The Mindshare Director, Data Architect role will work closely with the GroupM Nexus Commerce team. The GroupM Nexus team is a highly skilled performance marketers who drive measurable business growth for iconic brands across GroupM agencies. Our Commerce capability is comprised of Strategy, Activation, Creative, and Data & Technology, working as an interconnected unit and living on the cutting edge of modern marketing. Through proprietary tools, partnerships, processes and training, GroupM Commerce delivers industry leading Commerce solutions to our clients with global scale, local nuance, and effectiveness.

The Director, Data Architect will be embedded within our Mindshare agency team and leverage their experience to drive development and delivery of technical solution to support our commerce analytics requirements, specifically the underlying database and infrastructure approach. You will own the development of the solution supporting the commerce analytics requirements and assist in advancing the sophistication of our commerce measurement, reporting, and insights capability in parallel to our performance media reporting solutions.

With the proliferation of retail media networks and commerce platforms, this role presents an exciting opportunity for Mindshare. The successful candidate will play a crucial role in supporting our global commerce analytics offering, working as part of a connected team across functions and markets. The role will require a domain of the field of data engineering, including expertise in designing, building, and maintaining scalable data pipelines, proficiency in ETL processes, and experience working with various big data technologies, databases (Azure SQL, SSAS and Snowflake), programming languages (.Net, SQL, Data Analysis Expressions (DAX), R and Python) as well as Microsoft’s PowerBI and Advanced Excel functionality for data visualisation. An entrepreneurial spirit with a bias for action and problem-solving is necessary to be successful in this role.

Job Responsibilities:

• Co-Develop and implement a comprehensive data strategy that aligns with the global strategic vision and company's overall business objectives aligning to solutions already deployed across a client’s technology portfolio.
• Lead the design, development, and maintenance of the “commerce” data warehousing solution to support advanced analytics and key business initiatives and drive growth.
• Collaborate and align with cross-functional teams to identify opportunities for data-driven decision-making and develop innovative solutions to address these needs.
• Oversee the management of large datasets, ensuring data quality and integrity are supplied for analysis to teams.
• Establish and maintain strong relationships with internal and external stakeholders to ensure alignment on key projects and initiatives.
• Drive a culture of continuous improvement and innovation supporting the Commerce Data & Analytics team.
• Provide thought leadership and guidance on industry best practices and emerging trends in data warehousing and business intelligence.
• Collaborate closely with a high-performing team of data analysts and scientists, fostering an inclusive work environment.

Minimum Requirements:

• Bachelor's degree in Computing, Computer Science or similar related field.
• 7+ years of experience in data engineering and warehouse design working with analytics and business intelligence teams, or a related field, with prior leadership experience. High preference towards delivering data engineering for a large retailer, CPG, or ecommerce business
• Strong understanding and proven experience in architecting relational data models
• Strong understanding and proven experience in architecting and working with ETL solutions
• Understanding of use of automation, artificial intelligence for data is a plus.
• Expertise in database technologies Azure SQL, SSAS and Snowflake
• Expertise in data visualization and reporting tools (e.g., Tableau, Power BI) and programming languages (e.g., .Net, SQL, DAX, Python, R).
• Excellent communication and presentation skills, with the ability to translate complex data concepts into actionable insights for non-technical audiences.
• Understanding of advanced analytics techniques, including predictive modeling, segmentation, and optimization.
• Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
• Demonstrated success in leading and developing high-performing teams.

About Mindshare:

Mindshare is a media services company that accelerates Good Growth for its clients. Our company values of energy, empathy and impact bind together our diverse global family of 10,000 people from every culture and with every specialist skill you can imagine. You can check out some of our people’s stories on LinkedIn or Instagram or hear about the company in their own words here. Mindshare is part of GroupM, the world’s leading media investment company, and WPP, the world’s largest advertising holding group.

At Mindshare and GroupM, we are Open, Optimistic, and Extraordinary.

• Open. We cultivate trust by taking ownership and accountability, and we empathetically and intelligently balance people and client experience in everything we do.
• Optimistic. We mobilize the enterprise, driving our vision forward, and we champion growth and career development so we can all thrive.
• Extraordinary. We harness our shared capabilities to inspire transformational creativity, and lead collectively to deliver a seamless client and colleague experience.

GroupM is responsible for more than $60 billion in annual media investment, as measured by the independent research bureau COMvergence. Through its global agencies Mindshare, Wavemaker, EssenceMediacom, and mSix&Partners, and cross-channel performance (GroupM Nexus), data (Choreograph), entertainment (GroupM Motion Entertainment) and investment solutions, GroupM leverages a unique combination of global scale, expertise, and innovation to generate sustained value for clients wherever they do business. Discover more at www.groupm.com.

