Total 1,461 Manager level Science / R&D / Research job vacancies

JOB RESPONSIBILITIES

• 带领研发部进行各项项目以达到公司目标。Lead key projects with R&D to support business goals.
• 了解客户对即将生产的产品之要求。Understand customer expectations on to-be manufactured product.
• 决定并采用改良后的科技于生产线。Determine and execute improved technologies used by suppliers, competitors and customers.
• 确立项目目标并与市场部及生产部合作。Establish project goals and priorities by collaborating with Marketing and Operations.
• 转移新科技，产品及生产流程至公司。Transfer new technologies, products and manufacturing process into and out of company.
• 研究，设计及评估材料，组件，流程及用具。Research, design and evaluate materials, assemblies, processes and equipment.
• 与各部门合作建立概念，产品及寻求解决方案。Develop concepts, products and solutions by working with company business units.
• 将研发过程做建档记录。Document all phases of research and development.
• 维持与客户的关系及进行’RFP‘评估, 应对客户拜访及产品试验。Manage customer relationships and perform RFP Review, Customer Visits and Product Testing.

 

REQUIREMENTS AND QUALIFICATIONS

• 申请者需至少拥有高中/Diploma文凭学历。Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diplomas, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• 需至少有5年的‘待组装（RTA）家具’研发与制作工作经验。At least 5 years of R&D working experience in RTA furniture sector.
• 精通电脑，包括各办公软件（如：Microsoft Office）及设计软件（如：AutoCAD, INVENTOR）。Computer literate, proficient in Microsoft office (Excel, Word, Power point), AutoCAD, INVENTOR
• 富有创意思维及视野开阔者将被优先考虑。A wide degree of creativity and latitude is expected.
• 能够在快节奏的环境中工作。Able to work in a fast paces environment
• 良好的沟通技巧和乐于学习的态度。Process a good communication skills and a willing to learn attitude 

BENEFITS

• 5 天工作制 5 working days
• 公积金及社险 KWSP (EPF) & SOCSO
• 医药福利 Medical
• 花红 Bonus
• 年假，婚假，产假/陪产假及其他 Annual leave, Marriage leave, Maternity / Paternity leave, and others
• 免费提供制服 Uniform provided (FOC)
• 个人意外险 (服务超过3年) Insurance 'Personal Accident' (serviced more than 3 years) 

JOB RESPONSIBILITIES

• 帶領研發部進行各項專案以達到公司目標。 Lead key projects with R&D to support business goals.
• 了解客戶對即將生產的產品之要求。 Understand customer expectations on to-be manufactured product.
• 決定並採用改良後的科技於生產線。 Determine and execute improved technologies used by suppliers, competitors and customers.
• 確立專案目標並與行銷部及生產部合作。 Establish project goals and priorities by collaborating with Marketing and Operations.
• 轉移新科技，產品及生產流程至公司。 Transfer new technologies, products and manufacturing process into and out of company.
• 研究，設計及評估材料，組件，流程及用具。 Research, design and evaluate materials, assemblies, processes and equipment.
• 與各部門合作建立概念，產品及尋求解決方案。 Develop concepts, products and solutions by working with company business units.
• 將研發過程做建檔記錄。 Document all phases of research and development.
• 維持與客戶的關係及進行'RFP'評估, 應對客戶拜訪及產品試驗。 Manage customer relationships and perform RFP Review, Customer Visits and Product Testing.

REQUIREMENTS AND QUALIFICATIONS

• 申請者需至少擁有高中/Diploma文憑學歷。 Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diplomas, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• 需至少有5年的'待組裝（RTA）家具'研發與製作工作經驗。 At least 5 years of R&D working experience in RTA furniture sector.
• 精通電腦，包括各辦公室軟體（如：Microsoft Office）及設計軟體（如：AutoCAD, INVENTOR）。 Computer literate, proficient in Microsoft office (Excel, Word, Power point), AutoCAD, INVENTOR
• 富有創意思維及視野開闊者將優先考慮。 A wide degree of creativity and latitude is expected.
• 能夠在快節奏的環境中工作。 Able to work in a fast paces environment
• 良好的溝通技巧和樂於學習的態度。 Process a good communication skills and a willing to learn attitude

BENEFITS

• 5 天工作制5 working days
• 公積金及社險KWSP (EPF) & SOCSO
• 醫藥福利Medical
• 花紅Bonus
• 年假，婚假，產假/陪產假及其他Annual leave, Marriage leave, Maternity / Paternity leave, and others
• 免費提供製服Uniform provided (FOC)
• 個人意外險(服務超過3年) Insurance 'Personal Accident' (serviced more than 3 years)

Acknowledgement of Country


CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation




Child safety


CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our  Child Safe Policy .




