Total 201 job vacancies by NCS

We are looking for an experienced ServiceNow System Administrator to manage and maintain our ServiceNow platform. The ideal candidate will be responsible for configuring, customizing, and administering ServiceNow applications to support our business needs. This role requires strong technical skills, attention to detail, and a proactive approach to problem-solving.

Responsibilities:

• Configure and customize ServiceNow applications, modules, and workflows to meet business requirements.
• Administer user access, roles, and permissions in ServiceNow platform.
• Design and implement ServiceNow integrations with other systems and applications.
• Develop and maintain ServiceNow reports, dashboards, and performance analytics.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Perform regular maintenance tasks, such as patching, upgrades, and performance tuning.
• Troubleshoot and resolve issues related to ServiceNow platform, including incidents, problems, and service requests.
• Document system configurations, processes, and procedures.
• Stay up-to-date with ServiceNow releases, features, and best practices.
• Provide training and support to end-users on ServiceNow functionality and features.
• Understand Operation business needs and translate into technical requirement
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
• To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
• Lead in POC/POV, product evaluation and tech refresh activities

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years’ experience with implementation and support of ServiceNow modules.
• Must have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications
• Five or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products
• Three or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development
• Two or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
• Experience with two or more of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine.
• Advanced experience with scripting languages such as JavaScript, Python, etc.
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools
• Strong knowledge of ServiceNow platform, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM) modules.
• Experience with ServiceNow scripting languages (JavaScript, Glide API, etc.).
• Familiarity with ServiceNow integrations using REST, SOAP, or MID Server.
• Excellent troubleshooting and problem-solving skills.
• Strong attention to detail and ability to work independently.
• Good communication and interpersonal skills.
• Experience with Agile methodologies is a plus.

Primary Purpose

The Consultant is responsible to execute on Robotic Process Automation (RPA) by designing RPA process map, developing and testing of RPA automation, ensuring quality of RPA scripts and maintenance of RPA scripts. He/she will be regarded as the subject matter expert in the area of process automation to assist customers to achieve greater efficiency in their daily operations.

Key Responsibilities

• Work with business stakeholders to review and assess their manual processes and to identify opportunities for automation;
• Design, configure and develop automated solutions as per project requirements;
• Work collaboratively with business stakeholders during UAT to troubleshoot any bugs;
• Perform code and design review to existing automated solutions and provide ideas to improve scripting or configuration;
• Provide technical training to team members when required;
• Comply with coding standards and best practices to ensure solutions are scalable and secure;
• Ensure documentation requirements are fulfilled and well-maintained;
• Provide maintenance and support services;
• Software development services including any non-standard interfaces that require customisation

Qualifications

• At least 4+ years’ experience with Robotic Process Automation (RPA) technologies (specifically in UiPath). The resource shall be competent in a) process and workflow design and implementation, b) designing of operating model, and c) automation program management.
• At least 2+ years’ experience with Microsoft Power Platform suite (Power Apps, Power Automate, Power BI and Power Virtual Agent). The resource shall be competent in a) process and workflow design and implementation, b) designing of operating model, and c) automation program management.
• Working Experience with C# or VB.Net
• REST & SOAP API
• Certified UiPath Designer or Architect
• Excellent oral/written communication, planning, project management, networking and influencing skills.

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance. 
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and  downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

This role will be required to support wide range of business operations activities to deliver the Transformation office’s goals and commitments. He/She needs to have a good understanding of the end to end business and delivery life-cycle and will be required to collaborate across business units and functional teams to execute operational activities and oversees the P&L of projects to ensure that delivery in accordance with contractual agreements. He/She will also support the business and report analysis requirement, as well as drive process improvements, automation and enhancements to improve performance & efficiency that is critical in our business growth & work productivity.

Responsibilities:

• Supports business operations & project management for assigned areas and workstreams.
• Supports P&L forecasting, revenue & margin management for selected complex projects.
• Engage & drive cross functional units discussion and vendor management to support business and delivery activities and collaborates with functional team to drive resolution of operational issues.
• Supports P&L forecasting for the business units by processing, collecting, & consolidating data from different stakeholders.
• Create and maintain regular reports, dashboards, and archival of documentations
• Design and Implement new or specified changes to processes and drive automation to improve productivity
• Drives continuous process, data refinement & improvement by performing analysis to trends & issues, develop insights & recommendations,
• Develop and enhance business measurement & metrics, and track effectiveness of changes

Requirements:

• Good understanding of business and sales processing tools, systems and practices
• Good management & administrative skills, proofreading and information management
• Good analytical, statistics and problem-solving skills.
• Good written and verbal communication skills
• Proficient with standard word processing, spreadsheet, and presentation software applications
• Strong written and verbal communication skills
• Proficient in English and local language.
• Fast learner, agile and adaptive to manage different workloads
• Ability to effectively communicate issues and negotiate resolution with stakeholders

This is a client facing / delivery role, working on cloud operations in the delivery team. You will execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.