About GroupM Singapore:

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Senior Director of Product and Solutions

Job Overview

As the Senior Director of Product and Solutions, you will play a pivotal role in shaping the strategic direction of our B2B SaaS software offerings. You’ll lead a talented team of product managers, engineers, and solution consultants to drive innovation, enhance customer satisfaction, and accelerate revenue growth. Your expertise will be critical in defining and executing our product roadmap, ensuring alignment with business goals, and delivering exceptional solutions to our clients.

Responsibilities

1. Product Strategy and Vision: Develop and communicate a compelling product vision aligned with the company’s overall strategy.
   Collaborate with cross-functional teams to define product roadmaps, prioritize features, and drive execution.
   
2. Market Research and Analysis: Conduct in-depth data analysis and research to identify new market opportunities and consumer preferences.
   Gather insights about customers, competitors, and emerging trends to inform product decisions.
   
3. Solution Engineering and Innovation: Lead solution engineering efforts to enhance product capabilities and address customer needs.
   Evaluate and design innovative solutions that differentiate our offerings in the market.
   
4. Product Development and Launch: Oversee all stages of the software development lifecycle, ensuring timely and high-quality product releases.
   Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
   
5. Pricing and Packaging: Collaborate with Product Management and Product Marketing to define pricing strategies and packaging options.
   Ensure competitive pricing models that maximize value for customers and drive revenue growth.
   
6. Sales Enablement and Support: Partner with sales teams to showcase product capabilities and contribute to net-new business wins.
   Develop customer-facing content, including case studies, testimonials, and sales collateral.
   
7. Internal Education and Advocacy: Work with cross-departmental representatives to create training materials on product offerings.
   Advocate for support and product needs, influencing strategic decisions as necessary.
   
8. Customer Reporting and Insights: Collaborate with Business Intelligence (BI) teams to improve customer reporting and analytics.
   Use data-driven insights to enhance product performance and customer satisfaction.
   

Requirements

• Experience: Minimum of 10 years in product management, with at least 5 years in leadership roles.
• Industry Knowledge: Deep understanding of B2B SaaS software, cloud solutions, and digital transformation.
• Strategic Thinking: Ability to align product vision with business objectives and drive execution.
• Analytical Skills: Proficiency in data analysis, market research, and competitive intelligence.
• Communication: Excellent presentation skills to convey complex ideas to diverse audiences.
• Collaboration: Proven track record of working effectively with cross-functional teams.

If you’re passionate about driving innovation, shaping product strategy, and delivering impactful solutions, we’d love to hear from you! Join our dynamic team and make a significant impact in the B2B SaaS space.

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system.
• Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Maintain good working relationships with clients.

Requirements:

• Bachelor degree and above in Engineering, Business Administration or Finance.
• Prior engineering work experience but it’s not a must-have criteria.
• Understand the intricacies of financial and business management.
• Effective conflict resolution and problem-solving skills.
• Good organization and time management.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

We are seeking a dynamic and experienced Regional Sales Director to lead our sales efforts for Point of Sale (POS) solutions tailored for the Food & Beverage (F&B) industry across the Asia-Pacific region. The ideal candidate will have a strong background in sales leadership within the F&B technology sector, with a proven track record of driving revenue growth and building successful sales teams in diverse cultural and business environments.

1. Responsibility:

• Develop and execute comprehensive sales strategies to drive adoption of our POS solutions within the F&B industry across the Asia-Pacific region.
• Lead and inspire a diverse team of sales professionals across multiple countries, providing guidance, coaching, and support to achieve sales targets and maximize revenue.
• Build and maintain strong relationships with key stakeholders in the F&B industry across APAC, including restaurant owners, franchisees, and industry partners.
• Collaborate closely with marketing, product development, and customer success teams to drive product enhancements, go-to-market strategies, and customer satisfaction tailored to regional nuances.
• Analyze market trends and customer feedback to identify opportunities for product innovation and market expansion across APAC.
• Manage the sales pipeline, forecast sales projections, and track performance metrics to drive accountability and ensure targets are met across diverse markets and cultures.
• Represent the company at industry events, trade shows, and conferences across APAC to promote our POS solutions and build brand awareness.

