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Title: Customer Care Specialist
Company: Britishpedia Media Group Sdn. Bhd.
Employment Type: Full-time
Basic Salary: RM 2300 - RM 2800
Location: Kuala Lumpur
About the Company:
At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.
Join Our Team as a Customer Care Specialist:
Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.
Responsibilities:
- Respond promptly to customer inquiries via various communication channels.
- Follow up on inquiries and provide outstanding service through phone, email, and chat.
- Send reminders for payment follow-ups and ensure timely resolution.
- Review biographies completed by editors before client submission.
- Attend to government/authorities' requests and director/GM inquiries.
- Perform other administrative duties as assigned.
Requirements:
1. SPM/O-Level, Diploma, or Degree in any field.
2. 1-2 years of relevant work experience.
3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage
4. Excellent verbal communication skills.
5. Clear and confident phone manner.
6. Customer-centric mindset.
7. Willingness to embrace challenges and take responsibility.
8. Positive attitude, adaptability, and problem-solving skills.
Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542
Benefits:
- Career advancement opportunities.
- Positive work environment.
- Proper guidance and training provided.
BPH - BRITISH PUBLISHING HOUSE LTD WAS FOUNDED IN 2013 AS A PUBLISHING HOUSE IN LONDON AND DEALS WITH INNOVATIVE CONCEPT-PUBLICATIONS.
WE HAVE OFFICES IN LONDON, WARSAW, PRAGUE, BUDAPEST, BRATISLAVA, PENANG AND KUALA LUMPUR WHICH ARE POINTS OF CONTACT FOR OUR CLIENTS.
· 提供基於研究的專業指導,以實現每個學生的 EIP 和 AIP 中包含的教學目的和目標。
· 為指定的學生實施教學、治療或技能發展計劃,並根據需要出示書面準備證據。
· 評估學生的進步並確定是否需要額外強化或調整教學技巧。
· 採用各種教學技巧、方法和學習原則,使學生能夠實現他們的 EIP 和 AIP 目標。
· 為學生製定和實施年度早期介入計劃(EIP) 和高級幹預計劃(AIP) 計劃,包括:目前的教育表現水平、特殊教育需求、教學目的和目標,以及滿足這些目標所需的特殊教育和相關服務目標。
· 建立並執行行為規則和程序,以維持有利於所有學生學習的環境。
· 透過與家長、學生、治療師和老師舉行會議,建立並保持開放的溝通。
· 與同事、學生和家長保持專業關係。
· 能夠維持紀律並與身心障礙兒童相處融洽並建立融洽的關係。
· 安排團隊會議並與兒童研究團隊成員和其他人合作制定教學目標和策略。
· 協調每位學生的 EIP 和 AIP 中特殊教育服務的提供。
· 根據需要,為學生和包容性課堂中的學生提供危機介入。
· 透過參與員工發展活動、課程發展會議和其他專業機會來維持專業能力。
· 進行特殊教育評估和重新評估。
津貼和福利
If you have a genuine passion for working closely with families and children, then Gilmore House Kids Therapy welcomes you. At Gilmore House, we help children overcome challenges in learning, playing, attention, movement, speech and behavior through our focused therapy programs. With our tagline of ‘Kids Therapy Made Fun’, kids are at the heart of everything we do. Come join Gilmore House and together we facilitate successful development not only for our wonderful kids but their loving families, side by side. Gilmore House is now actively looking for a Gilmore Marketing Executive. Our brand new, warm and fun-loving centre is strategically located in Tamarind Square, Cyberjaya. Apply today and be a part of Gilmore’s experts, compassionate and dedicated team. We look forward to hear from you!
· Provides research-based specialized instruction to address the instructional goals and objectives contained within each student’s EIP and AIP.
· Implement an instructional, therapeutic, or skill development program for assigned students and show written evidence of preparation as required.
· Assesses student progress and determines the need for additional reinforcement or adjustments to instructional techniques.
· Employs various teaching techniques, methods and principles of learning to enable students to meet their EIP and AIP goals.
· Develops and implements annual Early Intervention Program (EIP) and Advance Intervention Program (AIP) plans for students to include: present levels of educational performance, special education needs, instructional goals and objectives, and the special education and related services required to meet those goals.
· Establish and enforce rules for behavior and procedures for maintaining an environment conducive to learning for all students.
· Establish and maintain open communication by conducting conferences with parents, students, therapist, and teachers.
· Maintain a professional relationship with colleagues, students and parents.
· Ability to maintain discipline and to get along well and develop rapport with handicapped children.
· Schedules team meetings and works cooperatively with child study team members and others in developing instructional goals and strategies.
· Coordinates the delivery of special education services in each student's EIP and AIP.
· Provide crisis intervention, as needed, for students and those in inclusive classrooms.
· Maintain professional competence by participating in staff development activities, curriculum development meetings, and other professional opportunities.
· Conducts special education evaluations and reevaluations.
