Title: Customer Care Specialist

Company: Britishpedia Media Group Sdn. Bhd.

Employment Type: Full-time

Basic Salary: RM 2300 - RM 2800

Location: Kuala Lumpur

About the Company:

At Britishpedia Media Group (BPH), we're more than just a publishing house – we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across Europe. Now expanding into Malaysia and Singapore, with plans for further growth in Asia, we offer a dynamic work environment with ample opportunities for career advancement.

Join Our Team as a Customer Care Specialist:

Embark on an exciting journey to connect with successful personalities. As a Customer Care Specialist, you'll play a crucial role in prioritizing customer satisfaction. Actively listen to their needs, resolve issues promptly, and build strong relationships. If you're a team player with excellent relationship skills, you have the spirit to join us.

Responsibilities:

- Respond promptly to customer inquiries via various communication channels.

- Follow up on inquiries and provide outstanding service through phone, email, and chat.

- Send reminders for payment follow-ups and ensure timely resolution.

- Review biographies completed by editors before client submission.

- Attend to government/authorities' requests and director/GM inquiries.

- Perform other administrative duties as assigned.

Requirements:

1. SPM/O-Level, Diploma, or Degree in any field.

2. 1-2 years of relevant work experience.

3. Proficiency and fluency in English and BM. Fluency in Indonesian language will be added advantage

4. Excellent verbal communication skills.

5. Clear and confident phone manner.

6. Customer-centric mindset.

7. Willingness to embrace challenges and take responsibility.

8. Positive attitude, adaptability, and problem-solving skills.

Join our team and be part of an inspiring journey at Britishpedia Media Group. Apply now! You can also email your resume to paul.loh@britishpediamedia.com or contact Mr.Paul @ 012 - 678 8542

Benefits:

- Career advancement opportunities.

- Positive work environment.

- Proper guidance and training provided.

強調：

• 快消品產業（保養品），年輕、休閒、有趣、充滿活力的工作環境
• 我們專注於護膚產品的生產，起源於印尼市場，目前以我們獨特的品牌擴大在馬來西亞的業務。
• 與經驗相稱的基本薪資
• 位置便利，靠近公共交通

職責

主要職責參與人力資源日常營運和活動，包括但不限於協助制定人力資源政策和監管合規、薪資、招募、員工薪資和福利等。

招募管理：

1.規劃和執行招募活動，包括候選人篩選、面試和招聘，確保高效率的招募流程。

2.維護和拓展招募管道，積極尋找並吸引優秀人才加入公司。

薪資與福利管理：

1.管理每月考勤和績效考核，確保薪資發放準確及時。

2.制定和優化員工福利計劃，滿足員工需求，增強滿意度和忠誠度。

入職和離職管理：

1.管理新進員工入職流程，包括合約簽訂、培訓等，確保順利融入公司。

2.協助員工離職流程，確保流程合規且順利，包括離職程序和離職面談。

員工管理：

1.解決日常員工問題，提供必要的支援與協助，維持良好的員工關係。

2.策劃和組織團隊建立活動，促進團隊凝聚力和友善氛圍。

3.負責維護辦公環境的日常秩序，確保整潔有序。

要求

1. 至少3年馬來西亞地區招募及人力資源管理經驗。

2.有直播產業招募及管理經驗者佳。

3.熟悉馬來西亞勞動法及相關法規者優先。

4.優秀的招募技巧，能夠有效吸引並選擇符合公司文化的候選人。

5.優秀的溝通與團隊合作能力，能夠與來自不同背景的員工進行有效的溝通與協作。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光

Job Title: Sales Representative

Responsibilities:

• ⁠Drive Sales: Promote our company's products and services, attracting new customers while nurturing relationships with existing clients.
• Develop Strategies: Create effective sales plans and actively engage potential customers through various channels, including phone calls, emails, and in-person meetings.
• Consultation: Offer knowledgeable consultation and detailed information to customers regarding product features, benefits, and pricing to facilitate informed purchasing decisions.

Requirements:

• Chinese Speaker: Mandarin fluency is essential for this role.
• Age Range: Between 25 and 45 years old.
• Communication Skills: Excellent communication and execution abilities to effectively engage with customers and close sales.
• Self-Motivated: Take ownership of tasks and demonstrate a high level of responsibility and self-motivation.
• Language Proficiency: Fluent in both Mandarin and English to communicate effectively with diverse clientele.

*Sales Experience:*

• While not mandatory, previous sales experience, especially in motorcycle parts, is preferred.

If you're passionate about sales and possess the skills and qualities outlined above, we invite you to apply for this exciting opportunity. Join our team and embark on a rewarding career journey with us!

