Total 161 job vacancies by Delivery Hero

• Manage and enhance the work relationship with owners, directors, and other stakeholders of our biggest restaurant partners in the country
• Negotiate for our restaurant partners’ participation to our promotions, marketing campaigns, and other commercial projects and initiatives
• Strategize with our restaurant partners  for the continuous growth of their foodpanda orders
• Educate our restaurant partners with the best practices to maximize their sales and operations in foodpanda
• Serve as the SPOC for escalations from our restaurant partners
• Ensure that our restaurant partners are able to maintain the best customer experience for their branches in foodpanda

• Manage Project Trackers of Quick Commerce
• Assist the Sr. Head of Grocery in managing, tracking, Dmart and Shops Projects

• Data organization, filing, and encoding
• Handle lead sourcing, interviewing and recruiting internship candidates
• Assist the department with events organization
• Other ad-hoc tasks that may be assigned by the supervisor

• Market Performance via  Strategic Planning and Business Reviews: Conduct monthly, quarterly, and annual reviews of strategic plans for each market, facilitating comprehensive business reviews to drive continuous improvement.

• Driving Demand Generation for panda ads: Partner with third-party vendors to increase inbound leads, enhancing brand visibility and market penetration.

• Collaborate closely with third-party vendors to develop and execute demand generation strategies aimed at increasing inbound leads for panda ads. This partnership involves leveraging the expertise and reach of external partners to expand the company's customer base and drive revenue growth.

• Managing Relationships with Media Agencies: Cultivate relationships with media agencies across APAC

• Implement effective content and event management strategies to engage media agencies and showcase the value proposition of partnering with panda ads. This may include organizing educational workshops, hosting networking events, and curating compelling content that highlights the benefits of working together.

We are looking for a FinTech Manager (Lending) to join our growing business!

Responsibilities

• Support PH lending strategy and roadmaps that meet key business goals through in-market added-value services/features and growth partnership opportunities that improve foodpanda partner financial life.
• Cultivate and communicate a deep understanding of foodpanda partners, opportunity, and lending landscape in the Philippines
• Effectively monitor project launches and implement programs and strategies to increase uptake and drive usage
• End-to-end operational support for current lending partnerships
• Engage with stakeholders local & regional (product, business, & accounting) to help make partners’ loan experience more pleasant
• Effectively manage relationships with existing and potential bank partners
• Work closely with marketing & engagement teams for program execution and activations

Requirements

• At least 2 years experience working in a company that offers lending solutions/products with good comprehension of lending terminology
• Very strong analytical and troubleshooting skills, with background and knowledge of data management & analytics
• Very strong communication and negotiation skills. Plus factor if with previous experience in partnerships or relationship management
• Able to work independently if required, and learn quickly and adapt to different roles in a growing team
• A sense of urgency, pragmatism and a solution-oriented approach to problem-solving

We’re looking for a highly driven and motivated Business Development Executive (Restaurant Solutions) for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have direct impact, then this may be the place for you!

The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team.

This role will be based in Singapore and will report to the Sales Team Lead.

Responsibilities:

As a Business Development Executive, you will work as a member of our B2B sales team and will be responsible for the execution of our sales plan which includes:

• Introduce company’s products or services to potential customers and negotiate sales over the phone or in person
• Address customers’ questions and concerns accurately
• Maintain consistency in quality of calls and service standards
• Commit to departmental and individual sales targets assigned
• Work closely with the Vendor onboarding team to ensure smooth onboarding and activation of accounts signed
• Gather market insights on deals to target in the space
• Proactively identify potential clients and build collaborative relationships with them
• Serve as primary point of contact for holistic account relationship
• Spontaneous to collaborate cross-functionally with internal teams as part of a persistent commitment to provide top-notch support to potential clients
• Manage and expand relationships with top restaurant key partners and identify growth opportunities to collaborate for further business developments

• Ensure a strong communication plan with our portfolio of vendors to strengthen relationships and improve their performance on the platform
• Manage and resolve vendor-related inquiries, issues, and escalations
• Analyze vendor performance data and develop strategic plans to boost the team's performance
• Ability to work with different teams (inter and intra-department) to ensure a smooth vendor journey and high-quality vendor experience within the platform
• Work closely with HoD and provide guidance to team members to ensure continuous increase in productivity, motivation, learning, and process improvement
• Gather insights and understand pain points from all team members and from different regions in Malaysia in order to develop recommendations for future initiatives and road map development

WHAT YOU WILL OWN: 
● Enjoyable, dynamic and challenging working environment 
● Responsibility from day one in a fast-growing global company
● Employee Discount Codes
● Regular company and team events
● E-learning platform
 

We are looking for an Account Specialist covering the industries of Financial Services & Insurance to be based in Bangsar South. This role will be reporting to the Head, Advertising & Partnerships. 