2. Requirements:

• 3 years of experience in sales leadership roles within the F&B technology sector, with a focus on POS solutions, preferably across the Asia-Pacific region.
• Proven track record of exceeding sales targets and driving revenue growth in diverse cultural and business environments.
• Strong leadership skills with the ability to inspire and motivate a diverse sales team across multiple countries and cultures.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and partners across APAC.
• Deep understanding of the F&B industry across the Asia-Pacific region, including regional market trends, cultural nuances, and regulatory environments.
• Strategic thinker with the ability to develop and execute sales plans to capitalize on market opportunities across APAC.
• Proficiency in CRM software and Microsoft Office Suite.
• Willingness to travel extensively across the Asia-Pacific region as needed.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a critical role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning Marketing and Data Clouds and then leading the technical execution of large and transformational engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Salesforce Marketing and Data Cloud capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and managing customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce Marketing and Data clouds (government solutions preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring best practices to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the Marketing and Data Clouds
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Manage to a minimum billable utilization target
• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Data and Marketing Cloud projects. A passion and belief in the unique value of professional services in a cloud software company. The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing applicable solutions.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping applicable projects.
• Marketing Cloud Consultant Certification and/or Data Cloud Consultant
• Ability to travel; up to 25%

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
• Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
• Excellent analytical & problem solving skills
• Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

At KPMG, your long-term future is every bit as important to us as it is to you. That’s why our aim is to give you experiences that will stay with you for a lifetime. Whether it’s great training and development, working across functional sectors, mobility opportunities or corporate responsibility volunteering activities – you’ll gain a wealth of experiences on which to build a rewarding career. We’re proud of our culture – it’s one that recognises hard work, encourages new ways of thinking and embraces diversity and inclusion. We have an innovative spirit which inspires what we do and how we do it – striving to be better lies at the heart of who we are.

KPMG Cybersecurity professionals assist clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology, business systems, and information assets. Using a holistic view of how Technology and Business integrate, the Cyber team performs technology-risk focused assessments, technology compliance, IT/operational process reviews, and design of information risk & cyber security solutions.

Cyber team members regularly interact with C-Suite clients, such as Chief Executive Officer (CEO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Operating Officer (COO), Chief Risk Officer (CRO) and their direct reports. Hence, a client centric mind-set, understanding of IT within a Business context, and well-developed communication skills are desirable.

The role involves:

• Engage with client stakeholders on Identity and Access Management Projects.
• Providing in-depth expertise of Identity and Access Management.
• Working with KPMG Project and Customer resources to continue design and deployment activities and further enhance Identity Management solutions for our customers.
• Working with customers and leading Identity and Access Management vendors to design and build creative solutions.
• Working with team members, you will design and/or build solutions within large transformations and you will perform reviews, assessments and build strategies for organisations looking to invest in IAM.
• Assisting the engagement manager with the planning and delivery phases of engagements.
• Being comfortable with associated disciplines of Security Policy and Governance

The ideal candidate should possess:

• Bachelor’s degree in Computer Science, Computer/Electrical Engineering, Information Technology or equivalent.
• A highly motivated individual in information security and excellent communicator with strong analytical and good problem-solving skills.
• Minimum 8-15 years of relevant experience working on IAM technologies: SailPoint, CyberArk, IBM, Saviynt, Okta, ForgeRock, MSFT Entra.
• In depth knowledge in Security strategy, assessment, and design and implementation and governance frameworks over processes, controls, organisation and infrastructure.
• Proven technical knowledge in Identity Governance, Access Management, Privileged Access Management and/or Consumer Identity and detailed implementation on Identity and Access Management solutions.
• Excellent understanding of Identity and Access Management concepts Provisioning, SSO, Federation and knowledge of Authentication, Authorisation, and Accounting implementation and governance.
• Excellent business analysis experience in requirements gathering, modeling use cases and experience in business development in supporting new business offerings.
• Any relevant industry related certification will be preferred (e.g. CISSP, AWS , AZURE , IAM products like SailPoint, Saviynt etc.).

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Job Details

Salesforce’s Alliances & Channels (A&C) Principal Technical Advisor - Partner Success role is designed to act as co-pilots to our India partner's technology-related support. There are two main functions of the team. 

1) Assessment & Evangelization: Deeply understanding the partner solution / use case landscape. Sharing a compelling  Salesforce story to our partner ecosystem, capturing partner mindshare, and driving the integration of Salesforce technology into partner use cases. Collaborating closely with, our product organization on solution development to ensure alignment between Product and partner (i.e. provide visibility into product roadmap).

2) Solution Co-Creation: Providing technical expertise for Salesforce products and solutions to the partner ecosystem, supporting the India Partners on actionable solutions-related activities. Co-creating & delivering packaged solutions, thought leadership, and scalable resources such as first call deck, demo assets, holodecks, technical reference architectures, and customer stories to drive sales growth. Driving the Go To Market (GTM) activation of the solutions across Sales, A&C, and Professional Services for the solutions. 

Role Overview
Salesforce is seeking Technical Architects to join our A&C Partner Success team. The Senior Technical Architect serves as a strategic advisor and Salesforce product and platform expert to the company’s partners.