The ideal candidate will have experience in delivery roles and success in implementation discussions, hands-on experience with good client handling skills and good team player within the team. The candidate should also be able to provide solutions and technical expertise to fellow team members and in client accounts.

Responsibilities

• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure

• Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

• Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

• Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

• Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

• Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

• Ability to manage issues with proper resolution/documentation and SLAs is required for this role

The Service Delivery Director shall be the single point of contact for the services to be delivered under this Contract and be present at all management meetings. If he is not available, he shall be duly represented by a person of higher authority, who shall have good knowledge of the services to be delivered, status and issues under this contract.

The Service Delivery Director is required to manage a large team of over 100 resources and have strong technical background to manage the complex environment.
 

Project Delivery
•    Review the project lifecycle (initiation, plan, execution, completion)
•    Review project schedules, quality plans, budgets, and communication and risk management plans
•    Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
•    Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
•    Oversee the implementation of the project with regard to schedules, budget, manpower and quality
•    Resolve project overrun issues with Senior Management
•    Monitor and report on project management progress
•    Manage resources in terms of mobilizing resources during different periods of time from team to team to maximize productivity or minimize wastage

Customer/Vendor Management
•    Manage contracts and subcontractors
•    Effectively engaged stakeholders in project decisions and execution
•    Build long-term customer relationships by anticipating and exceeding customer’s expectation
•    Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development
•    Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
•    Be involved in pre-sale activities

Team Management
•    Provide leadership to the project team to ensure that proposals/ enhancements are fully analyzed and evaluated for benefits and costs
•    Provide the project team with accurate information about business needs and priorities as well as details about business systems
•    Participate in leadership activities and providing performance feedback and developmental coaching
•    Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management
 

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Senior/Product Engineer, Cybersecurity to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

• Conduct rigorous assessments and tests on new products and technologies, analysing their effectiveness, reliability, and potential integration with existing solutions.
• Co-innovate with our industry partners and clients to implement cutting-edge technologies.
• Stay ahead of the curve through actively researching and tracking the latest trends in cybersecurity technologies, tools, and threats.
• Participate in incubating and developing next-generation cybersecurity solutions, collaborating with cybersecurity specialists, engineers, and researchers.

A little about you

• BSc/MSc degree in Computer Science, Computer Engineering, Information Technology, or equivalent.
• At least 5-8 years of product-centric experience in cybersecurity, in particular evaluation, testing and deployment of emerging technologies related to data security, AI security, threat detection and incident response.
• Proficient in scripting languages and security testing using relevant tools.
• Fast learner and comfortable with exploring untested technologies and embracing the uncharted territory.
• Strong analytical and problem-solving skills, with a passion for translating complex technical concepts into clear and actionable insights.
• Excellent communication and collaboration skills, able to work effectively within diverse teams and communicate effectively with technical and non-technical audiences.
• Professional Certifications in IT Security such as CISSP, CISM, CISA, GIAC or equivalent will be an advantage.

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

We’re searching for a ServiceNow Developer to be part of our diverse team of talent here at NCS!  

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you! 

What we seek to accomplish together: 

• To administer and manage ServiceNow ITSM tool for customer projects. 
• Understand Operation business needs and translate into technical requirement 
• To manage and handle ServiceNow ITSM tool for customer project. 
• To apply ServiceNow software patches. 
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades. 
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM). 

What we seek to accomplish together:

• To administer and manage ServiceNow ITSM tool for customer projects.
• Understand Operation business needs and translate into technical requirement.
• To manage and handle ServiceNow ITSM tool for customer project.
• To apply ServiceNow software patches.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades.
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 countries, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a ServiceNow Applications Developer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

For supporting of ServiceNow Application Development.

• Understand Operation business needs and translate into technical requirement
• Advise on tools technology adoption based on business & technical consideration. Propose integration strategies for the various technology components to achieve a holistic solution.
• To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
• To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
• To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
• Lead in POC/POV, product evaluation and tech refresh activities

A little about you:

• · Good People management skill;
• · Good analytical and problem solving skills
• · Possess initiative with positive working attitudes and customer services oriented;
• · Independent and goal-oriented;
• · Strong teamwork, communication and interpersonal skills;
• · Good written and spoken English;
• · Willing to work after office hours;

What you might also need to have

• Minimum 6-8 years’ experience in IT;
• Minimum 5 years’ experience with implementation and support of ServiceNow modules.
• Must have ServiceNow System Administrator certification, Application developer plus at least two additional ServiceNow implementation certifications
• Five (5) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products
• Three (3) or more years of experience with ServiceNow scoped applications and all scripting module experience including client scripts, business rules, workflow, flow designer, script includes, UI actions, UI macros, UI pages etc. custom application development
• Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML)
• Experience with two or more of the following ServiceNow suites: ITSM, CSM, HRSD, ITAM, ITOM, ITBM, GRC, Sec-Ops, App Engine.
• Advanced experience with scripting languages such as JavaScript, Python, etc.
• Knowledge and experience integrating ServiceNow using platform APIs and integration tools

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.
We handle all profiles with the highest level of confidentiality.

