Total 13 job vacancies by Dcs Card Centre Pte. Ltd.

Roles and Responsibilities:

· Manage a team of 10, reporting to the CEO and CHRO.

· Develop and implement HR strategies, policies, and initiatives that support overall business objectives.

· Responsible for the full spectrum of human resource, administrative, and building facility functions of the organization and group.

· Lead and implement corporate projects in line with business strategies.

· Work closely with business leaders on organizational change management, employee issues, and sustainability.

· Address complex employee relations issues, ensuring fair and consistent solutions.

· Ensure company policies and procedures are adhered to and kept up to date.

Requirements:

· Minimum a bachelor’s degree in human resource management, Business Studies/Administration/Management, or equivalent.

· Minimum 10 years of HR/Admin managerial experience with business partnering and change management skills/experience.

· Strategic HR competencies required include Talent Management, Leadership Development, Time Management, Succession Planning, and Coaching.

· Familiarity with Singapore employment laws, regulations, and best practices, with a commitment to maintaining compliance and confidentiality.

· Previous experience in a high-growth, world-class startup environment.

Key Responsibilities:

• First Line of Defense (1LoD), reporting to Chief Technology Officer (CTO) and working with IT team leads to identify and manage the security risks exposed to the organization.
• Review and evaluate new security technologies and practices to protect the organisation in minimizing information security risks and cyber-attacks.
• Implement a systematic and structured Information Security Management System (ISMS) process for identification and management of information security risks.
• Review, maintain, and disseminate security policies in line with risk appetite, security strategy, relevant laws (MAS TRM, MAS BCM, ABS Cloud Computing, PCI-DSS version 4, NIST Cybersecurity Framework, PDPA) and security standards (CIS), and best practices.
• Implement, monitor and periodic review security controls in accordance with the organisation's security policy and business drivers.
• Be the SPOC (single point of contact) for management of internal, external and regulatory audits, and security testing program (VAPT, Source Code Review, API security assessment, etc.) to validate compliance with security policies.
• Monitor emerging new threats and adjust IT risk management plans and security controls as necessary.
• Assess the security posture of third parties (vendor) / conduct due diligence checks.
• Assess and communicate information security risks and issues to stakeholders. Identify opportunities for continuous improvement.
• Custodian of the Information security awareness initiative and provision of training (policies, procedures, communication) to all staff (and vendors where appropriate) on a periodic basis.
• Liaise with business, project leaders and stakeholders (e.g. Risk & Compliance) as required to provide security guidance/advisory and inputs.
• Lead, manage and resolve IT security incidents and escalations timely.
• Lead enterprise business continuity planning (BCP) and IT Disaster Recovery (DR) coordination
• Take on other tasks where reasonably assigned by IT senior management.

Key Requirements:

• Minimally 5 years of experience in Information Security role, with 2 years in a Information Security leadership role
• Background in Digital systems or IT desirable
• Ability to take initiative, make and evaluate decisions and deliver timely
• Independent, resourceful and a team-player, with good analytical skills
• Experience in IT/cybersecurity incident investigation and reporting
• Experience with solution's and implementation of security tools such as Endpoint Detection & Response (EDR), SIEM, Data Leakage Prevention
• Preferably knowledgeable of Ethical Hacking (Pentesting), Intrusion Prevention, Incident Response, Forensics, MITRE Framework and Vulnerability Assessment
• Preferably experience in design and implementation of a secure infrastructure on major Cloud platform providers; have knowledge of cloud security best practices and industry security requirements
• Knowledge of PCI-DSS
• Professional certification (e.g. CISSP/CISM, CEH, GIAC Security Essentials (GSEC), CompTIA Security+) is a plus Qualification
• Educational level should be minimally Diploma

Job Responsibilities

• Keep abreast of regulatory developments (including MAS) and provide timely dissemination of regulatory updates to ensure business units and relevant departments are aware of latest updates
• Manages DNC and DNM list, and other activities in accordance with Personal Data Protection Act 2012 requirement.
• Supports card compliance and security including operational matters with business (i.e., DCI, VISA, MASTERCARD, UPI)
• Provide timely and accurate regulatory advisory to the relevant stakeholders to ensure that the company complies with applicable regulations
• Continuous review and maintenance of the regulatory obligation register and controls to address new regulatory requirements.
• Supporting AML investigations in accordance with the established processes for internal and regulatory purposes
• Liaise with auditors on information requests and draft responses for observations if any
• Conduct CDD onboarding documentation checks and escalate complex cases.
• Assist in preparing for and responding to routine reviews/audits and maintain compliance review files to include follow-up of all items required by regulators for audit purposes
• Ad-hoc projects as assigned from time to time

