Total 1,990 job vacancies by AccorHotel

In this role you will:

Under the supervision of the Executive Chef and senior chefs:

• To prepare and present menu items showing variety and flair, within the cost margins specified by the hotel
• Ensure strict stock rotation and minimum wastage.  Have stock control procedures implemented and maintained
• The preparation of mis en place as required
• Check that all cooked and pre-cooked foods are properly stored.
• Liaise with the restaurant team regarding the availability of menu items, additions to the menu and any relevant changes
• To keep all working areas clean and tidy.  Ensure all equipment is maintained, serviced and cleaned.  Report any problems to the Executive Chef.
• Ensuring Work, Health and Safety procedures are observed to ensure your team’s and guests safety
• To ensure our Heartiest Culture is at the forefront of our actions 

The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department. This is a part time role that will require early morning starts and weekend work.

Duties

• Check cleaned rooms to ensure they meet hotel standard
• Train and motivate team members on a daily basis
• Ensure room cleaning productivity is monitored and maintained
• Room allocations for all staff on a daily basis
• Assist with lost property requests from guests
• Handle & resolve guest complaints
• Liaise with other hotel departments to ensure all guest requests are met

• Assist the Financial Controller with systems administration, account reconciliation, budget preparations, inventories, monthly closings and full P & L responsibility.

  •Maintains accounting databases by entering data into the accounting program.

  •Assist with analysing financial statements on a monthly basis and report any variances to the concerned department heads.

  •Assist in managing revenues received and dispersed including accounts receivable, accounts payable, payroll, audit, General Ledger reporting.

  •Cash handling functions for the hotel and reconcile all cash dropped at the front desk & restaurant.

• Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors.
• Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
• Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
• Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Our Housekeeping department is the heart of our hotel's operations, and our Room Attendants are responsible for the immaculate upkeep and cleanliness of all the suites and rooms in the hotel. Each reports directly to our Executive Housekeeper, your primary responsibilities will focus on: 

• Cleaning guest rooms, storage areas, and corridors to high standard.
• Maintaining appropriate stock levels of linen, minibar, and hotel room consumables. 
• Report any lost property following correct procedures.

Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.

Ensure to be familiar with all dishes on the menu.

In the absence of the Food & Beverage Team Leader ensure to take guest orders, advice guests on specials menu options.

Are you a night owl with a passion for hospitality? Do you thrive in tasks that demand a meticulous and methodical approach? If so, we have the perfect opportunity for you!

We are currently seeking a dedicated and detail-oriented Night Auditor to join Sofitel Gold Coast Broadbeach. In this full-time role, you will be responsible for completing overnight audit duties while also providing friendly and professional service to our valued guests.

Your Opportunity:

• Conducting overnight audit procedures with precision and accuracy.
• Maintaining guest accounts, posting charges, reconciling payments and generating daily reports, while working closely with the Night Manager.
• Providing exceptional customer service as you check-in/check-out guests and assist with general enquiries at the Front Desk.
• Responding promptly to guest inquiries and requests with professionalism and efficiency.
• Assisting with administrative tasks to support smooth operations.

We are looking for a ‘guest obsessed’ passionate F&B / Bar Attendant who thinks outside the box and wants to opportunity to make our F&B outlets the heart & soul of our hotel.

In this role you will:

• Be the ‘face’ of our Bar – welcome guests, look after our VIPs and clients
• Be an active promoter of Beccaria Bar and assist in implementing ways to drive revenue within our food and beverage outlets
• Run breakfast service, and conferencing and events as required
• Bring flair, passion and charisma each and every day
• Be given the opportunity to have your say and bring new ideas to the team
• Maintain standards of hygiene for food handling and presentation
• Promote a safe workplace by recognising hazards and promoting general WHS practices.