The opportunity


 

Leverage your passion for Indigenous Science and environmental research in an impactful role
Be a leading voice in acknowledging the value of Indigenous science and knowledge systems
Make a lasting change in CSIRO's commitment to improve collaborations with Aboriginal and Torres Strait Islander peoples 





... Click here to view more detail / apply for Project Leader ? Indigenous Science & Biological Collections (Identified Role ? Indigenous)

Head of Computer science Tower Hamlets
Head of Computer science £ 36,745- £ 56,959 (TLR included)
Head of Computer science July/Secondary school
Head of Computer science September start

Are you a Head of Computer science? Looking for a new challenge?

Do you have good behaviour management skills?

Are you looking for a TLR?

If you answered yes to the above, then apply for this role now!

Head of Computer science - The Role

You will be working in a mainstream secondary school as a Head of Computer science. You will be a full-time school Head of Computer science in a secondary school. The hours will be from 8:30pm - 3:30 pm.

Head of Computer science -The School

This is a secondary school in the modern town of Tower Hamlets , catering to pupils between the ages of 11-18. This school is known to have a keen, positive environment for both staff and students alike. This school is located a stone's throw from a station. There is also parking available on site.

Apply for this Head of Computer science role or contact Shanti Mason at TLTP for more information!

We offer a £250 referral bonus for every person you recommend whom we go on to work with. If you know anyone looking for a Head of Computer science role, please send us their details.