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

• Oversee and manage all marketing/branding platforms including company website and social media accounts. Develop and implement effective digital marketing strategies aimed at reaching target markets, increasing brand visibility, and any other business objectives.
• Produce engaging content and copywriting, optimise content scheduling, and maximise audience engagement for social media accounts.
• Design and maintain the company website incorporating brand identity, interactive features, and creative storytelling about us.
• Produce comprehensive property sales kits, conduct market research and analysis, and facilitate in the closing of property sales.

Requirements

• Bachelor’s degree in marketing, Graphic Design, or any related field
• Computer literate and well versed in Microsoft Office & Adobe Photoshop
• Stay updated with the latest digital marketing trends at various platform and techniques to ensure strategies remain relevant and effective.
• Experienced candidates / Fresh graduates are encouraged to apply.
• Experience with Adobe software, including Adobe Premiere Pro/Cap Cut, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, and Canva.
• Creative, can-do attitude & energetic
• Strong communication and interpersonal skills to collaborate with cross-functional teams and engage with clients effectively.

Perks & Benefits

• Medical outpatient, dental and optical benifit
• Health screening benefit, gym and team building subsidy
• Free parking and daily lunch
• Group hospitalisation and personal accident insurance
• Complimentary stay for family and friends (3 nights a year)

 Responsibilities

• Oversee and manage all marketing/branding platforms including company website and social media accounts. Develop and implement effective digital marketing strategies aimed at reaching target markets, increasing brand visibility, and any other business objectives.
• Produce engaging content and copywriting, optimise content scheduling, and maximise audience engagement for social media accounts.
• Design and maintain the company website incorporating brand identity, interactive features, and creative storytelling about us.
• Produce comprehensive property sales kits, conduct market research and analysis, and facilitate in the closing of property sales.

Requirements

• Bachelor’s degree in marketing, Graphic Design, or any related field
• Computer literate and well versed in Microsoft Office & Adobe Photoshop
• Stay updated with the latest digital marketing trends at various platform and techniques to ensure strategies remain relevant and effective.
• Experienced candidates / Fresh graduates are encouraged to apply.
• Experience with Adobe software, including Adobe Premiere Pro/Cap Cut, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, and Canva.
• Creative, can-do attitude & energetic
• Strong communication and interpersonal skills to collaborate with cross-functional teams and engage with clients effectively.

Perks & Benefits

• Medical outpatient, dental and optical benifit
• Health screening benefit, gym and team building subsidy
• Free parking and daily lunch
• Group hospitalisation and personal accident insurance
• Complimentary stay for family and friends (3 nights a year)

SALES & MARKETING EXECUTIVE

Job Description

We are looking for a competent and ambitious Sales & Marketing Executive to join our team.

Job scope & Responsibilities:

• Establishing new business and maintain good relationship with existing/new customers.
• Attend to customers’ enquiries, preparation of quotation, follow up with customers and maintaining client records.
• Manage collections from customers in accordance with the Company’s credit policies, terms and procedures.
• To actively acquire and seek out new sales opportunities through cold calling, networking and social media.
• To create frequent reviews and reports with sales and customers data.
• To review, recommend and follow-up on sales applications and documentations.

Qualifications: 

• Candidate must hold at least a bachelor's degree and demonstrate proficiency in reading and writing Basic English.
• Fresh graduates are encouraged to apply
• Computer literate (MS Office, Social platform, TikTok, Facebook etc.)
• Positive attitude and willing to learn. Self-motivated.
• Possess own transport.

Perks & Benefits

• Good Basic Salary with Good Commission Structure 
• Casual dress code
• Mentoring Provided
• Great Environment to Learn and Polish Up Self-Skill
• Annual Leave
• Friendly Work Environment

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Able to handle bookkeeping independent.

Requirements:

• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• At least SPM or equivalent.

Perks & Benefits

• Casual dress code
• Personal leave

Job Descriptions;
    

• Knowledge in inventory count on Raw Material & Packaging Material.
• Able to do Mid & End Year Stock Check.
• Perform weekly stock count on fast moving items & submit a report to the superior.
• To issue Goods Return Notes upon receiving warehouse information, & system update.
• To perform clerical tasks & administrative duties such as filing, scanning, data entry, record keeping, emailing, answering calls, etc.
• Update BMR on Master Accounting (Biro) System.
• Have sense of urgency & able to liase with multiple departments on Raw Material & Packaging Material issues.
• Update Daily dispensing report & BMR dispensing report.
• Register New Order.
• Print Label based on the stock receiving.
• Perform any other duties as assigned by the superior from time to time.

Job Requirements;

• Experienced in Inventory would be an added advantage
• Immediate availability is preferable.
• Self - initiative and able to work independently.
• Well-organized and responsible with an aptitude in problem-solving.

