Total 142 Senior Executive human resource executive job vacancies in Customer Service category in D09 Cairnhill, Orchard, River Valley

•Responsible for the timeliness and accuracy of invoices, adjustments sent to customers including preparation of reports

•Analyse and provide solution paths for exceptional scenarios

•Analyse and tabulate the adjustments

•Test new initiatives that may be introduced into the various systems

•Process daily bill check/refund

•Any other project work that may be assigned

•May be requested to work overtime or/and weekend when required

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

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Job Description

We are looking for highly motivated Senior Customer Service Executive who will push themselves to go past your limits to achieve greater heights and grow with the company as it expands into an international powerhouse.

Responsibilities

• Contact private individuals by telephone to solicit sales for products and services;
• Attend to all client enquiries and requests via all communication channels promptly and professionally;
• Obtain names and telephone numbers of potential clients from sources such as telephone directories, and lists purchased from other organisations;
• Accurately record client information;
• Collaborate with retail team to respond to feedback or complaints;
• Maintain records of contacts, accounts, and orders;
• Build and maintain strong relationships with clients by delivering exceptional service and demonstrating professionalism, and integrity

Job Requirements

• At least 2 years of prior high volume customer service experience
• Sales and target driven
• Excellent communication skills and able to communicate in professional and efficient manner
• Ability to work independently and collaboratively in a fast-paced environment
• Excellent problem-solving and analytical abilities to address client concerns and find appropriate solutions
• Excellent customer service phone etiquette
• Strong verbal / written communication skills with the ability to listen actively and respond appropriately to client needs
• Highly customer service oriented

Job Details

• Working Location: River Valley
• Working Days: 5.5 day work week
• Vacancies: 1
• Salary Range: $2500 - $2800 (Based on experience)
• Fun & vibrant environment

Connect with us on Instagram (@AnakeOfficial) and Facebook (@AnakeSGOfficial)!

The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school.

Job Roles & Responsibilities

1. Administration:

Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes:

• Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children

• Subsidy applications in CMS for all new and existing cases

• Update of school fees changes in CMS at child level (yearly)

• Update of vacancy status in CMS

• Retrieval of documents for audit purpose

• Handles queries from existing and new parents and provide support whenever needed

• Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues

• Responsible for proper storage of stationary and uniforms

• Perform general clerical duties

• Support operational work flow

• Upkeeping of children's P file

2. Enrolment:

• Maintaining a waiting list, calling parents up for enrolment when a vacancy arises

• Follow up with parents on the documents needed for enrolment

• Planning of orientation sessions for new enrolment

3. Finance:

• Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc

• Checking of monthly fee invoices

• Creating of monthly GIRO deduction listing, updating of monthly payment

• GSII monthly reconciliation

• Adding the correct subsidies discount for each child

• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS

• Petty cash handling

3. Customer Service

• Meet and greet parents, students and visitors at the school

• Provide proper information about school fees and programs

• Handle calls/emails/walk-ins enquiries from existing and new parents

• Taking charge of the centre's inbox

4. Procurement

• Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers

Job Requirements

• Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language

• At least 2 years of experience in an administrative role

• Good interpersonal skills, able to relate to people from different culture and languages

• Good written and verbal communication skills

• Able to work independently, multi-task and adapt quickly in a fast-paced environment

• Able to handle confidential information with discretion and integrity

• Proficient in MSOffice Applications

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

• Collaborate with internal and external stakeholders for payroll operations and reporting
• Ensure adherence to local CPF and tax regulations and legislative requirements regarding employee’s benefits and payroll
• Perform payroll reconciliation and cost allocation, back charging, payment matters, etc
• Timely processing and submission of government-paid leave (Paternity/ Maternity/ Childcare), tax clearance and NS claim
• Other duties as assigned

Interested applicants may email resume to cheryl.lee@recruitexpress.com.sg

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Leading Retail Group with investment footprints across Asia Pacific, seeks dynamic individuals for the position of Customer Service Executive!

Responsibilities:

• Assist in handling of general customers’ enquiries and feedback as well as to support Facebook enquiries.
• Monthly submission and presentation of Monthly Customer Service / Loss Prevention Report.
• Assist in running of Customer Service Committee.
• Support company events, closed door events, Bookfest or Warehouse Sales.