Research Submitting research grant applications for external funding from institutions such as the National Institute for Health Research. Dissemination of research at national and international conferences. Submission of original research articles for publication in peer reviewed journals. Take overall responsibility for the efficient day-to-day management of the research programme. Ensure all research procedures are developed according to Research Governance Framework, National Research Ethics Committee, Medical Research Council guidelines for Good Clinical Practice and Data Protection, including providing assurance that personal and confidential information is restricted to those entitled to know. Ensure recruitment of participants occurs in line with the project plan. Work with the Research lead, the study team, and relevant bodies, organisations and groups to ensure that the studies meet their targets. Establish procedures to ensure adherence to research study l protocols and administrative requirements. Coordination of study sites throughout the life cycle of the project, including liaison with prisons, R&D departments, site initiation visits, site file set up, site research assistants and site PIs. Development and safe keeping of research data files, ensuring that all research data are kept in line with ethical approval and governance procedures. Monitor any required blindness procedures and ensure appropriate action when the blind is broken. Monitor adverse events and ensure timely and appropriate action is taken. Manage the recruitment, retention, training of research assistant(RAs) across study sites alongside the site PIs who have line management responsibilities for each site RA. Line management responsibilities including appraisals and supervision of researchers and study administrator at coordinating site (GMMH). Oversee risk management of research studies. Produce meaningful study data in a timely manner thus enabling the study team to predict and plan any issues that warrant changes in the study protocol, funding or time. Act as the primary point of contact for all external and internal agencies. Contribute to development and submission of research grant applications for external funding if relevant to the role and CPD. Coordinate and contribute to dissemination of study outputs e.g. seminars and presentations at local Trust sites, writing and submission of original research articles for publication in peer reviewed journals and presentations at national and international conferences. Coordinate the preparation and publication of data, reports and information, ensuring that these meet legislative, contractual and ethical requirements. Undertake such CPD activities as are required to maintain and enhance research skills necessary for the development and delivery of high-quality research. Receive regular supervision and management from a senior staff member in accordance with Good Practice Guidelines. Policy and Service Development Follow professional guidelines and standards, Trust policies, and team procedures, protocols, and guidance in completion of work tasks. Contribute to the development of Trust research governance activity. Human Resources Contribute to the induction of new team members including researchers, undergraduate placement students, volunteers, and study administrator. Provide research management supervision of research assistants and line management supervision to GMMH-employed staff. Communicate with service users, carers/relatives, healthcare professionals and other stakeholders complex and potentially emotive information regarding capacity to provide informed consent for research participation, eligibility (or ineligibility) for particular research studies Communicate, when appropriate, with service users, carers/relatives, and other healthcare professionals if a participant wishes to withdraw from a research study. This includes facilitating decision-making for continued participation or withdrawal and gathering feedback on reasons for withdrawal which may include complex personal circumstances/difficulties Coordinate, liaise and communicate with the Research Advisory Group (RAG) on a range of matters including their own wellbeing and any support required, research trial consultations such as feedback on trial documents or procedures, and research planning and dissemination.Contribute to the supervision and mentoring of undergraduate and postgraduate students and volunteer Research Assistants (RAs). Research and Innovation Use contemporary theory and research to develop and test effective treatments and service models. Develop and manage externally-funded large-scale clinical research projects. Contribute to GMMH research governance activities, including scientific appraisal of research applications. Contribute to the coordination of research activities within GMMH. Contribute to Research and Development activities of GMMH, including conducting pilot studies, experimental studies and clinical trials Contribute to publication of peer-reviewed scientific papers outlining results of work completed in the study. Disseminate research findings via seminars and conference presentations. Provide project management of R&I activities. Information Technology and Resources Maintain up to date research records in line with CONSORT statement guidance. Undertake quality assurance checks on research database. Statistical and qualitative analysis of research data using relevant software/databases. Produce regular reports regarding trial activities against the research milestones for the trial management e.g. Research Management and Trial Steering Committees, finance updates, data monitoring and ethics committees, and external funder as required Financial and Physical Resources Be a responsible authorised signatory for payments as delegated e.g. for equipment, travel expenses and training. This can also include significant payments for recharges to other institutions such as Higher Education Institutions (HEI) and other NHS Trusts. Manage and monitor project spending including regular meetings with the designated GMMH Research Finance Manager, HEI, NIHR andand relevant Research Finance Managers when necessary. Observe personal duty of care in relation to equipment and resources at work. Provide cover for management of petty cash float system for the department. Produce research project costings for the study and related grant applications and to develop payment schedules with other institutions. Check invoices and requisitions against payment schedules in sub-contracts with different institutions.

A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. COVID-19 Vaccination Requirements Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else

Intelligence Manager - Quantitative and Qualitative Research

Fixed Term, Full Time

up to £69,262 per annum

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: 2nd May 2024

Please note this role will be offered on a fixed-term contract or secondment basis to January 2025.

At Essex County Council, our work impacts the lives of over 1.5 million residents. We work hard to meet our residents' needs - from protecting vulnerable children, to helping older residents remain independent; from improving quality of life through better public health, to unlocking economic opportunities across our towns and cities. We need to take decisions based on meaningful insight and high-quality research. This is where you come in.

About the role

As an Intelligence Manager, you'll join a senior team responsible for delivering high-quality research and analysis to support strategic decision-making. The role is a great opportunity to influence senior political and executive leaders with the county council and across our partners, generating insights that them to shape policy and to design interventions that improve quality of life for residents and communities.

In this role you will oversee a broad programme of quantitative and qualitative research focused on the council's key priorities. You will ensure that the insights we generate are timely and presented to achieve maximum impact. You'll lead a team of specialist researchers, helping them to navigating a complex political environment, and using your experience to identify where the team's skills and capabilities can add most value. You'll build strong and productive working relationships with senior stakeholders across the council and beyond.

In return, you can look forward an excellent rewards package, as well as flexible working and long-term career opportunities.

Responsibilities

In this role you will be responsible for:

• leading a team that provides the council and its partners with actionable, insightful, research evidence and recommendations that support the achievement of strategic priorities.

• operational leadership of a multi-disciplinary research team, contributing to the ongoing development of ECC's research capability by managing and developing our research infrastructure and supporting staff to develop their technical capabilities.

• delivering analysis and research that tests existing assumptions, seeks to understand lived experience and provides a firm evidence base to shape new thinking and make decisions.

• progressing research projects through appropriate research governance processes, ensuring that the council's research is carried out in a meaningful and ethical manner.

