Total 140 Customer Service job vacancies

About The Role
Larchwood, Braintree CM7 9RX

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

About You
Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Health and Social Care and are prepared to work towards Level 3 qualification in Health and Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

Service Advisor
Letchworth
* Great Facilities
* Friendly Team
* £35k-£37k OTE
Our client is a modern Car Dealership based in Letchworth. They are currently looking to hire a highly experienced Vehicle Service Advisor with exceptional up-selling skills. The successful candidate must be an organised individual who can deliver an excellent customer service experience in a timely and efficient manner.
Responsibilities:
* Welcome customers and manage their experience throughout their journey of having their vehicle booked in all the way through to collection and delivery.
* Communicate clearly with customers regarding vehicle updates and additional work required.
* Maintain positive relationships with customers to ensure they return to us.
* Maintaining the look and appearance of the reception area
* Suggest and recommend suitable service plans, warranties and add-ons to customers.
* To complete all necessary paperwork.
* To remain compliant and professional at all times.
Essential requirements:
* Must have previous experience working as a Service Advisor.
* Full UK driving licence
* Excellent customer service skills
* Excellent telephone manner
* Strong customer-facing skills
Hours, Pay and Benefits:
* Working Days: Monday to Friday, 8.00 am -5.30 pm. 1 in 2 Saturdays - 8am to 12pm.
* Basic salary £26-£28k basic, plus strong bonus structure circa £35k-£37k OTE.
* Company Pension
* Performance Bonus
Please apply for further information.

About The Role

Support Worker - Ty Galan, Porth. £11.60 - £12.00 per hour dependent on experience. 40.25 hours per week.

Ty Galan is located in a quiet residential street a short walk from the town of Porth. A large semi detached terraced house with three bedrooms and a communal living space that is associated with a warm and welcoming family home, Ty Galan is a home like no other. The children at Ty Galan have access to full time education at one of Orbis' schools on the outskirts of Cardiff.

A typical day at Ty Galan will include:

- Providing high quality bespoke care to the people we support, including keeping accurate records.
- Ensuring their physical and emotional needs are met through a supportive and caring environment, and that it feels like home.
- Being a positive role model to the people we support and promoting their independence through a range of activities.
- General housekeeping duties, including meal preparation and elements of personal care.
- Having fun with the people we support!

Sound good so far? We are looking for people who care and have:

- A compassionate and caring nature, with a genuine desire to make a positive impact;
- Excellent communication and interpersonal skills, with the ability to build strong relationships;
- Resilience and patience when faced with challenges, adapting to individual needs;
- A willingness to learn and follow guidance from the team;
- Basic IT skills for record keeping and communication purposes;
- Flexibility to work on a shift basis, including weekends and occasional night shifts;

Please note: This job role involves regulated activity with children and requires an enhanced DBS with barred list check.

Here's a glimpse into some of the amazing benefits you can expect:

- Join us for a clear career progression and valuable qualifications - 97% of our managers progressed internally
- Health plan - after probation
- 'Refer a friend' scheme - earn up to £1000 per any successful permanent referral;
- Eligibility for a 'Blue Light Card' for additional discounts at a range of retailers

How to apply:
Don't waste any more time, if you are ready to embark on a rewarding career as a Support Worker at Orbis Education and Care, we would love to hear from you. To apply please submit your CV using the 'apply' link.

Orbis Education and Care is an equal opportunity employer. We value diversity and strive to create an inclusive and supportive working environment for all our employees.

INDMIX

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for a FM-focused Internal Sales Person to join our Canary Wharf sales office (E14):


- Contracted to 40 hours per week
- Monday to Friday - 08:00 - 17:00
- No bank holiday working required

Benefits:

- 25 days holiday plus your birthday day off after 1 years’ service
- Pension scheme & Life assurance
- Great online training academy
- Employee focused company with progression opportunities


As an Internal Sales Person, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio.