Project / Service Delivery

• Review the project lifecycle (initiation, plan, execution, completion)
• Review project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and subsequent disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues with Senior Management
• Monitor and report on project management progress
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage

Customer/Vendor Management

• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer’s expectation
• Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Provide leadership to the project team to ensure that proposals/ enhancements are fully analysed and evaluated for benefits and cost
• Provide the project team with accurate information about business needs and priorities as well as details about business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, conduct team building, providing leadership, coaching, and performance management

The ideal candidate should possess:

• Degree in Information Systems, Computer Science or equivalent
• Typically 12 years IT project management experience
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Able to travel as required

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

As an Asset Administrator, the broad area of your job responsibilities will cover the following:

Job Description

• Ensure staff onboarding and off-boarding comply with the established procedure.
• Assist to generation the monthly report to all track and report product status.
• Ensure various document owner comply with the document control procedure.
• Tracking the status of orders
• Provide monthly report of customer entitlements and usage.
• Monitor and track the performance of suppliers and contracts.
• Handling of Project Purchases
• Raising purchase request, track till closure
• Communicate with both internal and external customer via voice or email.
• Understand Customer's contractual Service Level Agreements and ensure they are met.

Job Requirements

• Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
• Computer literacy in MS Office
• Proficiency in Technology will be added advantage.
• Independent, resourceful, result-oriented individuals with a "can-do" attitude

About NCS Group

We want to create the extraordinary, and to impact millions of people everyday.

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. We want to invest in you!

Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together. We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.

We’re here to make the extraordinary happen.

All profiles are handled with highest level of confidentiality.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

We’re searching for a IT Service Desk Support  to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together: 

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
• Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are seeking a skilled IT Operations Manager to oversee matters pertaining to Corrective and Preventive Maintenance. The ideal candidate will possess strong leadership abilities, technical expertise, and excellent communication skills to effectively manage a team of IT professionals, ensure the timely resolution of issues, and maintain high client satisfaction.

Responsibilities:

• Lead and motivate a team of IT technicians and engineers responsible for Corrective Maintenance and Preventive Maintenance activities.
• Provide guidance, mentorship, and performance feedback to team members to ensure optimal performance and skill development.
• Oversee the troubleshooting and resolution of IT infrastructure issues, including hardware, software, and network problems, ensuring minimal disruption to business operations.
• Interface with Service Managers on all Ops matters.
• Helping the Ops Director to oversee a team of Ops Leads/Engineers on system related escalation and matters pertaining to Corrective and Preventive Maintenance.
• Rooster rotation and interface with Service Managers on escalation
• Coordinate with internal teams and external vendors to escalate and resolve complex technical issues.
• Establish and maintain preventive maintenance schedules for IT systems and equipment to minimize downtime and optimize performance.
• Implement proactive measures to identify and address potential issues before they escalate into significant problems.
• Regularly assess the effectiveness of preventive maintenance strategies and make adjustments as necessary.
• Serve as the primary point of contact for client escalations related to IT operations, ensuring timely response and resolution of issues.
• Communicate effectively with clients to understand their concerns, provide updates on the status of escalations, and manage expectations.
• Drive continuous improvement initiatives to enhance the efficiency, reliability, and performance of IT operations.
• Identify opportunities for process optimization, automation, and cost reduction to achieve operational excellence.
• Assist the Ops Director to ensure engineers are up to the job skill (certification and training)
• Laise with Sales Specialist on deals, and downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment and Technical compliance with the Presales
• Stay updated on industry best practices, emerging technologies, and trends to inform decision-making and drive innovation.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Proven experience (min 10 years) in IT operations management. Experience focus on corrective and preventive maintenance is a plus.
• Strong leadership skills with the ability to effectively manage and inspire a diverse team of IT professionals.
• In-depth knowledge of IT infrastructure, including hardware, software, networks, and security principles.
• Experience in incident management, problem resolution, and client relationship management.
• Excellent communication skills, both verbal and written, with the ability to interact confidently with clients and stakeholders at all levels.
• Analytical mindset with a focus on data-driven decision-making and continuous improvement.
• Relevant certifications (e.g., ITIL, PMP) are a plus.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.

We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Cloud Engineer to be part of our diverse team of talents here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

· Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure.

· Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

· Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

· Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

· Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

· Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

· Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

· Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

· Ability to manage issues with proper resolution/documentation and SLAs is required for this role.

A little bit about you:

· Professional Experience - 5+ years of success in operational/administration and deployment/migration projects in Cloud Environment

· Ability to solve customer problems through cloud technologies

· Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

· Strong technical experience with cloud infrastructures, migrations, and technology management preferred

· Azure Administrator (or above) or any Azure speciality certification is required

· Preferred Specialisation in Cloud e.g. DevOps Certified Specialty, Database Specialty etc

· Subject matter expertise in one or more of the following:

· Expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, Terraform, Ansible, ARM Templates, Networking, OSS) would be advantageous

· Competitive Landscape. Knowledge of Containerisation technologies e.g. EKS/AKS/GKE/K8s/Openshift/Tanzu with CKA certification would be advantageous

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.