clinical Information where necessary in either the Reception area, Emergency Treatment Unit, Majors, Resus or RAU areas of the Emergency Department To input data on current IT system to ensure attendance figures are accurately inputted Locate patient notes as required and to update and maintain effective case note tracking using the PAS system/ Sunrise EPR when applicable To accurately enter and extract data from our software system as appropriate and maintain filing systems in line with organisational Policies and Procedures. File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment File Emergency Department notes, using the electronic filing system, along with all associated patient correspondence pertaining to their episode of care and treatment To filter positive x-ray reports for Consultants To answer general telephone enquiries and refer medical problems to the appropriate trained staff To maintain strict confidentiality at all times and handle sensitive information both verbal and physical in a mature manner and in line with organisational policy To undertake any other administrative or clerical duties as requested by the line manager or Divisional Operational Manager Attend and take part in team meetings and regular reviews with your line manager etc. Attend meetings and participate in relevant training programmes as requested by the organisation

Please find attached full Job Description & Person Specification Job Title Clinical Audit Clerk Line Manager Business Development and Contracting Lead Accountable to Dr S Schulz and Partners Hours per week 25

Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

For further information with regard to this vacancy please see the attached Job Description and Person Specification.

Be the primary contact for the documentation of vaccinations updating both local and national databases. Act as a primary contact for dealing with routine enquiries and act as necessary liaising with others as appropriate. Highly developed communication skills enabling the maintenance of high-quality service with patients and / or external organisations. This would necessitate the development of both a system of phone calls and texts to service users to promote the vaccination service at UHCW. Maintain both manual and electronic filing systems and databases as required by the team, ensuring all documents are accurately and appropriately archived. Maintain a comprehensive and efficient administration service, including photocopying, providing support to the team members as requested. Utilise relevant trust IT systems, as determined by the role, ensure that all relevant patient data is collated and inputted accurately and appropriately archived. Input, monitor and collate departmental documentation as required to assist in the production of monthly reports for submission to NHSE. Responsible for the dissemination of relevant information to other departments such as minutes, and memos. Responsible for ordering / stock take of national leaflets Prioritise daily tasks to achieve timescales set. Continually contribute to patient and business improvement agendas. Share ideas for potential improvements. For further details of the role please see the attached job description

To receive and sign for items delivered to the department and ensure their appropriate distribution. To have responsibility for the day-to-day running of the reception area. To be responsible for the facilities within the podiatry & orthotics department, reporting any defectsto senior staff and the facilities maintenance department. To monitor and chase completion ofbooked work. To be responsible for the well-being of patients within the reception area; alerting senior staff toany changes on patients health status and attitude. To telephone triage calls from patients, prioritising with a level of urgency and liaise with thePodiatry Triage Team to provide the appropriate response

Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.

The post holder will be required to work independently with minimum supervision in relation to providing a complete administrative service including word processing, photocopying and composition of letters and reports and preparing straightforward responses and requests as appropriate. To establish and maintain a well-organised and effective administrative service able to meet the needs of the service users and the staff in the Wheelchair Service. To use judgment and experience to deal with general enquiries and convey information to service users or professionals, where appropriate. Make further enquiries on behalf of professionals and service users. To competently use computerised patient recording on clinical software system and equipment ordering systems Open and process mail in accordance with Trust guidelines. Receive, sort and date stamp post and other communications, disseminating to appropriate individuals, ensuring that confidentiality is maintained at all times. To confidently deal with telephone enquiries to the wheelchair service. To confidently deal with face-to-face contact with patients visiting the wheelchair service including management of the reception area Maintains stationery and other office supplies To provide an effective and efficient purchasing service for wheelchair service to include procurement, purchasing, chasing suppliers and receipting of goods in accordance with the Trusts supplies procedures. Administration of personal wheelchair budgets Booking patient appointments and communicating appointments with patients Comply with Trust requirements to submit information supporting clinical activity for the Wheelchair Service and ensure compliance with CQC requirements