• Helps provide smooth running services and a high standard of production by managing his/her section,
• Works autonomously to produce dishes in compliance with cooking instructions,
• Supervises the commis chefs' work,
• Is responsible for the organisation, coordination and service for one area of the kitchen,
• Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the hotel and brand,
• Ensures that dishes are well presented, of a high standard and at the right temperature,
• Delivers dishes in good time to suit guests' wishes,
• Depending on the hotel, may be asked to receive deliveries, check and store merchandise,
• Organises his/her work and timing to suit fluctuations in guest numbers, special events and particular guests,

Provide excellent customer service and guest engagement as well as friendly and efficient food and beverage service to our most loyal and VIP guests. We are currently seeking a Guest Experience Agent to join our Club Millesime team who is willing to maximise the guest experience and portray the Sofitel brand standards.

What you will be doing:

• Ensuring the seamless experience of our most loyal and VIP guests
• Ensure all guests are greeted in a timely fashion and are made to feel welcome, following welcome procedures
• Check guests in and out of the hotel using our current operating system
• Book rooms for Club guests and assist with any reservation needs
• Ensure premium service is given throughout all periods of the day including breakfast, lunch, high tea, functions (when necessary) and pre-dinner drinks & canapés
• Maintain hygienic food service techniques during service
• Take responsibility over the lounge when on shift. 

Does this sound like you?   

• Front Office Management experience with proven success
• A positive, solutions-based focus with strong strategic thinking and the ability to forward plan successfully
• Experience in coaching and developing a team with a passion for performance and development 
• Excellent time management skills 
• A desire to grow your skills and progress your managerial experience
• The ability to work flexibility including weekends
• Previous experience with a PMS - Opera will be highly regarded

Assistant Spa Manager

As an Assistant Spa Manager at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Assistant Spa Manager will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Chef de Partie (All-Day-Dining Japanese Section)

Ready for a sizzling career move? We are looking for a Chef de Partie to be in chrage for our Japanese section in our buffet restaurant, Spectrum. You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Actively share ideas, opinions and suggestions to improve the environment and menus.
• Ensure the consistency in the preparation of all food items for buffet menus according to property recipes and standards.
• Monitor the quality of food prepared and portion served throughout the shift.
• Monitor stock movement and be responsible for ordering on your section.
• Communicate effectively with the rest of the team and thrive for guest feedback.
• Follow safety and sanitation policies when handling food & beverage.
• Follow kitchen policies and service standards.
• Keeping the stations clean helps to reduce the chance of food contamination spreading and customers complaining of food poisoning and maintain health and safety in the kitchen.

Lobby Ambassador

You are the beginning of an exceptional guest experience. As a Lobby Ambassador, you will make our guests Feel Welcome from the moment they arrive. Japanese-speaking ability is a plus point!

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Consistently offer a professional and friendly greeting, and provide engaging service.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.

Japanese-speaking Sales Manager

Selling a memorable experience in an authentic location is the essence of a Sales Manager role at Fairmont Jakarta. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your Japanese market clients will always stay with Fairmont.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Develop and execute sales strategies to maximize revenue and achieve sales targets, focusing on Japanese clientele.
• Identify and pursue new business opportunities within the Japanese market segment.
• Build and maintain a robust sales pipeline through networking, cold calling, and client referrals.
• Prepare and present sales proposals, negotiate contracts, and close deals with Japanese corporate clients, travel agencies, and tour operators.
• Monitor market trends, competitor activities, and customer feedback to adjust sales strategies accordingly.
• Cultivate strong relationships with existing Japanese clients to ensure satisfaction and loyalty.
• Act as a primary point of contact for Japanese clients, addressing their inquiries, concerns, and special requests promptly and effectively.
• Collaborate with other departments such as guest services, catering, and event management to deliver personalized experiences that meet the needs of Japanese guests.
• Attend industry events, trade shows, and networking functions to enhance brand visibility and expand the hotel's Japanese client base.
• Serve as a cultural liaison between the hotel and Japanese clients, demonstrating an understanding of Japanese business customs, etiquette, and preferences.
• Customize sales pitches, marketing materials, and promotional activities to resonate with Japanese cultural sensitivities and values.
• Collaborate with the marketing team to develop targeted campaigns and promotions aimed at attracting Japanese visitors.
• Prepare regular reports on sales performance, market trends, and client feedback for senior management.
• Coordinate with revenue management to optimize pricing strategies and maximize revenue from the Japanese market segment.