Job Requirement

• Minimum 5 years of relevant experience in regulatory and compliance roles in Fintech or Banking space
• Bachelor's degree in accounting, Audit, Finance, Legal or equivalent work experience.
• Knowledge of Payment, Card Issuance and/or Fintech, prior experience in regulatory reporting and data analytics is preferred.
• Have critical thinking, able to work proactively and independently in a dynamic regulatory working environment.
• Good time management skill, ability to work with deadlines.
• Fluent verbal and written communication
• Strong team player with interpersonal, analytical skills and attention to details.

Key Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis to provide insights into the company's performance, including but not limited to revenue trends, cost analysis, profitability, and financial projections
• Forecasting and Budgeting: Collaborate with key stakeholders to develop and maintain accurate financial forecasts and budgets, identifying areas for optimization and efficiency improvement
• Financial Reporting: Prepare comprehensive financial reports on a regular basis for internal stakeholders and external parties, ensuring compliance with regulatory requirements and adherence to accounting standards
• Variance Analysis: Analyse variances between actual and budgeted financial performance, investigating underlying causes and providing actionable recommendations to management
• Strategic Support: Partner with cross-functional teams to provide financial insights and support strategic initiatives, such as product launches, market expansions, and investment opportunities
• Risk Management: Assess financial risks and opportunities, develop risk mitigation strategies, and monitor key financial metrics to safeguard the company's financial health
• Process Improvement: Identify opportunities to streamline financial processes, enhance efficiency, and implement best practices to drive continuous improvement in financial operations
• Ad-hoc Projects: Undertake special projects and ad-hoc analysis as assigned by the Finance Director, contributing to the achievement of departmental and organizational objectives

Requirements:

• Bachelor's degree in Finance, Accounting, Economics, or related field. Advanced degree or professional certification (e.g., CFA, CPA) is a plus
• Proven experience of minimally 5 years as a Financial Analyst or similar role in the fintech industry or related field
• Strong proficiency in financial modelling, forecasting, and analysis
• Excellent analytical skills with the ability to interpret complex financial data
• Exceptional communication and presentation skills, with the ability to convey financial information effectively to diverse audiences
• Strategic mindset with a keen eye for detail and a proactive approach to problem-solving
• Ability to thrive in a fast-paced, dynamic environment and prioritize tasks effectively
• Collaborative team player with a strong sense of accountability and integrity

Responsibilities:

• To review, implement enhancements, testing and monitor the new application processes of the In-house application processing system
• Conduct credit evaluation and approval of new personal credit card and corporate credit card applications adherence to the Company’s credit policies, risk acceptance criteria, and regulatory requirements
• Liaise and work with other business units to ensure a seamless process flow for credit applications
• To assist in analyzing existing members credit risks
• Assist to provide feedback on credit policies and processes that are affected by changes in the business environment
• To assist in project study and implementation
• Provide general and administrative support to the Credit Dept

Requirements:

• Minimum Diploma Holders or equivalent in banking/finance and/or accounting and/or business administration
• Able to read and analyze financial statements
• Possess strong analytical and communication skills
• Demonstrate excellent verbal and written communication abilities
• Proficient in MS Office applications such as Word, Excel, and PowerPoint
• Minimum 1 year relevant experience
• Dynamic team player with good interpersonal skills
• Meticulous and responsible
• Able to work under pressure

Responsibilities

• Collaborate in the ideation, development, and launch of products to improve user engagement and experience across various platforms
• Assist in managing the product life cycle, from user need identification and planning to the creation of valuable and feasible products
• Contribute to annual planning activities and strategic theme development
• Participate in quarterly planning and assist in developing product strategies
• Develop and execute quarterly product roadmaps, aligning with business objectives and customer experience goals
• Assist in market and competitor analysis to ensure product competitiveness and market fit
• Understand customer needs to identify product gaps and generate innovative ideas for market expansion and user experience enhancement
• Engage with users through various channels to gather feedback and insights for product improvement