Requirements

• Minimum GCE 'O' Levels or ITE
• Preferably with 2 to 3 years of customer service experience
• Possess strong customer service mindset and communications skills
• Good in written communications.
• Proficient in all Microsoft Office applications.
• Knowledge of SAP and Case Trust is an advantage.

Interested applicant, kindly submit full-detailed resume to admin@clarist.com.sg

We thank all applicants for writing in. Only shortlisted candidates will be notified

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Financial/Management Accounts To ensure that the following are prepared accurately and on time:

• Profit & Loss account by Service

• Trend analysis

• Forecast by Service

• Policies are adhered to

To ensure that the following are prepared monthly:

• Run off schedules for provision of operating costs

• Accruals of unbilled revenue and unearned revenue

• Bunker Stock Cards

• Charter Hire and brokerage commission accrual

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to shermainesoo@recruitexpress.com.sg

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

• Responsible for answering calls, billings, bookings and customer experience.

Requirements:

• Min GCE NO Levels or equivalent
• Min 3-5 years of customer service working experience
• Prior working experience in hospitality / aviation/ healthcare setting willl be preferred
• Able to start immediate or no short notice
• Working Hours - Mon -Fri Office Hours

Interested candidates please send your updated resume to:

Kayleyng@recruitexpress.com.sg
Attn: Client Service Executive (Healthcare/ Central, 5.5 days OH, $4000) #HKA

or call 6736 3280 to look for Kayley

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

JOB SUMMARY

He / She will be responsible for supervising, coaching and co-ordinating activities of the food

Servers as well as looking into the comfort and dining experience of guests. He / She will also handle guests’ complaints during the absence of the manager.

DUTIES AND RESPONSIBILITIES

1. Open and close shift in accordance with the manager’s checklists.

2. Train, maintain and enforce all Marriott service standards through the use of used records, menus and appropriate training and reference materials.

3. Supervise and coach all associates in accordance to Marriott training programme.

4. To ensure enough staffing for the operation in all outlets.

5. To ensure smooth operation in all areas.

6. To ensure proper cashiering and billing procedures are adhered to.

7. To help the assistant manager in generating all necessary micros reports for outlets.

8. To supervise closing checklist for bartenders.

9. To conduct opening inventory and closing inventory of wines.

10. To ensure accuracy of associates’ float money stored in safe deposit box.

11. Check and oversee cashiers’ closing duties and ensure accuracy.

12. Ensure efficient scheduling and represent the outlets for all day to day operations.

13. Responsible for updating Leaves / PH / MC of all associates daily.

14. To conduct 15 minutes training to all associates on a daily basis.

15. Maintain all S.O.P. and L.S.O.P.

16. To conduct a proactive preventive maintenance inspection on a monthly basis.

17. Promote inter-departmental relations through candid communications channels.

18. To keep manager informed should there be a shortage of manpower. To carry out instructions effectively, monitor the staff progress and to pass any information regarding the operations to the manager at all times.

19. To be always on the floor during operation hours, to assist the hostess in seating the guests whenever required and to check on guest satisfaction on a regular basis.

20. To take charge of assignment planning and schedule associates for their meal breaks.

21. Check on the cleanliness of the restaurant area and side stations and to do weekly inspection with the manager.

22. Understand and teach empowerment principles to ensure guests’ satisfaction.

23. To LEAD BY EXAMPLE and have a “hands on”approach to motivate our associates to excel.

24. Maintain fair consistent counselling and/or disciplinary procedures in accordance with Marriott Guarantee Fair treatment.

25. Monitor hours, staff overtime on a daily basis for restaurants as it relates to sales and profits.

26. Don’t expect, inspect.

27. Be an aggressive Team player and have always “CAN DO ATTITUDE”

28. Cash/Bank Handling

§ Process all payment methods in accordance with Accounting procedures and
policies.

§ Follow property control audit standards and cash handling procedures (e.g., blind drops).

§ Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

§ Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

§ Transport bank to/from assigned workstation, following security procedures.

§ Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

29. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

- Candidate must possess at least Professional Certificate/ NiTEC, culinary certificate, or equivalent
- At least 1 year of relevant supervisory experience
- Good interpersonal & communication skills
- Meticulous and attentive to details
- Good team player and team builder

We regret that only shortlisted applicants will be notified.

JOB SUMMARY

He / She will be responsible for supervising, coaching and co-ordinating activities of the food Servers as well as looking into the comfort and dining experience of guests. He / She will also handle guests’ complaints during the absence of the manager.

DUTIES AND RESPONSIBILITIES

1. Open and close shifts in accordance with the manager’s checklists.
2. Train, maintain, and enforce all Marriott service standards through the use of used records, menus, and appropriate training and reference materials.
3. Supervise and coach all associates in accordance with Marriott's training program.
4. To ensure enough staffing for the operation.
5. To ensure smooth operation in all areas.
6. To ensure proper cashiering and billing procedures are adhered to.
7. To help the assistant manager in generating all necessary micros reports for outlets.
8. To supervise closing checklist for bartenders.
9. To conduct opening inventory and closing inventory of wines.
10. To ensure accuracy of associates’ float money stored in the safe deposit box.
11. Check and oversee cashiers’ closing duties and ensure accuracy.
12. Ensure efficient scheduling and represent the outlets for all day-to-day operations.
13. Responsible for updating Leaves / PH / MC of all associates daily.
14. To conduct 15 minutes training for all associates on a daily basis.
15. Maintain all S.O.P. and L.S.O.P.
16. To conduct a proactive preventive maintenance inspection on a monthly basis.
17. Promote inter-departmental relations through candid communications channels.
18. To keep managers informed should there be a shortage of manpower. To carry out instructions effectively, monitor the staff progress, and pass any information regarding the operations to the manager at all times.
19. To be always on the floor during operation hours, to assist the hostess in seating the guests whenever required, and to check on guest satisfaction on a regular basis.
20. To take charge of assignment planning and schedule associates for their meal breaks.
21. Check on the cleanliness of the restaurant area and side stations and do weekly inspections with the manager.
22. Understand and teach empowerment principles to ensure guests’ satisfaction.
23. To LEAD BY EXAMPLE and have a “hands-on” approach to motivate our associates to excel.
24. Maintain fair consistent counseling and/or disciplinary procedures in accordance with Marriott Guarantee Fair treatment.
25. Monitor hours, and staff overtime on a daily basis for restaurants as it relates to sales and profits.
26. Don’t expect, inspect.
27. Be an aggressive Team player and always “CAN DO ATTITUDE”
28. Cash/Bank HandlingProcess all payment methods in accordance with Accounting procedures and policies.
    - Follow property control audit standards and cash handling procedures (e.g., blind drops).
    - Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
    - Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.
    - Transport bank to/from assigned workstation, following security procedures.
    - Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain the cleanliness of workstation at all times.
29. Any other duties may be assigned from time to time.

JOB REQUIREMENTS

• Minimum GCE 'O' levels and/or Diploma in Hotel Management
• At least 1-2 years of relevant experience in a similar capacity.
• Good interpersonal and communication skills

We regret that only shortlisted applicants will be notified.

• Responsible for handling all customers’ enquiries, not limited to stock availabilities and sample requisitions
• Liaise with Sales Personnel to process sales orders
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date), ensuring no delay
• Process/issue invoices and credit notes
• Handle all claim matters on defects and wrong pricings, etc.
• Handle returns enquiries and provide clear guidance to customers on return process
• Arrange shipments with 3PLs and relevant forwarders
• Follow up with customers to ensure on-time payments
• Any other duties as and when required

JANE LUI JIE'EN

(CEI Registration No:R1104482)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / reenie.ng@adecco.com for a confidential discussion.

EA: 91C2918 | R2198716

Location: West with islandwide pick up
Duration: 1 yr contract
Salary: Up to $4K + 1 months completion bonus
Mon-Fri 8.15-5.00pm

Job Scope:

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.
• Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
• Ad-hoc duties assigned by manager.

Job Requirements:

• Min. Diploma in any field
• Min. 2-3 years relevant experience
• Logistics knowledge and understanding import/export preferred.
• Handling chemicals documentations and deliveries.
• Proficient in SAP

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599