• gathering and making available case studies, data and management information to enable the ongoing monitoring and evaluation.

• building effective and beneficial internal and external relationships.

Knowledge, Skills & Experience

We're looking for people with significant experience in delivering research and analysis for large, complex organisations. You'll have a track record in delivering research that impacts strategic decision making, possibly, but not necessarily, in a local government setting.

We are looking for candidates who meet the following criteria:

• Evidence of continuing professional development and expert knowledge in a relevant area.

• Demonstrable experience of successfully delivering high quality research that impacted on strategic decision making, preferably in local government.

• Significant experience of undertaking research, analysis and/or providing an intelligence function to a large complex organisation.

• Significant experience of leading and motivating a multi-disciplinary team to deliver positive outcomes.

• Extensive knowledge of quantitative and qualitative research methodology, ethical research practices and the Data Protection Act.

• Deep understanding of the legislative framework in which the Council operates.

• Experience of delivering public services in a complex, multi-stakeholder environment.

• Demonstrable experience of working in a political environment, skills in understanding and responding to different perspectives and taking a cross organisational perspective.

• You should have a degree in a relevant subject, and knowledge of quantitative and qualitative techniques and research governance.

For more information or an informal conversation please contact Alastair Gordon, Head of Profession Research and Citizen Insight, via Alastair.Gordon@essex.gov.uk or 07739 104238.

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the link.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

Downloads

Pay and Reward, Our Ways of Working, About Us, Organisation Behaviours

Research Strategy and Governance Manager

Fixed Term, Full Time

up to £70,364 per annum

Location: Chelmsford

Working Style: Anywhere worker

Closing Date: 2nd May 2023

Please note this role will be offered on a fixed-term contract or secondment basis to January 2025.

At Essex County Council, our work impacts the lives of over 1.5 million residents. We work hard to meet our residents' needs - from protecting vulnerable children, to helping older residents remain independent; from improving quality of life through better public health, to unlocking economic opportunities across our towns and cities. We need to take decisions based on meaningful insight and high-quality, ethical research. This is where you come in.

About the role

As our Research Strategy and Governance Manager, you'll join a senior team that is responsible for delivering high-quality research and analysis, and for developing the wider council's research capability. In this role you will lead work to enhance our research governance - establishing a council-wide approach to ensures all the research we do is high quality, ethical and shaped with input from residents and communities.

In this role you will engage with researchers, stakeholders from across the council's different service functions and with our most senior leadership forums to shape the council's strategy around public involvement in research, equality diversity and inclusion in research and to develop and embed an enhanced framework for research governance. You'll need to navigate a complex political environment, and using your experience to identify established best practice, and where new thinking and innovation can add most value. You'll build strong and productive working relationships with senior stakeholders across the council and beyond.

In return, you can look forward an excellent rewards package, as well as flexible working and long-term career opportunities.

Responsibilities

In this role you will be responsible for:

• developing and embedding an enhanced approach to research governance for ECC that ensures all research meets high standards in terms of quality, ethical practice and public involvement.

• ensuring expertise and knowledge is shared across ECC to develop capability in terms of, breadth and depth of specialist knowledge.

• equipping the organisation to ensure it can innovate and adopt new ways of working.

• offering new insights and intelligence on solutions around research governance, research ethics and public involvement;

• developing highly respected professional and academic networks which will ensure opportunities for working collaboratively or in partnership, that will further enable the development of skills, knowledge and expertise.

• liaison with universities and professional bodies to engage in joint working practices and activities which are mutually beneficial to all parties.

• responsible for establishing productive relationships across both the public and private sector in supporting the opportunity for coaching and mentoring ECC to broaden its capability.

• Specific individual and shared targets and objectives are defined annually within the performance management framework.

Knowledge, Skills & Experience

We're looking for people with significant experience research and in embedding change in for large, complex organisations. You'll have a track record in delivering research that impacts strategic decision making, possibly, but not necessarily, in a local government setting.

We are looking for candidates who meet the following criteria:

• Educated to degree level or equivalent by experience with specialist knowledge and further qualification.

• Evidence of continuing professional development and mastery in research, research governance or a related professional area.