Perks & Benefits

• Casual dress code
• Personal leave

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across.
• Responsible to process customer`s orders in timely manner and effectively.
• To assist salesperson to prepare sales order.
• To handle customer enquiries related to product and order.
• Attend to incoming calls and email inquiries.
• Liaise with customer via phone and/ or email for delivery arrangement and all matters related to sales order.
• To follow-up with salespersons enquiries.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.
• Possess at least High school / Advanced/ Higher/ Graduate in any relevant field.
• Have a minimum of 1 & 2 year of working experience.
• Computer literate.
• Self - initiative and able to work independently.
• Possess own transport and willing to work in Kepong.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• Identify potential business opportunities for Company.
• Develop and fomulate effective selling strategies and marketing plans.
• Set up, co-ordinate and follow up with potential customers on project leads.
• Promote, market and sell Company's range of products to clients, consult and designers etc.
• Develop, nurture and maintain good business relationship with all business associates.

Requirements:

• 26-35 years old.
• Candidate must possess at least Diploma/Degree in Business or Marketing with at least 3 years of working experience in Sales & Marketing.
• A high level of commitment, initiative and leadership.
• Good interpersonal skills and able to engage in different level of organization.
• Strong communication skill, both oral & written in English, Malay & Mandarin.
• Knowledge in Excel, Word etc an added advantage.
• Possess own transport.

Salary:

• An attractive remuneration package inclusive of commission and incentive bonus will be offered to the selected candidates.
• Basic salary RM3,800.00 and above depending on working experience.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang’s leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food Supplements, Skin Care and Home Care products. In 10 years, we have reached more than 10 countries and currently have office set up in countries like Singapore, Indonesia and Thailand to better serve our distributors and customers.

Currently, our growing company is seeking to hire a Graphic Designer who will be responsible for the following:

Responsibilities:

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

Requirements:

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

AAA Greencell International Group 總部位於馬來西亞吉隆坡，是向大眾倡議細胞醫學的先驅，過去 10 年來一直如此。在創辦人 Carl 張教授的領導下，該公司提供改善細胞健康和保健的先進產品，其中包括保健設備、食品補充劑、皮膚護理和家庭護理產品。 10年來，我們的業務已涵蓋10多個國家，目前在新加坡、印尼、泰國等國家設立了辦事處，以便更好地服務我們的經銷商和客戶。

目前，我們不斷發展的公司正在尋求聘請平面設計師，他將負責以下工作：

職責：

• 研究設計摘要並確定要求
• 安排專案並定義預算限制
• 根據需求構思視覺效果
• 準備草稿並提出想法
• 使用軟體或手工開發插圖、標誌和其他設計
• 為每個圖形使用適當的顏色和佈局
• 與文案和創意總監合作製作最終設計
• 跨各種媒體測試圖形
• 回饋後修改設計
• 確保最終圖形和佈局具有視覺吸引力且符合品牌形象

要求：

• 經過驗證的圖形設計經驗
• 強大的插圖或其他圖形組合
• 熟悉設計軟體和技術（如InDesign、Illustrator、Dreamweaver、Photoshop）
• 對美學和細節的敏銳洞察力
• 高超的溝通技巧
• 能夠有條不紊地工作並按時完成任務
• 擁有設計、美術或相關領域學位者優先

• 根據適用的會計準則保留全套財務帳目
• 管理應收帳款和應付帳款功能的各個方面
• 負責處理全套帳目，包括產生財務報告、處理應付帳款、應收帳款、日記帳憑證、零用現金、維護固定資產登記冊、填寫等
• 及時準備相關會計報告，以滿足所有監管提交要求
• 保持良好的會計分錄記錄並確保帳目始終是最新的

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 醫療保險
• 事假

• Keep full set of financial accounts in accordance with applicable accounting standards
• Manage all aspect of Accounts Receivable and Payable function
• Responsible for handling full set of accounts which includes generating financial reports, processing payable, receivable, journal vouchers, petty cash, maintenance of fixed assets registers, filling, etc
• Prepare related accounting reports in a timely manner to meet all regulatory submission requirements
• Maintain good record of accounting entries and ensure that accounts are up to date at all times

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

RESPONSIBILITIES:

• To carry out all necessary functions and work pertaining to accounting.
• To prepare company’s full set of accounts.
• To prepare the financial statement in accordance with standard and requirements.
• Perform any other duties as assigned by management from time to time.
• Liase with auditors and tax agent.

REQUIREMENTS:

• Candidate must possess Diploma or Degree in Accounting/Finance/others Accounting professional qualification.
• Fresh graduates are encouraged to apply.
• Basic understanding in accounting and book-keeping.
• Computer Literate.
• Good personality and positive working attitude.
• Applications should be Malaysian citizen.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Casual dress code
• Regular team activities
• PA & Medical insurance
• Annual & Birthday leave
• Study & Exam leave
• Festival leave