At Advertising & Partnerships we are disrupting the online and offline advertising space by offering a full suite of high impact and visibility solutions within our ecosystem to help our non-restaurant partners reach out to over 15M registered customers across east and west Malaysia.

For this role, the candidate will work closely with banks, fintech companies, payment providers, card schemes, insurance and investment companies, and e-wallets. The goal is to drive growth and create value for both parties by increasing new customers, the number of transactions, transaction value, and overall market share through advertising campaigns and the sale of foodpanda vouchers to incentivize increased transactions.

Responsibilities

Responsibilities include, but are not limited to:

• Manage a portfolio of accounts within the financial and insurance services sector (banks, fintech companies, payment providers, card schemes, insurance and investment companies, e-wallets…).
• Identify ways in which we can elevate partnerships and the revenue generated by each account, including expanding areas of collaboration via new products, solutions or initiatives.
• Move from ad-hoc campaigns to quarterly/yearly marketing sales plan with an investment commitment.
• Ability to work with various stakeholders from different departments within the company to plan and execute partnership campaigns
• Breakdown key data points from dashboards to build a business case to support sales and end of campaign reports (SQL skills is a plus)
• Work closely together with the BI, Campaign Management and Business Development teams and provide valuable insights on potential new partners and campaign optimization recommendations for upcoming campaigns.
   

About the role:

We are looking for a Field Sales Specialist to be based in Pahang and who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 

Responsibilities: 

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.

ROLE POSITIONING AND OBJECTIVES:

We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners..

WHAT YOU WILL OWN:

Tasked with the care of a portfolio of partner accounts, you will be expected to:

• Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
• Be sales-minded and resourceful to hit set KPIs.
• Manage vendor objections according to set guideline
• Record calls, sales and other useful information accurately into CRM tool following guidelines
• Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

• As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
• Open to fresh graduates .Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
• Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia, Mandarin or Cantonese.
• A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
• Fast learner and able to adapt quickly to constant changes in operational processes and requirements.

WHAT YOU WILL OWN: 
● Enjoyable, dynamic and challenging working environment 
● Responsibility from day one in a fast-growing global company
● Employee Discount Codes
● Regular company and team events
● E-learning platform
 

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature. 
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business. 
● Be sales-minded and resourceful to hit set KPIs. 
● Meet requirements in the areas of documentation accuracy, partner approval and systems processing. 
● Meet the expected daily productivity in terms of number of calls and sales 
● Keep records of calls and sales and note useful information in an organized fashion. 
● A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion. 
● Problem solving comes as second nature; constantly striving to provide solutions which are in-sync to company offers. 
● Constantly excelling in meeting and exceeding KPI elements set by the company. .
 

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature. 
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business. 
● Be sales-minded and resourceful to hit set KPIs. 
● Meet requirements in the areas of documentation accuracy, partner approval and systems processing. 
● Meet the expected daily productivity in terms of number of calls and sales 
● Keep records of calls and sales and note useful information in an organized fashion. 
● A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion. 
● Problem solving comes as second nature; constantly striving to provide solutions which are in-sync to company offers. 
● Constantly excelling in meeting and exceeding KPI elements set by the company. .
 

What's on your plate

• Design & Build & Maintain
  • Able to re-configure and maintain a career competency framework based on how to organization is growing and evolving.
  • Learning programs through research into the already available platforms. Where necessary, be resourceful enough to find new platforms to implement learning pathways and track them for completion.
  • Introduce new programs like internship programs, management training programs that will help in terms of our employer branding.
  • Identify & create employee development curriculum through various career paths through on-the-job experiential learning, networking and formal learning programs.
  • Identify & Create processes to develop leadership and key talent encompassing high performers and high potentials
• Implement & Monitor
  • Collaborate with different stakeholders both internally and externally and run learning programs.
  • Partners with key stakeholders within and outside of HR in the development and enhancement of integrated talent development/talent management processes from foodpanda perspective
  • Engage with participants and trainers post sessions to find gaps and refine the programs
  • Build an automated tracking system that will help push training programs for each individuals based in their needs and journey points within the organization
• Maintenance and Improvements
  • Constantly looks into the frameworks, programs, systems, tools, contents, trainers, etc; finds gaps and opportunities to improve let it be in the execution or even experience
  • Proactively look into the L&D initiatives and improve to ensure it meets the business needs.
  • Think of an employee’s journey and how to retain them and groom them through multiple roles within the organization
  • Develop, maintain & report integrated talent development/talent management metrics to all key stakeholders within foodpanda
• Own HRDF as a topic from submissions of grants, following up on claims. etc.
• Own the L&D budget and ensuring it is evenly utilized with high understanding of ROI.