Technical Architects collaborate with our Partners during solution development cycles to share their extensive knowledge of the Salesforce.com platform and product suite, providing expertise on our product solutions (both new and existing) where required. Combined with their experience in technical architecture, enterprise integration, and business solution implementation, they directly drive toward the best possible solutions. They paint a solution vision, architect the system, and provide guidance to internal & partner teams during the implementation. 
Technical Architects are highly effective in interacting across technical and business resources from the developer level through mid-management and above and are therefore a trusted advisors for business and technology collaborators. Finally, with experience in software delivery cycles based on agile methodologies, the Technical Architect supports and is in close alignment with project management activities.

Your Impact

• Ensure scalable and standard methodology solutions to meet and exceed partner needs.

• Guide the evaluation of business and technical requirements in solution design.

• Build relationships with key collaborators and team members both internally with our product teams and externally with the partner teams.

• Act as lead architect for the overall engagement by coordinating and aligning the work of multiple architects on the team where necessary. 

• Align with Solution Managers to support planning in close collaboration with the partner.

• Review and guide solution vision and direction, development approach, and key artifacts in partnership with the solution manager.

• Direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management internally and externally with partners.

• Where required, hands-on application configuration to meet partner and customer needs.

• Direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.

• Fuel our internal growth by identifying, leading, or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurturing teammates' skills by sharing knowledge.

• Where required, support pre-sales activities to position Partner solutions with Salesforce sales teams.

• Contribute to broader goals by becoming a citizen philanthropist and giving back to our communities by joining or leading volunteering activities.

Required Qualifications

• 15+ years of enterprise architecture or consulting experience 

• Hands-on technical consulting, solution implementation experience, deep expertise in the Salesforce platform, and coding experience in object-oriented languages.

• Ability to analyze, design, and optimize business processes via technology and integration.

• Expert level understanding of the Salesforce product suite, including (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Industry Clouds, etc.) APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies, and related ISV technologies.

• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

• Strong knowledge and experience of Salesforce development and configuration.

• Experience in guiding partners and project members in rationalizing and deploying technology for business use cases. Especially AI and other newer technologies.

• Work independently and as part of a distributed team and have a willingness to take ownership of problems.

• Rapidly learn new AI technologies as well as strong presentation, communication, and facilitation skills.

• Available to travel regionally and occasionally internationally depending on partner needs.

• Experience will be evaluated based on alignment with the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

• Experience in a major Salesforce Industry such as FINS, RCG, MFG, HLS, etc.

Preferred Qualifications

• Experience with enterprise application, data, security, and integration architecture patterns and domains

• Hands-on technical consulting and solution implementation experience with Salesforce’s existing products and solutions.

• A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).

• Ability to build and maintain key relationships with C-level / mid-level and key decision-makers.

• Experience as a Senior Architect and/or CTO in a mid to large-sized organization with leadership driving an organizational transformation in a matrixed organization.

• Experience in defining and delivering enterprise applications on the Salesforce Platform including coded solutions.

• Familiarity with platform authentication patterns (SAML, SSO, OAuth)

• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

The following Salesforce.com certifications are preferred:

- Salesforce.com Certified System Architect
- Salesforce.com Certified Technical Architect
- Salesforce.com Certified CTA
- Salesforce.com Certified Advanced Administrator
- Salesforce.com Certified Sales Cloud Consultant
- Salesforce.com Certified Service Cloud Consultant
- Salesforce.com Certified Platform App Builder
- Salesforce.com Certified Marketing Cloud

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a critical role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning Slack implementations and then leading the technical execution of large and transformational engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing guidance to Sales & Professional Services teams on Slack capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and managing customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Slack capabilities (government solutions preferred)
• Understanding of best practices and capabilities to integrate Slack into the overall Salesforce ecosystem
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring best practices to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related Slack
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully manage multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on complex issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Manage to a minimum billable utilization target
• Proactively mitigate and manage critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working effectively in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Slack projects. A passion and belief in the unique value of professional services in a cloud software company. The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it adds value to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing applicable solutions.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping applicable projects.
• Familiarity with the core Salesforce Platform and Solutions
• Slack Consultant Certification
• Ability to travel; up to 25%

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
• Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
• Excellent analytical & problem solving skills
• Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Want to be part of a team that's revolutionizing the field of AI with data center scale solutions? We are looking for a hardworking Solutions Architect Manager with experience in designing, building, and maintaining large scale HPC and AI hybrid computing solutions to join our team at NVIDIA. As Solutions Architects, we are actively helping NVIDIA Cloud Partners deliver solutions that bring the benefits of large scale AI to customers. We work closely with customers and partners to address unsolved problems in the industry and help to deploy and operationalize AI solutions at scale.