We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

Internal Sales Person – Experience & Attributes:

- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality) is advantageous

- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for an IT Service Desk Analyst to join our Birmingham office (B26):


- Contracted to 37.5 hours per week
- Monday to Friday – shifts between 07:00 - 17:30
- Hybrid working offered
- No bank holiday working required

Benefits:

- 25 days holiday plus your birthday day off after 1 years’ service
- Pension scheme & Life assurance
- Great online training academy
- Employee focused company with progression opportunities


As an IT Service Desk Analyst, you will be the 1st line support for the whole company, you will ensure a smooth running of IT systems throughout the business.

Working as part of the IT team, answering calls from colleagues to provide remote access support on a full spectrum of IT problems covering software, hardware, mobile devices, laptops, desktops, printers, and networks.

You will need to take ownership of calls, providing excellent customer service to colleagues and understand when to liaise with 3rd party providers to facilitate resolutions where external support is required to resolve the issue.


IT Service Desk Analyst - Experience & Attributes:

- Customer focused, ideally with experience of working on a 1st line service IT desk
- IT support experience on ERP (Enterprise resource planning) systems
- Solid understanding of Microsoft packages & Windows environment in a retail/warehouse setting
- Experience of providing support on Hardware - desktop, laptop, handheld, mobile and telephony.
- A flexible approach and an ability to work under pressure
- Embracing of change and new technologies
- Proactive approach and a natural flair for building relationships with customers


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Technical support analyst, information technology specialist, system administrator, IT help desk, network administrator, desktop support, IT support

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK

Proud member of the Disability Confident employer scheme

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.

We are looking for an Internal Sales Person to join our Gillingham branch (ME8):


- Contracted to 40 hours per week
- Monday to Friday - 08:00 - 17:00
- No bank holiday working required

Benefits:

- 25 days holiday plus your birthday day off after 1 years’ service
- Pension scheme & Life assurance
- Great online training academy
- Employee focused company with progression opportunities


As an Internal Sales Person, you will provide excellent customer service to our key customers over the phone, face to face in branch or via email to drive customer loyalty.

You’ll manage a live portfolio of current customers whilst proactively targeting and developing new customers into profitable accounts. Our Internal Sales Persons will be the first point of call for key accounts clients. You will need to understand individual client requirements, build rapport & grow your client portfolio.

We are looking for sales minded people, who enjoy talking to clients, love to use probing questions to understand the full picture, and are organised to ensure weekly/monthly & bi/monthly touch points are scheduled in.

You will also support the wider branch team, serving on the Trade Counter, supporting with customer deliveries in our van, and picking and packing products in our warehouse to ensure customers’ orders are completed on time.

Internal Sales Person – Experience & Attributes:

- Experience of working in a highly competitive or Target driven customer focused role (B2B, B2C, retail/hospitality) is advantageous

- Electrical Product Knowledge is advantageous
- A flexible approach and an ability to work under pressure
- An ability to recognise sales opportunities


PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

Suitable for: Account manager, Internal sales person, Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter, B2B, B2C, BD.

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Proud member of the Disability Confident employer scheme

Job Advert
PLEASE NOTE: This vacancy is for a Mencap affiliated Network Partner and not for Royal Mencap Society.
Community Connex is a campaigning organisation and a multi-project service provider working across West London, supporting disabled people, those experiencing other disadvantages and their families to live healthier, happier, and inclusive lives by ensuring their needs, rights and aspirations are met.

Role Purpose:
We are looking for Support Workers. This role sits within community services for children, young people and adults with learning disabilities and autism and mental health diagnosis.
You will help support the welfare of service users attending our day opportunities centre. Your duties will include key working and doing reports, adhering to care plans of our service users whilst providing social, health and personal care. You will also need to plan and carry out various activities and help support service users to participate in activities and events within our centres and in the community, you may also be required to work across our sites in Pinner Green and Ruislip.
The successful candidate will be required to work individually and as part of a team to support and enable our clients in developing new and existing skills. You will be expected to work flexible hours, including weekends and bank holidays in accordance to service needs.