Requirements

• Minimum 1+ years of experience in app product management
• Multilingual proficiency in English & Chinese (verbal & written)
• Good understanding of app & web design and usability standards
• Familiarity with the Singapore online/mobile financial product comparison market
• Experience with agile and scrum methodologies
• Knowledge of product development tools like Jira and Confluence
• Experience with Card Scheme Issuance and Fintech Customer Mobile Apps is beneficial
• SQL knowledge and experience with data visualization tools is a plus
• Proficient in product planning, customer discovery, and product development processes
• Strong analytical, project management, and organizational skills
• Effective influencing skills
• Self-driven, creative, and able to innovate in a fast-paced environment
• Keen interest in data analysis, user testing, and building customer-centric experiences
• Excellent communication skills, both verbal and written

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)

Key Responsibilities:

Technology Strategy and Vision:

• Develop and articulate a comprehensive technology strategy aligned with the overall business objectives and goals.
• Drive innovation by staying abreast of industry trends, emerging technologies, and competitive landscape.
• Collaborate with executive leadership to ensure technology initiatives are aligned with the company's strategic direction.

Team Leadership:

• Lead and manage a high-performing technology team, fostering a culture of innovation, collaboration, and continuous improvement.
• Recruit, develop, and retain top technology talent, ensuring the team's skillset aligns with the company's needs.
• Provide mentorship and guidance to the technology team, fostering a culture of learning and professional development.

Product Development:

• Oversee the development and implementation of technology solutions that meet business requirements and regulatory standards.
• Collaborate with product management, engineering, and design teams to ensure seamless integration of technology into product offerings.
• Drive the development of scalable and secure financial platforms and applications.

Infrastructure and Security:

• Manage and optimize the technology infrastructure, ensuring scalability, reliability, and cost-effectiveness.
• Implement robust cybersecurity measures to protect sensitive financial data and ensure compliance with industry regulations.
• Stay informed about cybersecurity threats and implement proactive measures to safeguard the company's technology assets.

Regulatory Compliance:

• Stay updated on relevant financial regulations and ensure technology solutions comply with applicable laws and standards.
• Collaborate with legal and compliance teams to address regulatory requirements and navigate the complex regulatory landscape.

Risk Management:

• Identify and assess technology-related risks, implementing mitigation strategies to ensure the stability and security of financial systems.
• Develop and maintain disaster recovery and business continuity plans to minimize disruptions in technology services.

Key requirements:

• Proven experience as a technology leader in the FinTech industry.
• In-depth knowledge of financial systems, regulations, and compliance requirements.
• Strong strategic thinking and problem-solving skills.
• Excellent leadership and team management abilities.
• Demonstrated experience in driving innovation and leading technology transformations.
• Strong understanding of cybersecurity, risk management, and recovery management.
• Excellent communication and interpersonal skills.
• Minimally Bachelor's or advanced degree

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours: 12hour shift (4-3-3-4 work schedule)

Job Description

• Develop and execute non-sales channel customer acquisition strategies/ plans for DCS products and services to grow the respective targeted customer segments/ bases.
• Develop and execute strategies/ plans to grow insurance revenue by exploring additional insurance product partnership.
• Implement frictionless onboarding application for DCS products and services based on the advancement of technology and digitalization, ie virtual card issuance, instant/ same-day application status, digital/ e-signature, leveraging on S’pore - MyInfo, Credit Bureau etc
• Plan and execute monthly lead extraction for insurance partners
• Success in this role requires an understanding of finance product (credit card) and basic understanding of insurance products. Additionally, strong interpersonal and communication skills, as well as the ability to work collaboratively with partners, are essential to achieve the desired outcome.

Job Requirement

• Education: Minimum of diploma or above.
• Industry Experience: Relevant retail banking experience (specifically for credit card).
• Competencies: Exceptional interpersonal and communication skills. Effective networking and relationship-building. Good problem-solving and objection handling skills. Meticulous and self motivated.
• Confidentiality: A strict commitment to maintaining the confidentiality and discretion required when handling the customer information.
• Ethics and Integrity: High ethical standards and integrity, with a commitment to acting in the best interests of the company and customer at all time.

Key Responsibilities:

1. Product Development

• Conduct market research and analysis to identify customer needs, trends, and opportunities for new products or improvements to existing ones.
• To manage the product development lifecycle, from ideation and concept validation to product launch and post-launch evaluation which includes products P&L with a focus on product feature design, loyalty program development and enhancement opportunities.
• Collaborate with cross-functional teams (Merchant Acquiring, Risk, Finance, Operational, Technology) and lead the design and development of differentiated value propositions or operational processes for new and existing commercial products to win in the target market segment.
• Develop value added marketing contents for various communications assets including product marketing materials to drive cardmember engagements.
• Develop a thorough understanding of our customer portfolio and identify new dynamic targeting capabilities to grow spend. This includes creating segmentation, cost/benefit analysis, developing business cases to assist in campaign development.