What you'll be doing:

Our day-to-day work involves guiding customers in their adoption of end-to-end Machine Learning and Deep Learning solutions, using NVIDIA's compute, networking, and software stacks. Don't think this is a high-level slideshow job - we are the voice of experience, using Kubernetes, SaaS, infrastructure-as-code tools, network debugging, and problem solving skills to help build modern AI factories. You will work as a player coach to encourage NVIDIA technologies at key partners. Foster activities that drive revenue with cloud-based partners. Grow your team by attracting and retaining top technical talent into the SAE organization. Build a team of solution architects to drive NVIDIA solutions at our partners through…

• Encouraging a “Start with a Demo” culture.

• Developing NVIDIA Opinionated Partner Engagement Processes

• Identify and Nurture Champions at partners

• Share visibility of opportunities in flight at partners

What we need to see:

• Proven experience in technical leadership roles within the technology industry.

• BS in Computer Science or IT Management, or equivalent experience

• Strong understanding of NVIDIA technologies and their applications.

• Demonstrated success in developing and managing strategic partnerships.

• Excellent communication and interpersonal skills.

• Ability to attract, develop, and retain top technical talent.

• 4+ years of experience in management or leading a team.

• 15+ years of overall experience

Ways to stand out from the crowd:

• Strong coding and debugging skills, including experience with Python, C/C++, Bash, and Linux utilities.

• Demonstrated expertise through projects or Open Source contributions involving GPU workloads, Kubernetes, InfiniBand, Ethernet, or other areas related to high-performance clusters and hybrid cloud solutions.

• Exhibit hands on experience with NVIDIA AI Enterprise, Base Command Manager and NEMO cloud native framework.

• Willingness and ability to learn quickly and solve advanced problems.

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!

The base salary range is 308,000 USD - 471,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

LPL Financial is #1 independent broker dealer in US, a fortune 500 company, with assets under custody and advisory assets greater than 1.4 trillion USD. It’s a fast-growing fintech firm (NASDAQ: LPLA) with greater than 22,000 advisors and more than 1000 institutional wealth managers leveraging LPL’s technology platform and business services.

At LPL, technology resources are about 35% of total company’s resource pool, clearly demonstrating that technology is not only supporting our business, but it is truly powering growth and investments. It is exciting time to be part of LPL technology as we are leveraging latest and greatest technology and innovation to empower future growth of the firm.

Why Should You Join the Data Technology Team at LPL Financial?

At LPL Financial, we are in a transformational journey marked by a relentless commitment to innovation and excellence. Our mission is straightforward yet impactful: to empower financial advisors with the most advanced tools and insights, enabling them to offer personalized, efficient, and seamless experiences to their clients.

Central to this mission is our Data Technology team, which is tasked with developing a next-generation data platform that will fundamentally redefine the financial landscape. By leveraging cloud-based technologies, we're not just adapting to the future—we're actively creating it.

This is a pivotal position that sits at the very heart of our strategy and operations. As we make significant investments in our key data assets and platforms, this role emerges as the cornerstone of our mission to revolutionize the way financial services are delivered and experienced by our clients.  It's a chance to make a significant impact—not just within our company, but in the broader financial industry and in the lives of millions of investors.

This role offers the thrilling opportunity to work with the latest technologies in cloud computing, big data, Artificial Intelligence and machine learning. You will lead the exploration and integration of these technologies, keeping our platforms at the cutting edge in the financial industry.

Job Overview:

This is a newly created position to join one of the largest independent broker-dealers as Chief Data Architect for LPL Technology.   The Chief Data Architect will work directly with the CIO of Data Technology, the Chief Data Officer, and their leadership teams and drive definition of the target-state architecture across several technology domains that develop and maintain our platforms and experiences. This role will also be a key contributor to driving the broader enterprise architecture strategy across the organization. As the highest authority in this domain, the Chief Data Architect will drive execution and wield significant influence over LPL’s data strategy.

This role will dual report into CIO of Technology Modernization & Enterprise Architecture and CIO of Data Technology. “Be great at data” is LPL’s stated firm strategy and this role is seen as a critical leadership position across technology, product, and business organization and it will have multiple stakeholder relationships in each area.

Responsibilities

As a Chief Data Architect for LPL Technology, you will be entrusted with a range of critical responsibilities that are pivotal to our mission and our strategic outcomes.