Key duties:

- To provide professional care and support to vulnerable people.
- Provide person-centred care.
- Conduct client needs assessments and reviews.
- Organise play and leisure activities for children, young people and adults.
- Develop and ensure regular review of individual care and support plans.


Our ideal candidate:

- Educated to GCSE level.
- Hold a Health and Social care qualification.
- Passionate about supporting vulnerable people.
- Ideally have some experience working in the Health and Social Care Sector.
- Able to work individually and as part of a team.
- Have an outgoing, positive, empathetic personality and a clear communication style.


In return we offer a range of benefits including:

- Pension contribution up to 5%.
- Death in service insurance.
- Employee Assistance Programme.
- Bluelight Card.
- 23 days of Annual Leave + bank holidays (increases after 2 years of service).
- Cycle to work scheme.
- Company events.
- Professional Development.


We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

To express an interest in this post, please email your CV to: recruitment@communityconnex.co.uk .
Please note that the position will be filled as soon as the successful candidate is received and interviewed.

PLEASE NOTE: This vacancy is for a Mencap affiliated Network Partner and not for Royal Mencap Society. Network Partners sign up to a terms of membership and pay a membership fee to subscribe Royal Mencap Society’s Network and each local group is a separate and independent charity within their own right. As part of the group’s membership they have the opportunity to advertise their vacancies on the Royal Mencap Society jobs website.

We encourage all applicants to apply directly to the group and the contact details provided by the group as stated on this job advert.
If you choose to click on the “Apply” button, you give Royal Mencap Society consent to forward your application (CV) and your personal details to the relevant local group on your behalf. Your information will only be shared for the purpose of recruitment.
Once your personal details have been shared you can request to have your details removed by contacting the Network Partner directly.

Applicants interested in jobs advertised by affiliated Network Partners should note that any logos referring to quality standards apply to RMS only. If you have a question relating to a Network Partner’s quality accreditations, you should contact them directly.
We wish you the best with your Network Partner application.

Proud member of the Disability Confident employer scheme

Job Advert
Have you thought about working for Mencap?
Mencap is a leader in providing excellent support to people with a learning disability. Our vision is a world where people with a learning disability are valued equally, listened to and included.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
We have immediate opportunities to provide support workers to provide vital support to people with a learning disability through this tough time. We're recruiting full time, part time permanent and bank Support Workers across the UK now!
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do.
With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some amazing benefits alongside our competitive pay.
What does a Support Worker do?
As a Support Worker you will be expected to provide an outstanding level of support that will enormously contribute to the people we support, living a more comfortable, dignified, liberated and happy life.

- Personal care - helping people to get ready for the day and assisting with bathing, showering and using the bathroom.
- Supporting people to live independently – budget management, paying bills, house work, organising appointments and cooking delicious healthy meals.
- Excellent communication skills/relationship building – supporting the person to understand the world around them and promoting positive relationships.
- Community & Social Inclusion- Supporting individuals to access and participate in their local community and Social events to promote life skills and individuality.
- Using digital records to chart peoples progress on a daily basis, so everyone involved in their support can see how well they are doing and any important changes.

We are currently looking for 2x Female Support Worker (Drivers preferred) 2 x 20 hours - for one of established services in Bradford – Shifts and Hours to be discussed further at interview but these will include sleep in shifts.
We currently support four gentlemen of various ages with various health needs. They all have very colourful personalities! They have various hobbies such as flying kites, pottery making, painting, horse riding, going to see Bradford Bulls, cinema and away days to the coast, theatre and holidays away.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
No two days are never the same, sometimes they may be challenging but always positive so click apply now to be considered!
For Further details and more information please contact: Bernadette Burton
Bernadette.Burton@mencap.org.uk or Tel: 07539 225947
*All roles are subject to an enhanced DBS check and suitable references.
Job ID: 31083

Benefits
Why join Mencap?