Perks & Benefits
If you have a genuine passion for working closely with families and children, then Gilmore House Kids Therapy welcomes you. At Gilmore House, we help children overcome challenges in learning, playing, attention, movement, speech and behavior through our focused therapy programs. With our tagline of ‘Kids Therapy Made Fun’, kids are at the heart of everything we do. Come join Gilmore House and together we facilitate successful development not only for our wonderful kids but their loving families, side by side. Gilmore House is now actively looking for a Gilmore Marketing Executive. Our brand new, warm and fun-loving centre is strategically located in Tamarind Square, Cyberjaya. Apply today and be a part of Gilmore’s experts, compassionate and dedicated team. We look forward to hear from you!
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Scope
Perks & Benefits
Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.
Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.
Vision:
Building a world with difference but not disabilties.
Job Description: We are currently seeking a dynamic and results-driven Sales Executive/Tele sales to join our corporate training team. The Sales Executive will be responsible for generating new business opportunities and driving revenue growth through the sale of our training programs to corporate clients.
Resources:
Responsibilities:
Requirements:
Benefits:
Locations:
Kuala Lumpur & Segamat Johor
Perks & Benefits
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
Job Scope
Perks & Benefits
Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.
Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.
Vision:
Building a world with difference but not disabilties.
Job Scope
Perks & Benefits
Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.
Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.
Vision:
Building a world with difference but not disabilties.
Job Scope
Perks & Benefits
Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.
Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.
Vision:
Building a world with difference but not disabilties.
Job Requirements:
Job Descriptions:
Perks & Benefits
Quest International University (QIU) (DU021(A)) is a private and comprehensive research-led university established under the Higher Educational Institutions Act 555 and owned by Global Integrated Training Associates Sdn Bhd in the State of Perak, Malaysia on 12th June 2008 in which the State Government of Perak has equity participation along with the QI Group. At QIU, we believe that planting the seeds of curiosity in students from the beginning will inspire them to make ‘knowledge-seeking’ their quest in life.
職位描述:我們目前正在尋找一位充滿活力、注重結果的銷售主管/電話銷售人員加入我們的企業培訓團隊。銷售主管將負責透過向企業客戶銷售我們的培訓計劃來創造新的商機並推動收入成長。
職責:
要求:
好處:
地點:
吉隆坡和柔佛昔加末
津貼和福利
Best Multi Level Training Sdn Bhd
is a leading provider of tailored corporate training programs designed to enhance the skills and capabilities of professionals across various industries. With a commitment to excellence and innovation, we deliver comprehensive learning solutions that empower organizations and individuals to thrive in today's dynamic business environment.
Mission: Our mission is to inspire growth and development by delivering high-quality training programs that drive measurable results. We strive to equip professionals with the knowledge, skills, and mindset needed to excel in their roles and contribute to the success of their organizations.
Services:
Why Choose Us:
工作範圍
津貼和福利
Woodpecker Training Centre is providing service for children with special needs such as Autism, ADHD, Learning difficulty, Down Syndrome and etc. We caters children with special needs in the age range of 2 to 13 years old. We are offering different types of programmes which included Early Intervention Programme, School- Age Program, Prevocational Training Programme, After-School Programme, and etc.We believe that everyone has different wants and needs in their life especially child with special needs. Hence, we provide Individualize Education Plan (IEP) with daily class to meet their individual needs not only academic and also non-academic division.
Mission:
Helping children with special needs to move forward to mainstream, to acquire social competency and to live in social acceptable way.
Vision:
Building a world with difference but not disabilties.
A career in teaching is one of the most overlook job opportunities in the private sector. There are various fields in the education sector ranging from administration, curriculum design, student counselling, recreation, education policy, research, writing and mentoring.
The type of education jobs that can be found is principal, superintendents, academic officers, librarians, school teacher, school counselor, kindergarten teacher, language teacher, college professors and instructors.
The role of lecturer is to undertake teaching, research and administrative duties within a specialised subject area. Responsibilities include interviewing course applicants, arrange lecture with students, assessing students work, invigilating examinations, attend staff meetings and supervise students.
The role of teacher is to prepare and implement a full educational teaching plan according to the school’s requirements. Responsibilities include assess student progress, plan in-class activities and create educational contents. An experienced teacher will know how to organise a class and make learning a meaningful process.
The role of registrar is to maintain the academic records of all students and plan the registration process for classes. Responsibilities include determine student graduation eligibility, planning commencement activities and preparing honor lists as well as class rankings.
The role of special needs teacher is to develop special needs education according to students’ learning needs. Responsibilities include assessing children’s skills, design individualised educational plans and collaborate with parents to track students’ progress.
A trainer is responsible for identifying training needs and outlining the plans for teams and individuals. Training includes managing, designing, developing, coordinating and conducting all training programs. The type of positions that can be found are facilitator, operations, training coordinator/specialist, IT trainer, corporate trainer, assistant and personal training.