• Architectural Visionary: Develop and execute a comprehensive roadmap for transforming LPL Financials’ data infrastructure, with a focus on execution and engineering delivery excellence. Lead the creation of a cohesive data ecosystem using Cloud technologies for batch and real time data ingestion & processing, analytics and machine learning for our mission critical advisor and client facing applications. Your vision will encompass creating systems to provide that are not only functional but excel in performance at high volume, security, and scalability, ensuring the resiliency continuous availability of our services.
• Transformation Leader: Spearhead complex, enterprise-wide transformation projects with a strategic and results-oriented approach, ensuring our technology stack remains at the industry's cutting edge and is capable of evolving with our business needs.
• Strategic Collaborator: Work closely with business, product, and technology leaders to align our strategic vision with the architectural roadmap, translating advisor/client needs into groundbreaking technical solutions.
• Technical Mentor and Guide: Serve as an industry expert for enterprise architecture tools, technology, and standards while providing architectural and strategic consulting in the areas of external trends, best practices and adherence to standards. Inspire and lead a team of talented data architects, fostering a culture of excellence, innovation, and continuous learning.
• Regulatory Excellence and Security: Your expertise will guide us in not only meeting but exceeding regulatory requirements, ensuring that our clients' data is secure and their trust in us is well-placed. Your strategic vision will navigate the complexities of data regulation, turning potential constraints into opportunities for innovation.
• Advisor & Investor Experience Champion: Engage directly with financial advisors to understand their needs, driving technological solutions that enhance their ability to serve clients effectively and efficiently.
• Technology Evaluation and Adoption: Evaluate and select technologies and platforms that facilitate execution and engineering delivery excellence, while enabling seamless integration with external software providers. Drive the adoption of industry best practices for data architecture, leveraging practitioner-level experience with domain-driven design.

What Are We Looking For?

We are seeking experienced visionaries with

Requirements:

• A Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or a related field, with AWS certification highly regarded.
• At least 15 years of experience in software engineering and architecture, focusing on data technology and cloud solutions, including a proven track record of leading significant successful transformation initiatives in complex environments.
• Minimum of 10 years of experience in data architecture and engineering delivery, with at least 5 years in a Chief Data Architect role.

Technical Competencies

• Proven leadership in executing transformative projects, with a strong command of modern cloud-based data processing, analytics, and AI/ML, utilizing the AWS technology stack.
• Skilled in crafting robust data ecosystems optimized for high-volume, real-time operations, employing relational databases such as RDS, NoSQL, along with advanced data technologies like Snowflake and BI tools such as Tableau.
• Proficiency in architecting Event-Driven solutions encompassing event brokers, streams, and serverless functions to sophisticated event processing and analytics using container and orchestration technologies including but not limited to AWS Kinesis, Kafka, AWS Lambda.
• Adept in formulating and enforcing Master Data Management (MDM) strategies, data governance frameworks, handling metadata, and fostering clear data lineage processes to uphold data integrity and regulatory compliance.
• Deep understanding of modern workplace practices including Domain-Based Design, DevSecOps, Continuous Delivery, and Agile methodologies, with an emphasis on Lean principles.
• Deep knowledge and experience across both operational (OLTP) and back office (OLAP) data systems and architectures, including a working knowledge of both normalized and dimensional data modeling approaches and applications.
• Experience with architectures to deliver critical reference data to applications with low latency at enterprise scale, including appropriate use of caching and data grid patterns and technologies.
• Familiarity with API management solutions and the transition to an API-first approach

Core Competencies

• A commitment to nurturing a culture of perpetual learning and skill enhancement, advocating for technological modernization and adherence to extensive non-functional requirements (NFRs), such as scalability and seamless integration practices.
• Excellent communication skills, capable of working with leadership to demystify complex data concepts into tangible plans and strategies, underlining the importance of cloud adoption pathways and pinpointing initiatives that resonate with the intended architectural and business aims.
• A zealous and constant learner, keen to delve into the latest technological advancements, modern workplace practices, and the finer points of digital transformation.
• A pledge to promote a climate of innovation and excellence, advocating for perpetual improvement and the integration of data science to guide strategic choices.
• Experience within the financial sector, especially in wealth management, securities, and trading, is preferred.

 

Pay Range:

$241,280-$361,920/year

 

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

 

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Pre-Sales Senior Principal/Director Technical Architect plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Pre-Sales Senior Principal/Director Technical Architect leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (higher education or state& local solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• CTA (Certified Technical Architect) designation or on the path toward one with previous Technical Architecture experience highly preferred.
• Multiple Salesforce certifications in Architecture
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Location is open to the United States

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Role Description

FTD Technical Solution Pte. Ltd. (“FTD”) is seeking a highly experienced and dynamic individual to join us as our CEO. The ideal candidate will be responsible for providing strategic leadership and direction to ensure the overall growth and success of the organization. You play an important role in shaping the company’s vision, mission and long-term objectives.