- 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
- Ongoing training and development opportunities to enhance your skills.
- A supportive and inclusive work environment where your contributions are valued.

*T&C's apply based on contract

About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Proud member of the Disability Confident employer scheme

Job Advert
Calling all compassionate and dedicated individuals! Mencap is seeking passionate Support Workers to join our incredible team in Lincoln.
As a Support Worker, you'll have the opportunity to make a real difference in the lives of individuals with learning disabilities. You will be working with a diverse group of people throughout the Lincoln area, each with their own unique abilities and needs.
From assisting with daily activities to providing emotional support, you’ll play a vital role in their life.
What we're looking for:
· A genuine passion for supporting others.
· Excellent communication skills and the ability to build meaningful relationships.
· Flexibility to work various shifts, including evenings, weekends, and holidays.
· A positive and empathetic attitude towards individuals with learning disabilities.
Drivers are preferred

Contract options:
· Full-time:37.5 hrs
· Part-time: flexible hours based on availability
Shift times:
All our services are 24hr care. We prepare the rotas at least 4 weeks in advance so you can still plan your personal and social life!
· Shifts will include weekdays, week-ends, bank holidays and sleep-ins.
You will receive an enhanced flat rate payment of £62.45 for a sleep-in.

*This role requires an enhanced DBS
31420

Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.

About Mencap
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities.
If you're ready to embark on a rewarding career that truly makes a difference, apply now!

Proud member of the Disability Confident employer scheme

Care Leader Location: Stow-on-the-Wold, Gloucestershire Pay rate: £15.27 per hour, plus NVQ and weekend working enhancements. Contracted hours: Full or Part Time Hours Considered - Please specify when speaking with us which you would prefer. ABOUT THE ROLE Are you an experienced carer or senior carer with the passion to make a difference? Can you lead a small team of people to deliver outstanding care to our residents, whilst encouraging them to always do their best? Our care teams make a real difference every day and your professionalism, teamed with kindness and compassion, will be at the core of everything you do. Supporting the Home Manager, and leading a team of carers, you’ll be responsible for planning and implementing the kind of care that will give our residents a real sense of security, dignity, and independence. You’ll ensure care plans are regularly reviewed through continuous
assessment, planning, implementation and evaluation. You’ll be able to manage your time between supporting your team effectively and ensuring the wellbeing of our residents. In return we’ll provide opportunities for career development and clinical training to support your personal growth, all delivered in a nurturing, engaging and rewarding environment. Edwardstow Court is a 48 bed Care Home situated in the heart of the Cotswold market town Stow-on-the-Wold. The home offers compassionate, individualised residential, dementia, respite, and day care in a comfortable, homely setting. AND IN RETURN The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in.
Therefore, we offer a great range of benefits, including a competitive salary, training and development. Here are some of the other benefits you’ll enjoy as a valued member of our team: * 30 days holiday (including Bank Holidays) * A Company pension * Free uniform * Free DBS * Higher rates of pay at weekends * Access to our Employee Assistance Programme * Care Worker Charity membership for well being and financial aid * Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us * Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more ABOUT YOU You’ll have previous experience of working in a residential care setting with a NVQ Level 3 Diploma in Health & Social Care, or you’ve achieved NVQ Level 2, and you’re prepared to study for NVQ
Level 3. You might have previous supervisory experience, like delegating tasks, supporting inductions for new starters and 1 to 1s but this is not essential. What is important is you are a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive individual, able to motivate others to deliver the best possible care to our residents at all times. Alongside being confident taking charge and being able to use your own initiative to resolve problems and deal with queries. If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Care Leader within our care homes, then you could be the next to join us. So, apply and get your career started with us today. We reserve the right to close this role before the closing date, with no advance notice. We do encourage you to complete an application as soon as
possible if interested.