2. Business Development:

• Identify potential partnerships, distribution channels, and collaborations to expand the Commercial Card's market reach and drive revenue growth. Develop and implement acquisition strategies (opportunity sizing, identifying effective lead generation sources, outbound and inbound campaign development, enhancing partnership channels) to drive activation and sales volume growth.
• Maintain current knowledge of all cards products and services offered, including commercial business cards use and travel management solutions.
• Engage with prospects or customers to understand their business needs, identify and sell-in relevant opportunities for DCS suite of working capital card solution to address their need.
• Build and maintain strong relationships with existing and potential clients, partners, and stakeholders to promote business opportunities and enhance customer satisfaction.
• Lead negotiations for deals, contracts, and agreements that align with the company's objectives and financial targets.
• Conduct competitive analysis to identify market trends, benchmark the company against competitors, and propose strategies for gaining a competitive edge.

3. Financial Analysis and Reporting

• Monitor and analyze key performance indicators (KPIs) to assess the success of Commercial Card products and business development initiatives.
• Prepare regular reports and presentations for senior management, outlining progress, challenges, and opportunities in product and business development efforts.
• Develop and manage budgets related to product development and business expansion activities

Qualifications:

• The candidate should possess at least 5-6 years of relevant Product development experiences, with the knowledge in Commercial Card Issuing and Acquiring businesses.
• Highly motivated, strategic thinker and has the ability to work closely with key business partners to deliver new initiatives to success
• Ability to work and collaborate in a complex environment, with a diverse group of internal stakeholders and with external partners.
• Good understanding of the card payment business or the network partner model, will be an added advantage.
• Strong financial analysis and insight discovery experience with an action-oriented outlook.
• Project and process management experience, with a high comfort level for technical complexity with attention to details and ability to multi-task
• Strong analytical skills with a creative flair
• Strong leadership and interpersonal skills
• Ability to take ownership and drive results in areas outside of direct control
• A strong team player who is flexible and maintains a positive attitude during changing work priorities.
• Strong communication skills (written & oral) with ability to articulate effectively at multiple levels. Proficency in Mandarin is essential in order to manage chinese-speaking clients.

Job Description:

· In-charge of regional sales by Analysis, develop and implement sales strategies alignment with business objectives to achieve revenue and growth goals

· Build strong relationships with stakeholders to develop and expand new business opportunities

· Setting up business plans and formulating budgets, forecast and performance reports.

· Build, mentor, and inspire a high-performing sales team to excel and to meet sales target

· Any adhoc duties assigned by the Management

Requirement:

• Minium Bachelor’s degree in any fields
• At least 10 years of demonstrable working experience
• Strong sales background with proven revenue track records
• Possess good network and strong knowledge of the regional markets will be advantageous
• Good business acumen with excellent sales and negotiation skills
• Strong leadership and team-building skills, with the ability to motivate and guide
• Excellent written, oral, presentation and facilitation skills
• Executive presence, able to quickly establish personal credibility and demonstrate expertise
• Strong proven analytical, conceptual and strategic skills; able to foresee the market potential and develop strategies to grow the business
• Highly motivated, persistent and results driven attitude individuals

Job Description:

• In-charge of regional sales by Analysis, develop and implement sales strategies alignment with business objectives to achieve revenue and growth goals
• Build strong relationships with stakeholders to develop and expand new business opportunities
• Setting up business plans and formulating budgets, forecast and performance reports.
• Build, mentor, and inspire a high-performing sales team to excel and to meet sales target
• Any adhoc duties assigned by the Management

Criteria:

• Minium Bachelor’s degree in any fields
• At least 10 years of demonstrable working experience
• Strong sales background with proven revenue track records
• Possess good network and strong knowledge of the regional markets will be advantageous
• Good business acumen with excellent sales and negotiation skills
• Strong leadership and team-building skills, with the ability to motivate and guide
• Excellent written, oral, presentation and facilitation skills
• Executive presence, able to quickly establish personal credibility and demonstrate expertise
• Strong proven analytical, conceptual and strategic skills; able to foresee the market potential and develop strategies to grow the business
• Highly motivated, persistent and results driven attitude individuals