• Experience of working with other specialists and Directors across both the private and public sector to deliver significant change.

• Experience of developing others to enhance functional capabilities across the organisation and inspiring a team of qualified professionals and experts.

• Commercial awareness in developing business opportunities to further the objectives of the organisation.

• Evidence of significant influencing skills in demonstrating what can be achieved and how this can be delivered.

• Evidence of creativity in exploring business opportunities.

For more information or an informal conversation please contact Alastair Gordon, Head of Profession Research and Citizen Insight, via Alastair.Gordon@essex.gov.uk or 07739 104238.

Why Essex?

Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the link.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page.

Downloads

Pay and Reward, Our Ways of Working, About Us, Organisation Behaviours

Are you an established fundraiser who can cultivate long lasting, fruitful relationships with Major Donors?

About us
The museums of the Science Museum Group are a key national resource. With our unparalleled collection in the fields of science, technology, engineering, mathematics, and medicine, we are uniquely placed to draw people of all ages to engage with science in an inspirational and informal way.

The Development team works across six sites, fundraising for an array of exciting projects and activities at our museums. You will be joining a team with a track record of securing donations from a variety of supporters including visitors, philanthropic individuals, corporate donors, charitable foundations, and government. In a typical year, about 25% of SMG's total income comes from fundraising, helping to pay for redevelopment of museum buildings, exhibitions, festivals, learning programmes and accessibility.

From a range of professional backgrounds, the department prides itself on its culture of collaboration and success in research, planning and building relationships with museums supporters and funders. We work with supporters who are just as passionate about inspiring the next generation of scientists and innovators as we are. With so many ambitious plans coming up to fundraise for, it is an exciting time to be part of the Science Museum Group.

About the role
You will play a key role in the growth of our major gifts programme, focusing on increasing strategic engagement with individuals that have the capacity to make high value donations.

Keen to help shape the team's ongoing strategy, you will be managing and actively developing existing donors, as well as proactively identifying and cultivating new donor opportunities.

This is an exciting opportunity to join to a bold, dynamic, world-renowned organisation to play a key part in delivering some of the museum's key strategic goals. You will have prospects in developing new skills, experiences, and knowledge through high-level working relationships and externally with key stakeholders

We can offer a hybrid working pattern, which allows for equal amounts of home working and office presence.

Internal title: Senior Philanthropy Manager
Contract: Full time (35hrs), permanent
Salary: £41,000 - £48,000 per annum, depending on experience

Download the Vacancy Information Pack file under 'Attachments' on this vacancy listing on the Science Museum Group website for more details about the role and the application process.

About you
You will be a skilled Major Gifts fundraiser with experience of securing high value donations and managing the full lifecycle of significant donor relationships.

With great interpersonal skills, you are able to build solid relationships from cold leads, as well as engage and effectively collaborate with key internal stakeholders. Whilst previous experience in line management is desirable, we are most keen to hear about your successful, profitable pitches and influential skills in communication.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Are you motivated to lead a team to provide exceptional customer service?

About the role
If you thrive off working in a unique customer service environment and are motivated by ensuring a superb experience, we want to hear from you!

Joining our Visitor Experience (VE) management team, you will lead, manage and motivate an inspired team of VE Assistants. Ensuring the delivery of great customer service, you will encourage your team to provide thought-provoking and memorable visits which reflect the magnificence of our the Science Museum in London.

In this role, you'll oversee the smooth and safe running of the daily operation of all visitor serviced areas to solving various problems and visitor queries. You will fully utilise and develop your team's skills, and promote a culture of high performance, consistent delivery and diversity and inclusion.

Our VE Team is committed to developing and investing in your career as well; you will work closely with the Visitor Experience Training Manager to deliver an ongoing programme of training, which will help develop the team and embed a culture of performance, but also develop your managerial and training skills.

Internal Job Title: Assistant Visitor Experience Manager
Contract: Permanent, Full time, 37.5 hours per week
Salary: £30,138 per annum

Download the Vacancy Information Pack file under 'Attachments' on this vacancy listing on the Science Museum Group website for more details about the role and the application process.

About you
With previous experience or exposure to line managing a large and diverse team in a customer facing environment, you will be confident in training and leading your team to deliver excellent customer service to our visitors.