Key Responsibilities

· Develop and implement strategic plans and objectives aligned with the company’s mission and vision.

· Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implementing strategies to enhance performance.

· Develop and manage budget, financial forecasts, and resource allocation to maximize profitability and achieve financial targets.

· Develop and maintain a highly effective leadership team aligned with organizational goals.

· Assess and leverage emerging technologies to enhance company value propositions.

· Identify and mitigate potential risks affecting company objectives and sustainability.

· Ensure legal, regulatory and ethical compliance throughout the company.

Qualifications

· A bachelor degree in business, finance or a related field is required

· Proven experience in a senior leadership role, preferably in an e-commerce industry.

· Strong business acumen with a track record of driving organizational growth, operational efficiency, and financial performance.

· Analytical mindset with the ability to make data-driven decisions and solve complex problems.

· Exceptional interpersonal skills and ability to build effective relationships with internal and external stakeholders.

· Familiarity with the e-commerce industry and understanding of market trends.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Technical Engagement Manager plays a meaningful role in both presales and in implementation setting customers up for Success by prescriptively shaping, scoping and solutioning and then leading the technical execution of large and groundbreaking engagements at our most strategic customers, or at times, jumping in to support implementation teams on targeted technical challenges. This person serves as a trusted technical advisor to Salesforce customers, providing mentorship to Sales & Professional Services teams on Salesforce capabilities and level of effort for implementation, bringing commonalities across each customer’s implementations, and ensuring the highest levels of customer happiness. They are Salesforce platform guides who are accountable for the oversight of our technical and solution architects, quantifying business value and aiding the Salesforce Services team to deliver the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Technical Engagement Manager leads both pre and post-sales activities, acting as the technical authority across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions. They are responsible for overseeing adoption and consumption of our technology, building and leading customer relationships, customer satisfaction, and service delivery, in concert with account leadership. This may include the following:

• Deep understanding of Salesforce solutions and clouds (government Federal Civilian solutions highly preferred)
• Ability to scope Salesforce projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning of multiple Salesforce clouds in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners
• Ensure project operational compliance
• Executive Relationship building

Responsibilities:

• Deliver high client satisfaction (CSAT) by consistently meeting/exceeding goals and metrics
• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements
• Ensure business value is realized (directly and indirectly) for each customer engagement that concludes with fully satisfied clients that are willing to be referenced for new potential clients
• Bring standard processes to each engagement through your deep platform expertise by providing the Professional Services team with Subject Matter Expertise related to the clouds being implemented
• Provide oversight and governance for project architecture on large multi-cloud implementations
• Jump in hands on to at-risk engagements to shore up solutions and help get projects back on track
• Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.
• Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary
• Successfully lead multiple strategic clients simultaneously
• Recognized as a valuable and trusted advisor by our customers and other members of Salesforce and continue to build a reputation for excellence in professional services
• Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.
• Show continued professional growth and development
• Act as an advisor on sophisticated issues and engagements, exercising discretion and latitude in reaching critical goals.
• Lead cross-functional teams and mentors others
• Lead to a minimum billable utilization target
• Proactively mitigate and handle critical escalations and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives

The ideal candidate will have:
A successful track record of working optimally in a highly matrixed and fast-growing organization. A skill in correctly sizing and scoping Salesforce projects. A passion and belief in the unique value of professional services in a cloud software company. The validated ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with Salesforce. The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple customers. The ability to partner with customer IT leaders and Salesforce partner leaders to align on the technical implementation of Salesforce and how it contributes to their overall enterprise architecture. Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

• 5+ years of direct experience delivering and/or overseeing solutions development on the Salesforce Platform.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping Salesforce projects.
• At least one of Salesforce Application or System Architect certifications
• Ability to travel; up to 25%
• US Citizen

Preferred Qualifications & Skills:

• 5+ years’ operating in a pre-sales environment, shaping and scoping large and sophisticated implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Very strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational competence
• Delivery focused: Previous experience leading teams of architects to delivery complex Salesforce Solutions
• Excellent analytical & problem solving skills
• Validated ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• BA/BS degree or foreign equivalent;
• Location is open to the metro Washington DC area and its surroundings, and will work in the McLean, VA office or on premise with our customers on a regular basis.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $157,900 to $290,500.

For Colorado-based roles, the base salary hiring range for this position is $143,500 to $242,100.

For California-based roles, the base salary hiring range for this position is $157,900 to $290,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Looking for a rewarding career challenge?

Unleash your potential at Leidos! We deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. With Leidos, you will enjoy competitive benefits such as four or more weeks of Paid Time Off, Holiday Pay, Flexible Schedules, Discounted Stock Purchase Plans, Unlimited Education and Training Support, Parental Paid Leave, and more!