Act as the first point of contact for the MEBS Operational Manager & the Head of Medical Equipment Management, filtering and dealing with the complexity of enquiries from staff and external companies in a professional, sensitive and timely manner ensuring that all queries are tracked through to conclusion Responsible for the prioritisation and planning of own workload in order to provide a robust secretarial service to the MEBS Operational Manager & the Head of Medical Equipment Management, including the formulation and typing of complex letters, the production of visual aid material, databases and general offic Ensure that administration systems and secretarial procedures are continuously evaluated and updated for continuous improvement. Propose and implement changes to work procedures Maintain the schedule of the MEBS Operational Manager & the Head of Medical Equipment Management planning and arranging meetings/appointments/conferences in order of priority, commissioning travel, refreshments and visual equipment Responsible for the preparation and distribution of agendas and associated documents for meetings at all levels within the Trust. Attending meetings when required to take and transcribe minutes, proactively ensuring that action points raised Undertake any project work as directed by the MEBS Operational Manager & the Head of Medical Equipment Management including obtaining information from the internet, collation and reporting of data in order to produce reports and spreadsheets. For further details of the job role please see attached job description.

Please see attached job description and person specification for further information with regards to the job description

Admin Coordinator:

We are recognised in the industry for our expertise in Security System field of the highest quality. Dedicated to providing reliable, timely, excellent and safe work concept to our clients. Hence, we are seeking experienced and professional individuals to join our enthusiastic team!

Job Description:

• Manages the end-to-end daily workers and drivers’ job allocation/ day to day operations and schedule
• Coordinate actively with other colleagues, for the job tasks from multiple locations.
• Coordinate sales team and other office staff by managing schedules and communicating relevant information
• Be flexible and ready to plan a good arrangement informed by last minute
• Work closely with internal departments
• Handle and ensure the processing of all arrangements with accuracy and timeliness
• Able to work under pressure
• Other ad hoc duties

Requirements:

• Applicants need to be able to work overtime
• Bilingual (English and Chinese Mandarin) in writing and speaking
• Must have working experiences in Singapore
• Minimum 2 year of experience working as a Coordinator/ Support/ Administrator
• Can start work immediately or at a short notice is an added advantage
• Meticulous and Good communication skills
• Possess strong inter-personal and communication skills and be able to work well with people at all levels in the organization

Other Information:

• Location: Kaki Bukit
• Working hours: 9am to 6pm (Alternate Saturday)

Resumes please INCLUDE:

• Personal particulars
• Education background
• Work experiences in point forms
• All reasons for leaving
• Current and expected salary
• Date of availability / Notice Period

Interested applicants are invited to send your updated resume via Apply Now. We regret that only shortlisted applicants will be notified.

KEY RESPONSIBILITIES To communicate non-clinical verbal and written information in a precise and effective way both internally and externally to patients, relatives and carers for many of whom there may be communication difficulties as a result of old age, hearing loss, pain, fear and language or learning difficulties. Information has to be communicated using relevant speed, accuracy, tact, understanding and confidentiality. To work as part of a team and also individually to provide high quality referral services and provide cover when needed during times of staff absence or annual leave. To provide an effective and efficient, customer friendly service to the patients of MPFT, their families and carers. To appoint, cancel and rearrange appointments as required using the (Rio) Referral system. To answer telephone enquiries from members of the public and other healthcare. To work process letters as appropriate in relation to booking. To provide support and advice, maintain channels of communication and links with clinical and other staff within the department. To manage the day-to-day running of clinics ensuring they are used to capacity. The role is varied and requires confidentiality, initiative, flexibility and capacity of handling peaks in the work programme and an ability to relate to a wide range of individuals on behalf of the MPFT. Recording accurate, confidential and sensitive patient information. Methodical and able to work under pressure. Systems and equipment Use of PC, telephone, and MFD. Working knowledge of Rio system for generation of letters, patient referrals and appointments. Working knowledge of Microsoft Packages - Word, Excel, and Outlook is essential. Decisions and judgements Ability to work within a Team and prioritise own workload, cope with the pressures of ensuring clinics are filled, where there maybe frequent interruptions/changes. Able to deal positively with persons over the telephone, including Patients and Trust staff. Communication and relationships Discuss appointments/referral issues by telephone, e-mail, in writing whilst maintaining Trust confidentiality, requiring good communication skills. Co-ordinate with Clinicians/Assistants to ensure Clinics are utilised to full capacity. To effectively communicate on a day to day basis with the Manager, Senior Appointment Clerk and other members of the Team any issues arising to enable support. Physical demands of the job Keyboard skills required daily. Daily use of VDU and keyboard, needing continual periods of intense concentration to ensure accuracy of input and workflow. Daily use of telephone required using headsets to deal with incoming telephone calls in relation to appointments. The role requires confidentiality, initiative, flexibility and capacity of handling peaks in the work programme. Most challenging/difficult parts of the job Aiming to meet tight deadlines (KPis) with the ability to prioritise appointments, as required. Ability to maintain professional and courteous attitude whilst undertaking the required roles to fulfil the job description, in accordance with the person specification to support the requirement of this position. Relaying Trust rules to staff to ensure compliance with Trust SFIs.

