Clinical Responsibilities The post holder may occasionally be exposed to distressing or emotional circumstances when working in W.....
Clinical Responsibilities The post holder may occasionally be exposed to distressing or emotional circumstances when working in Ward areas, ITU, Mortuary and A&E Depts. etc. during project activity and surveys. Responsibility for patients Assist patients/clients during incidental contacts. Accessing occupied wards, operating rooms, clinical areas etc. as required to undertake duties of the post. Responsible for ensuring that all aspects of the patient environment meet the requirements of the Trust, delivering positive patient experience outcomes. Responsibility for policy and service development To determine and implement the strategic vision and direction of all estates & facilities operational services at Royal Free London Hospital, ensuring the establishment of professional standards and staff development policies. To develop and deliver site specific strategies in accordance with statutory and mandatory drivers and in line with the Royal Free London Hospital Wider Estates & Facilities strategy. Fully participate, where appropriate in the development and implementation of the Trusts approach to National Care Standards, to ensure full compliance with the Care Quality Commission (CQC) regulatory requirements. To ensure Estates & Facilities operational services meet all statutory and mandatory requirements to ensure a safe and legal service is delivered, to provide and report estates & facilities operational services information that demonstrates risk and health and safety compliance with legislation and duty of care. To develop and implement Service Specifications / Services Level Agreements (SLAs) with clinical Directorates. To assist the RFLPS estates and facilities director to develop and implement all statutory and regulatory compliance including: Fire Safety Management. Non - Clinical Health & Safety Management. Asbestos Management. Water Hygiene Management (Legionella and Pseudomonas Control Management). Building, Electrical & Mechanical Services. Medical Gases Services. Safety. Decontamination. Pressure Systems. Lifts. Critical Heating & Ventilation Systems and be involved in developing and overall Trust-wide approach. Waste management. 13 Security management. 14 Catering Services management. 15 National Cleaning Standards Responsibility for financial and physical resources To deliver on an annual basis a balanced budget, including agreed cost improvement plans. Must be able to undertake frequent intense concentration to analyse financial and qualitative positions. Will deliver on all key objectives within the Trust and any required work streams for associated partnering organisations. The candidate will work with the authority to identify opportunities for innovation, efficiencies and service improvement in delivery of EFM services across the estate in order to off-set against the price of supplier services under this SLA and to make contribution to the authority annual 2.5 - 4.0% financial efficiency and quality improvement programme; implementation of financial efficiency and quality improvement changes to be approved by HOST TRUST prior to implementation Oversee the production of relevant business plans for any service developments or cost pressures. To ensure value for money and other audit recommendations are actively entered upon and changes are made as agreed within the estates & facilities operational services. To benchmark services against other NHS and private providers to ensure value for money and optimum service delivery. To ensure that all areas of the environment impacting operational services have robust mechanisms for monitoring performance against national / local targets and highlight and support any shortfalls. The post holder will be responsible for the Royal Free London Hospital Hard & Soft FM budgets. Ensure effective site-specific operation of material stores systems, that they meet ongoing requirements, standardised products where appropriate and compliance with the Trusts Standing Financial Instructions. Responsibility for leading and managing To act as a deputy to the director of estates and facilities. To promote Royal Free London Hospital HOST TRUST values and a strong service culture across estates and facilities services and develop an environment of trust, confidence and partnership. Ensures that the Hard & Soft FM service level agreement is executed effectively and provides operational leadership for the service at Royal Free London Hospital. To take the lead for key corporate activities i.e., chair relevant committees and act as a single point of contact between the Royal Free London Hospital and RFL Property Services. To act as a single point of contact between the Trust/Group senior management team at the Royal Free London Hospital on all aspects of estates, facilities, property and capital operational services. To support the directors to ensure a unified environment operational service delivery that is continuously improving. To support the directors to provide professional leadership and support to staff within the directorate. To ensure that there are strategic and operational business plans in place for all services responsible for and capture the plans as part of the annual business planning cycle. To provide environment operational services input in support of both Clinical Commissioning Groups (CCGs) and other NHS Trusts providing services on Trust Sites on the basis of service agreements. To support the directors to ensure annual objectives are agreed with all staff within environmental operational services. To ensure estates & facilities operational services are continuously reviewed and developed to contribute positively to the overall performance of the Trust. To lead, manage, motivate and develop staff and promote the achievement of high standards and openness on behalf of Royal Free London Hospital. Support constant review of workforce planning and ensure that this is carried out in relation to service delivery, expansion, contraction. To represent Estates & Facilities at Royal Free London Hospital at the Control of Infection Committee, Sustainable Development Group and Health and Safety Forum and other appropriate committees as directed by Royal Free London Hospital director lead. Responsibility for information resources To establish effective communication between the environmental operational services at Royal Free London Hospital with service users. To ensure that mandatory information required externally, including Estates Return Information Collection (ERIC), Fire Safety Certification and Premises Assurance Model (PAM) is provided on behalf of Royal Free London Hospital . Manage the provision of timely and robust information on environmental operational services performance and a providing performance updates on regular key performance indicators for the Royal Free London Hospital . To always ensure clear and accurate verbal and / or written communication. Regular use of Microsoft Excel, Word and Project Management databases to create spreadsheets and detailed reports on service performance. To successfully communicate and negotiate with contractors in line with Trust and statutory requirements to achieve the best possible business outcomes. To ensure verbal and written complaints are dealt with effectively and that any remedial action is undertaken in accordance with local policies and procedures. To ensure that all freedom of information requests are responded to in a timely manner and within the required period. To actively promote and raise the estates and facilities service profile within the Trust and positively raise the Trust and RFLPSs profiles externally. Responsibility for research & development To regularly oversee and manage the provision of evidence that demonstrates environmental operational services at Royal Free London Hospital are following associated Care Quality Commission (CQC) and NHS standards and guidance. To support directors to ensure that all services managed have robust business continuity plans. To take a lead role in the development and implementation of the Trusts environmental operations strategy which supports the overall organisational strategy of Royal Free London Hospital . To contribute to the development and updating of the Trust-wide environmental strategy with the RFLPS estates and facilities directors. To support the implementation and modernization of service change and improvements in estates and facilities operational services at Royal Free London Hospital .