Cheshire West and Chester Council is a place where everyone can Thrive – through their core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
As a Residential Childcare Worker you will join an organisation where the focus is on achieving the best outcomes for the children and families who we work with. The team strive to have purposeful relationships where all our interventions can truly bring about change and make a real difference to the lives of children and young people.
Over the next few years, the Council is looking to build and expand on this quality service to open new quality homes. Their Children and Families work in a trauma informed way using our innovative multi-agency partnership model ‘Our Way of Working’.

You will also have access to a range of benefits including:

- Competitive salary
- Enhancements up to £4/5k
- Annual Leave - You will receive 25 days annual leave per annum rising to 31 days after five years continuous Local Government Service.
- Grow your own culture - We have a Career Progression structure comprising of three levels of progression programmes to support your professional development. Extensive training, induction and support will be offered to all candidates who want to join the council and regular appraisal process surrounding development needs.
- Working rewards – we have a variety of schemes available to employees which include; additional Annual Leave, car and cycle purchase scheme, WorkFit Membership, home and electronics purchase scheme, in addition to discounts at a wide range of high street and on line retailers.
- Pension Scheme – our Local Government Pension Scheme is a career average pension scheme with employee contributions of between 5.5% and 8.5% and employer contributions currently of 23.8%. The scheme includes ill health and death in service benefits (after two years membership).
- Employee Assistance Programme - 24-hour, seven day a week lifestyle support for when you or your family members need a ‘listening ear’ from qualified advisor on a wide range of personal and work issues.

Responsibilities:

- Maintain a warm, caring and stimulating environment in which service users can receive good physical, emotional, social and intellectual care.
- Act as a key worker to a number of service users, working in partnership with them and any other relevant persons to identify needs and co-ordinate/implement their individual care plans
- As a key worker you will contribute to the process of assessment, implementation, recording and reviewing of individual care plans to the standards identified in the service specification
- Maintain effective record systems to enable the preparation of Social Work reports for Court Reviews, Planning Meetings etc.
- Liaise with other professional staff and relevant external people, so that appropriate resources may be identified and mobilised for the benefit of the individual
- Be aware of and comply with statutory requirements, group policies, equal opportunities and any other regulation and procedure. Identify problems and service deficiencies by the continuous review of service user needs and make recommendations for improvement so as to contribute to the achievement of the overall service objectives

As a Residential Care Worker you do not necessarily need specific qualifications, although these are desirable. They will train and support you in this role.

- Ideally hold a Level 3 Diploma for Residential Childcare (or equivalent) or be working towards this qualification, or they will support you in this when in post.
- Receive high quality supervision, with your own personal development plan to support your career and learning aspirations.
- Have the opportunity to deliver quality services in partnership with stakeholders based upon a manageable workload within the team.
- A working environment where you be supported in adopting an evidence-based approach to practice.

Please apply online or reach out to david.walsh@rapieremployment.co.uk
Don’t hesitate to contact us to see what roles are available across the UK.

Be all you can be with Hamberley
At Nesbit House, our Senior Care Assistants are called Homemaker Leads. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.
We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers
- Contracted hours - part and full-time available
- 12-hour shifts
- Enhanced overtime rates
- Quality bonus scheme linked to CQC Rating
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply



Could you be part of our team?
You may have experience as a senior healthcare assistant, healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
We are looking for applicants with:

- A strong background in a care
- Training experience or qualification
- Educated to NVQ Level 3 (desirable)

Join us at Sevenoaks most stunning care home
Nesbit House is a luxurious care home in Sevenoaks, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Be different – be a Homemaker Lead
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. we care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Head Housekeeper to help us achieve our goals.
We offer our colleagues:

- Competitive starting salary
- Workplace pension
- Comprehensive and further learning opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Join us at West Byfleets most stunning care home
Charrington Manor is a luxurious care home in West Byfleet, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
As a Head Housekeeper at West Byfleet, you’ll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you’ll ensure that every room and living space is maintained to the highest standards.
The Head Housekeeping role demands excellent attention to detail, but we’ll also rely on you to motivate everyone in your team to be at their best. Put simply, you’ll help to make your care home a shining example of a high-quality care environment.
The ideal applicant will have/be:

- English and Maths GCSE’s or equivalent
- Previous domestic experience
- Flexible and reliable attitude
- Committed to customer care and first-class service provision
- Ability to work alone as well as part of a team
- Adaptable, friend, polite courteous and caring
- Basic knowledge of Health and Safety COSHH regulations - Desirable
- Experience in a care home environment - Desirable

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

Be all you can be with Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. We're seeking a Domestic Cleaner or Home Helper to help us achieve our goals.
We offer our colleagues:

- Generous, above-market rate pay for our Housekeeping/ Domestic Staff
- Contracted hours - part and full-time available
- Shifts work - Working alternate weekends
- Enhanced overtime rates
- Workplace pension
- Comprehensive and further development opportunities
- Opportunities for Career progression
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Could you be part of our team?
To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
The ideal applicant will have/be:

- Previous domestic experience
- Flexible and reliable attitude
- Committed to customer care and first-class service provision
- Ability to work alone as well as part of a team
- Adaptable, friend, polite courteous and caring
- Basic knowledge of Health and Safety COSHH regulations - Desirable
- Experience in a care home environment - Desirable

Join us at West Byfleets most stunning care home
Charrington Manor is a luxurious care home in West Byfleet part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!

If you’re a nurse who’s looking for something more: more time, more opportunities and more reward, choose a career with Hamberley Care Homes.
Being a Registered Nurse at Hamberley is different. Our nurses have the time to spend quality time with residents and their families. They develop close relationships, really understanding the needs of the people they care for, and have time to provide holistic care.
Our innovative, award-winning model of care includes a multi-disciplinary team, dedicated to caring for each and every individual in the way that they like. As a nurse at Hamberley, you’ll have a unique opportunity to be part of this team of dedicated professionals, as well as working in a well-appointed, high quality environment.
At Hamberley we believe our residents deserve something ‘Extra Special, Every Day’, and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment.
We offer our nurses:

- 6.6 weeks of annual leave entitlement
- Generous, above NHS-equivalent rates of pay.
- Company pension
- Flexible working opportunities
- Enhanced overtime rate
- Quality bonus scheme linked to CQC Rating
- Paid breaks
- Generous annual leave entitlement
- We’ll cover the costs for NMC revalidation and your enhanced disclosure form
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Why we’re different

- Generous, above NHS-equivalent rates of pay.
- A unique opportunity to lead. You will play a pivotal role in coordinating the care of our residents, including liaising directly with GPs and other providers.
- Supportive team environment. Our close-knit, multi-disciplinary team relies on each other’s expertise to ensure the best, safest, decisions are made. And our management team actively foster an environment where all members of the team are listened to and supported.
- A chance to make a bigger difference to people. Our high staff-to-resident ratio and the long-term nature of the care, means you’ll get to spend time building a relationship with the people you care for. You’ll have the opportunity to take a more holistic approach to their physical and mental health, ensuring better care and more satisfying, fulfilling work.
- A chance to make a bigger difference to care. Our generous resources and culture of listening, mean that if you see a way to make care better, we can make it happen.

- Maintain and enhance your clinical skills. Our residents have highly varied needs, so we offer extensive training and learning opportunities for you to develop your clinical skills. From dementia care to medical emergencies, wound care, diabetes management, and stroke care, the work is always different, interesting and rewarding.


Join us at Bedfordshire's most stunning care home
Elstow Manor is our luxury care home in Wixams, Bedfordshire. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully-furnished shared spaces and landscaped gardens.
From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
We’re looking for nurses with:

- The commitment to make a real difference to the lives of our residents
- Excellent communications skills, a great attitude to teamwork and a desire to lead on patient care
- Updated NMC registration.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.