Provide support across a range of administrative functions including appointments, registrations, reception, day unit admissions and clinic preparation, dealing with enquiries from outpatient staff, referring practitioners, patients and other health service organisations.

KEY RESULT AREAS: 1.1 Service provision: To assist the department with office duties, for example: Word processing of correspondence /reports/ other documents accurately via copy or audio To take and transcribe minutes Dealing with telephone calls/ messages Photocopying/ Filing/ Scanning Receiving visitors/Reception Monitor and maintain department stationery supplies Reporting faults Mail handling Arranging meetings, hospitality, venues, distributing agenda/notes Managing diaries Create and Maintain Databases/Spreadsheets Maintain databases Demonstrate duties to new starters Provide cover for other members of the team Deliver excellent levels of service by regularly assessing, problem solving, evaluating and reporting to the Administration Manager, in a timely and proactive manner when these standards have not been met, enabling appropriate action to be taken. Implement planned actions in response, communicating changes as appropriate. Assist the Administration Manager as required. Proactively and positively contribute to the achievement of business outcomes through individual and team effort, with the focus being on delivering excellent customer services. Assist in the promotion of an open, welcoming, person-centred culture for service users. Seek and support feedback from service users to aid service improvement as required. Produce clear and accurate written correspondence (including the composition of ad-hoc routine letters) eg, letters, memos, reports, presentations etc, using competent copy, audio tapes, IT skills, accurate data inputting and use of Trust Intranet and Internet as required. Maintain accurate documentation. Use appropriate documentation/systems in accordance with local and Trust standards. Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to service user communication difficulties and psychological, social, physical and spiritual needs. Build and sustain effective communications to ensure good team working and collaborative working practices. Disseminate knowledge, and information to those who need to know. Contribute to the smooth running of administrative systems and meeting of all relevant deadlines. Recognise and respond appropriately to any emergency situation. Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage. Undertake safe infection prevention and control by using protective equipment, safe disposal of waste, performing hand hygiene, cleaning, disinfecting etc. Proactively identify additional activities in accordance with the role, which would increase postholder efficiency and the efficiency of the team; offer suggestions for improvement and implement agreed activities. Support the Trusts culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes. Make use of opportunities for sharing good practice and learning. 1.2 Working as part of a Team: Organise meetings/ events using electronic diaries and produce and distribute associated documents. This could include the provision of support to Consultants in their special interests role(s), eg Clinical Tutor, Child Protection, etc Undertake general clerical duties appropriate to the role eg, reception duties, dealing with post, photocopying, ordering/requisitioning, reporting faults, filing/retrieval, booking appointments, faxing, scanning, diary management, petty cash, client travel expense reimbursement, minute/note taking and the collation and distribution of data/information etc. Act as a focal point for the team/service. Provide a friendly and professional service, deal with enquiries from a multitude of sources, via a variety of means eg, face to face/phone/e-mail/letter/faxes. Exercise initiative, analysis, judgements/problem solving or directing on/escalating, as appropriate. This may require the use of tact/ empathic or reassurance and persuasive skills where agreement or co-operation is required. Undertake and assist others with administrative tasks, utilising IT systems or ensuring paper forms are completed properly and sent to relevant department in a timely manner in line with service specific standard. Ensure accurate recording and maintenanceof computerised/manualfiling records and systems in accordance with operating procedures, collating and providing statistical data as requested. Undertake routine or ad hoc data