You are a great communicator and have a passion for delivering an exceptional visitor experience will inspire others to do the same. You have worked towards target which enables you to set ideal standards for others, and you are adaptable with the ability to prioritise in order to meet the demands of peak periods.

Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

About us
The award-winning Science Museum is not only famous for its unrivalled collections but also for its visitor care. As part of the Science Museum Group, we aim to Inspire Futures. In joining the Visitor Experience team at the Science Museum, you will play a key role in making a significant difference to the experience of over 3 million museum visitors a year!

What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.

• Support with personal and professional development
• 27 days annual leave in addition to bank holidays allowance
• Employee assistance programme
• Enhanced contributory pension
• Unmind App and other wellbeing support
• Interest-free loans
• Days Out discounts
• Health & Dental Insurance

Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Responsibilities:

1. Capital Management:
- Monitor the company’s liquidity and capital position to ensure solvency and compliance with regulatory requirements.
- Implement capital management strategies to optimize the company's capital structure.
- Participate in annual capital planning exercise, collaborate with various business units (in Singapore, Malaysia and Indonesia) to assess capital needs, align business and product strategies, and identify risks and opportunities associated with the capital projection.
- Analyze and forecast the company's capital and solvency position.
- Participate in Business Planning and Group Stress Testing and project the investment returns and assets-related risk charges.
- Support the company’s financial reporting.
- Construct and manage the company’s Matching Adjustment portfolios.

2. Fund Transfer Pricing (FTP):
- Develop and maintain the company's FTP framework, ensuring alignment with the company's overall financial strategy and insurance value creation chain.
- Apply the FTP framework and attribute total comprehensive income into various functions such as investment and ALM.
- Report and monitor the FTP performance to continuously optimize the risk and return of the balance sheet through clear accountability and segregation of responsibilities.
- Ensure transparency and accuracy in FTP reporting to senior management and relevant stakeholders.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements:

• Bachelor’s degree in Actuarial science, Mathematics, Finance, or a related field.
• 4 to 6 years of experience in actuarial related roles, with a focus on capital management and/or valuation.
• Good progress in professional actuarial qualification (e.g., FSA, FIA, or equivalent).
• In-depth knowledge of capital requirements and accounting standards for insurers in Singapore, and familiarity with trends in capital requirements and accounting standards for insurers globally.
• Strong problem solving and analytical skills.
• Familiar with Data Analytics tools such as Python and SQL
• Demonstrates alignment with the organisation’s core values through expected behaviours.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Highlights

• Career Progression
• Medical, TCM Benefits
• Training and Development

Job Summary

• As the Clinic Manager of Sin Kang TCM Clinic, you play a vital function as the connexion between Sin Kang, and our customers. You will oversee the daily operations of the clinic, including the management of manpower, logistics, revenue, customer service delivery, administrative excellence, and clinical training for clinic staff. A core member of the Clinical Team, reporting to Operations Manager of Sin Kang, you will be required to collaborate with various internal stakeholders in order to ensure that Sin Kang’s business and products are accurately represented in the market.

What you will get in return

• In return, you get to enjoy the excitement of working in a growing & dynamic localise TCM culture. This will be a fulfilling role for you to take ownership of your own clinic operations, revenue, business development and marketing campaigns.

Key Responsibilities

Clinic Operations

• Responsible for daily operations of these service points, including front counter services, administrative, and operational matters, and partnering all clinic staff, TCM Physicians and backend operation team to solve system and process issues.
• Responsible for daily clinical meeting with all staff before any clinic operations.
• Provide essential support to all levels in the Clinic when required, and responsible in ensuring good workplace behaviour and identify issues and use resources to resolve.
• Supervise and manage the clinic’s appointment calendar.
• Establish and administer clinic specific policies and oversee system standard work.
• Maintain consistent SOP protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing, and payment collection, claim submission, drug inventory management, and general cleanliness.
• Manage the financial and administrative aspects of the clinic, such as clinic facilities, equipment, medical supplies, and resources in relation to cost management, organising files and information, as well as maintaining accurate records of petty cash and billings.
• Responsible for inventory management. Evaluates stock levels of supplies and oversees repair or replacement of equipment and supplies.
• Responsible in providing innovative solutions to address all clinic operational shortcomings and escalation workflow to Operations Manager, when required.
• Build relationships with all stakeholders, engendering trust, confidence, loyalty, awareness, and mutual benefits.