If this sounds like an environment where you can thrive, keep reading!

Are you ready to join an incredible technical team working on cutting-edge technologies? Awarded in 2023, our massive, multi-year Leidos-led prime contract provides technical, integration, and operational support for the Intelligence Community. This prime contract is critical to the government and allows team members to work independently and explore new and emerging technologies. If you're passionate about solving tough problems with true mission relevance, this is the opportunity you've been waiting for!

Join our team as a Chief Architect/Systems Engineer at our Leidos site in Columbia, MD!  As our Chief Architect you will be responsible for a cohesive architectural approach across multiple mission areas operating in a Large-Small Mission Focused Team (LSFMT) construct. Working directly for the LSMFT Program Manager, as the Chief Architect you will lead a small team of lead systems engineers and subject matter experts across 5 prime contracts to identify cross-mission synergies, develop optimized frameworks, and integrate technical efforts across missions.

This is an opportunity to showcase your skills and grow with a dynamic team that values innovation, teamwork, and a commitment to excellence. If you are passionate about systems engineering and architecture and want to be part of an organization that values your contributions, we want to hear from you. Apply today!

Your Primary Responsibilities to the Mission

• Facilitate the transformation from mission silos to a unified architecture, tools, and processes
• Maintain cross-mission situational awareness to identify opportunities to eliminate redundancies; identifies cross-mission synergies
• Maintain alignment with the mission architectural roadmap, applies standardized best practices, leads hardware (HW) and software (SW) architecture baseline activities, guides development and implementation, drives innovation and change, facilitates integration with the larger customer enterprise
• Develop optimized frameworks; integrates technical efforts across missions; collaborates across the team and customer enterprise to stay aligned with mission vision; facilitates corporate reach-back across all primes to drive innovation into mission; maintains process baseline and tailoring guidance
• Maintain and foster vendor relationships
• Chair the Technical Excellence Committee (TEC) which consists of the lead systems engineers (LSEs) and subject matter experts (SMEs) from the five prime contracts in the LSMFT.

What Sets You Apart (required):

• You must possess an active TS/SCI with Polygraph security clearance to be considered for this role.
• Masters or Bachelor’s degree from an accredited college or university. Four years of additional relevant experience may be substituted for a Bachelor’s degree
• A minimum of 15 years of technical experience to include systems development supporting programs for DOD or IC customers.

You Might Also Have (desired):

• Domain specific experience in the applicable customer mission space is highly desired.

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Original Posting Date:

2024-03-12

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $144,300.00 - $260,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Chief Architect - NASA NCAPS

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start: Public Trust

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

* * *

CACI’s Agile Digital Solutions Operating Group is recruiting a Chief Architect for the NASA Consolidated Applications and Platforms program.  The Chief Architect will have the opportunity to develop IT strategies, roadmaps, architectural products, systems and deliverables for the enterprise and operational lines of business.  They will advise on the enterprise business, Information, and technology direction for all phases of programs from inception to completion. They will plan transformations across and within application portfolios that include SAP, Salesforce, ServiceNow; web services, including Microsoft SharePoint and Microsoft O365; data services, including database administration, business intelligence and data analysis, and geographic information systems (GIS); business analytics/business systems analysis (BA/BSA), and product management applications.  The Chief Architect will lead a team of solution architects and together they will advocate technological application programs to achieve long-range objectives. 

What you’ll get to do:

• Support critical end user applications and work in a highly Agile environment as both a mentor and technology leader.

• Champion special projects and technical upgrades.

• Evolve NASA vision by delivering a rigorous approach to IT Architecture across the NCAPS portfolio

• Lead a team of architects responsible for apps rationalization and solution modernization

• Support and strengthen NCAPS governance, federal enterprise architecture and cloud migration frameworks

• Align standards, frameworks and security with overall business and technology strategies

• Collaborate with end-user facing teams to define technology migration strategies and approaches

You’ll Bring These Qualifications

• Must be a U.S. citizen with active Public Trust clearance

• College degree (B.S.) in Computer Science, Information Management Systems, Business Administration or related field.

• 12+ years related technical experience

• Prior senior architecture experience supporting U.S. government customers

• Producing architecture artifacts with tools such as PowerPoint or Visio

• Developing strategic IT roadmaps and briefings

• Experience with the Federal Enterprise Architecture Framework

• Knowledge of, and proficiency with a variety of technology stacks and platforms (.NET, Java, SQL, ColdFusion, etc.)

• Excellent verbal and written communication skills

These Qualifications Would Be Nice to Have

• Architecture experience and knowledge of NASA business systems

• Experience with SecDevOpps and Scaled Agile Framework processes and/or tools

• Secret security clearance

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

$124,900-$274,800