validation as requested. Deliver excellent levels of customer services to people. Assess, problem solve or report, in a timely and proactive manner, when these standards have not been met. Work with a degree of independence within defined parameters. Prioritise own tasks, exercising initiative and judgement in response to service/individual needs. Provide a positive link between the department/service and those who use it eg, service users, their carers, GPs, other Trust services/departments etc. Ensure service user privacy, dignity, rights, choices are maintained at all times. Provide and receive service user information using tact, reassurance, empathy and persuasive skills as required. Prioritise and ensure urgent matters eg, clinical investigations are acted upon timely, within service performance standards. As appropriate to the role, be responsible for the confidential management of patient records eg, timely input of referral letters onto computerised IT Systems, recording of service user demographic information, admission, transfer and discharge etc. Ensure records are tracked via File Tracker/relevant IT system and returned to the appropriate department timely in accordance with Trust procedures. Keep appropriate statistical records/information as and when required by the team/service for audit purposes. Provide statistical returns as required which may involve entering statistical data onto databases. Provide relevant assistance as and when required to support all colleagues. Send and receive faxes in a safe haven environment as per Trust policy. Contribute to the reduction of hazards in the environment, considering safety, security, theft or damage. Respond appropriately to any emergency situation eg, when service users present challenging behaviour. Ensure action to reduce risks to health and safety and all possible steps are taken in identifying, managing and reporting risks. Report any incidents, breaches of Health and Safety or dangerous acts or omissions in accordance with Trust policy. Support the Trusts culture of commitment to delivering quality services and outcomes. Maintain and continuously improve knowledge & understanding of the Trust/service including systems, policy, and current issues, particularly with regard to own area of work and service users. Proactively identify additional activities in accordance with the role, which would increase post holder and team efficiency; offer suggestions for improvement and implement these activities in agreement with the team. To maintain and monitor service/department staff records eg, annual leave, training, general attendance records, personal contact information etc and pro-actively co-ordinate cover arrangements in times of absence. To provide cover or support to others and work within other areas as required. Participate in departmental/team meetings and offer suggestions for quality improvement. Contribute to the achievement/improvement of service/quality standards. Be competent in using and ensure the proper use of Trust equipment eg, Photocopies etc. Actively engage in good team working to facilitate effective relationships. Understand the roles and contributions of others working in the service. Make use of opportunities for sharing good practice and learning. Ensure the moving and handling of loads is carried out in a safe and effective manner, in accordance with policy and training. Work in a flexible and collaborative manner with others. Adapting to the needs of the service, despite many demands on attention. 1.3 Managing Self: Participate in management supervision/appraisal to develop skills, knowledge and practice and apply continuous reflection eg, values, priorities, interests and effectiveness and synthesise new knowledge into practice. Undertake timely and appropriate mandatory training, study days, in-service training programmes and keep up to date with changes in operational procedures and developments. Develop knowledge and basic understanding of, and comply with, all service/Trust policies and procedures and relevant legislation eg, Data Protection Act. Seek advice and support from supervisor/manager whenever necessary. Promote a positive image of self, service and the Trust. Act within own sphere of competence at all times. 1.4 Management Supervision and Support: The post holder has no managerial supervision responsibility but is expected to be a good example to other staff and use their experience to assist/guide new starter induction. For full Job Description please see attached in SupportingDocuments