Revenue, Finance and Corporate Governance

• Responsible for achieving the weekly and monthly sales revenue and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with Operations Manager, and heads of departments/divisions to ensure that revenue goals are reached.
• Scope of business management includes clinic’s annual financial budgeting and regular reviews with all heads of departments/divisions, TCM Physicians, and development of new treatment services.
• Devise, implement and report all monthly clinic and staff’s sales revenue performance indicators and goals.
• Support and implement all business development and marketing campaigns planned for the Clinic.
• Ensure compliance with guidelines set by the Ministry of Health (MOH), Traditional Chinese Medicine Practitioners Board (TCMPB).
• Implement clinical administrative policies and initiate actions to enhance patient care programmes.

Service Excellence Management

• Collaborate with other department teams to ensure a positive experience for patients along the continuum of care.
• Provide quality service to patients including but not limited to answering queries and following-up over phone calls.
• Responsible for achieving customer satisfaction targets in partnership with the Operations Manager.
• Responsible for devising innovative ways to continually improve clinic service levels and ensuring great hospitality and total customer satisfaction.
• Communicate & resolve all patient queries & complaints in a professional manner & establish strong customer relationship with all patients/customers.
• Guide and support participation in patient care delivery regularly.
• Execute clinical administrative policies and initiate action to enhance patient care programmes.

People and Resource Management

• Understand future staffing requirements and create, execute and support clinical staff recruitment and retention strategies with Operations Manager and HR Manager.
• Identify position specific job responsibilities and core competencies to create clear job descriptions.
• Manage a team of TCM Physicians, patient relations officers, and therapists, providing customer services in service points, ensuring smooth and efficient clinical operations, conduct appraisals for these staff.
• Responsible for ensuring that all clinic staff receive appropriate induction, orientation, and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Manage and allocate manpower rostering at clinic.
• Keep and monitor staff records and time attendance to include leave and sick days.
• Any ad hoc duties as assigned.

Requirements

• This role is a direct reporting to Operations Manager.
• Minimum requirement of GCE O Level, Diploma or Degree Holder will be a plus.
• At least 2 – 3 years of relevant work experience, with practical aspects of TCM Clinic/Aesthetics/ SPA operations is an added advantage.
• Knowledge in TCM would be an added advantage.
• Proven performance with strong track record in personal & clinic sales will be an added advantage.
• Proven performance with strong track record in supervisory experience and ability to lead and manage a team effectively.
• A team player, ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced TCM, Beauty & Wellness environment.
• Good communication skills (both verbal and written in English and Mandarin) and excellent interpersonal skills, for daily communication with Mandarin-speaking patients and colleagues.
• Meticulous and analytical, possess good organisational, resourceful, problem-solving, co-ordination and communication skills.
• Excellent Office 365 skills, such as Spreadsheet, Words, and PowerPoint.
• Must be able to work on weekends and public holidays.

Work Location: Multiple locations across Singapore!

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at 6884 4772.

Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/sinkangtcm for exciting updates.

Requirement

• Lead the architecture, design, delivery, integration, testing, and support of OSS Resource Inventory applications portfolio, including NGNIS, AWIS+, GISv2, and other minor applications.
• Translate marketing/business requirements and architectural designs into cost-effective technical, functional, and operational specifications, negotiating with vendors for solution delivery.
• Drive strategic initiatives to reduce costs and enhance service quality, ensuring vendor solutions are flexible, scalable, and meet operational needs.
• Manage a large, dynamic environment, driving delivery of small to complex business initiatives, collaborating with third-party vendors to achieve positive outcomes.
• Meet department KPIs for costs, delivery, and operational targets, contributing to company goals and strategies.
• Provide strong leadership to a team of solution designers and analysts, aligning with company mission and corporate goals, fostering team engagement and accountability.
• Engage stakeholders and vendors, presenting and influencing to ensure outstanding customer experience and build trust across.
• Develop and execute a coherent OSS Resource Inventory delivery strategy, ensuring projects meet quality, time, and cost objectives.

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to hrta@res.com.sg)

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.