Total 17,814 Customer Service job vacancies in Islandwide

About Active Ageing Centres (AAC):

Our AAC serve as a key point of contact for seniors under our care, where we proactively reach out to them, organize social activities, and provide opportunities for interaction with the community. Our aim is to enable seniors to adopt an active lifestyle, pre-empt social isolation, and refer them to assistance in a timely fashion. We hope to improve the health outcomes of seniors living in the community through providing a suite of programs to help them live healthier lives and support their aspirations to age in place.

Responsibilities:

• Assist in coordinating support services and organising activities for the seniors
• Assist in planning & coordinating programmes and activities for the seniors
• Assist in managing, supervising and supporting volunteers
• Conduct Community Screener and ensure buddying & befriending criteria are met
• Assist in conducting outreach
• Assist Programme Executive to prepare monthly report
• General admin duties

Requirements:

• Min. GCE ‘A’ Level, Diploma with Social Service
• Good communication & interpersonal skills
• Preferably with interest and passion for the elderly
• This position is on contract basis

Work Location: Buangkok Green/ Bukit Batok/ Fajar/ Choa Chu Kang/ Holland Close

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

The Restorative Care Department is to provide specific services to inmates and their family members with the following objectives:

1. To provide assistance to inmates and their families who are in need of support, at any point during the incarceration phase (e.g. in the areas of financial hardships or managing family-related issues).
2. To provide assistance through aftercare support for releasing inmates who are without family support on their transition back to the community.

Responsibilities:

• Provide information and referral services for offenders, ex-offenders and/or their next of kin
• Conduct risk assessment, social investigation, assessment, case formulation, intervention planning.
• Timely preparation and submission of reports and case recordings.
• Conduct meetings, sessions, workshops and programme to offenders, ex-offenders and/or their next of kin

Requirements:

• Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution
• Comfortable to work with offenders and ex-offenders in Prison settings
• Able to work in a fast-pace and stressful environment.
• Required to work on weeknights and weekends on needs basis
• Has maturity, communication skills and interpersonal skills to work with professionals, and families from diverse backgrounds
• Able to develop empathy/ empathic responses, reflective capacity self-awareness.
• Adaptive with multi-tasking skills and problem-solving skills
• Personal effectiveness, independence, and good time management
• Has strong writing skills
• Team player
• Only Singaporeans

Work Location: Simei/ Changi

Interested applicants are to submit their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

This position supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers.

• To carry out testing and commissioning of CCTV, Security, Intercom, Fire Alarm, AV & Public Address Systems
• Analysis of equipment failures to determine cause and recommend corrective action
• Respond to service calls or requests and carry out rectification works at site
• Carry out preventive maintenance works for customers as per schedule
• Provide customers with continuous technical and operational program support
• Provide quotations the paid repairs and A&A Works
• Manage the service projects and paid jobs

Healthcare Support Department supports frail/home-bound elderly in their healthcare needs so that they can remain to age well at the comfort of their homes and in the community. The department understands the challenges faced in taking care of elderly at home. They ensure there is continuity of care integrating healthcare and social support whenever necessary so that caregivers and their loved ones will be well-supported and enjoy good care at the same time.

Responsibilities:

• Provide care, support and assistance to the elderly (such as Personal hygiene task, Activities of Daily Living (ADL), Instrumental Activities of Daily Living (IADL) and respite/eldersitting
• Conduct basic mind stimulating activities (e.g. memory games)
• Maintenance exercises as prescribed by PT/OT
• Provide safe care to clients (such as fall prevention, medication safety)

Requirements:

• Min. GCE ‘N’ Level / WSQ Higher Certificate or Advanced Certificate in Healthcare Support / ITE approved Healthcare Programme
• Preferably with a current BCLS certificate
• Good communication & interpersonal skills
• Able to communicate in English and other languages
• This position is on contract basis
• Able to work on Saturdays
• Part-time position is available

Work Locations: Buangkok/ Choa Chu Kang

Interested applicants are to submit a Job Application Form (downloadable from https://www.fycs.org/job-opportunities/) with their resume to recruit@fycs.org. Please visit www.fycs.org for more details.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Our client, one of Asia-Pacific’s leading organizations is looking for:

System Analyst / Production Support

Responsibilities:

• Manage and direct the day-to-day operations of IT services
• Manage outsourced vendors and in-housed contractors to meet the delivery and operation needs of IT services
• Manage change request, service request and production support issues and ensure service levels are met
• Review system designs and technical specifications to ensure all requirements are captured to meet system objectives
• Review post production issues and identify root cause and work with vendors on preventive measures;
• Plan, execute and support system implementation, software/hardware upgrades and security patches
• Manage the verification of software patches and upgrades for applications

Requirements:

• Bachelor or higher degree in IT or equivalent with minimum 3 years of relevant experience in application production support on Java and .NET applications in both Unix and Windows environment
• Experience in incident management, problem management, release management, root cause analysis and deployment
• Understand SDLC and experience working with business users, various IT teams and vendors
• Knowledge of web languages (e.g. HTML/CSS, JavaScript); familiarity with databases (e.g. Oracle, Microsoft SQL) and application servers (e.g. IIS, WebSphere Application Server)
• Sound understanding of the technical aspects of systems integration in an environment with diverse technology
• Certification or formal training in ITIL will be an added advantage

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Interested applicants can also email CV at harry@nsearchglobal.com (for faster processing, please state the exact job / position title applied “System Analyst”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Arora, Hardeep
EA Personnel Registration Number: R1111454

Work Location: North

Working Hours: Monday to Friday 8.30am – 6pm

Working Period: Immediate (3 – 6 Months)

Hourly Pay: $11.50/hr

Responsibilities:

• Handle correspondences via emails or hardcopy letters
• Perform general administrative duties such as data entry, photocopying and filing
• Any other adhoc administrative duties as assigned

Requirements:

• Minimum GCE ‘A’ Level and above
• Proficient in English
• Able to work independently and an excellent team player who is task-orientated
• Possess initiative and positive attitude
• Proficient in Microsoft Office and has Good Excel Skills
• Must be able to commit for at least 3 Months and above

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end June 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

• Company located at Loyang Way

• Working hour: 9am – 6pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Freight Forwarding Company

Job Scope

• Handle inquiries, prepare quotations, handle shipment activations and cross trade shipments.
• Coordinate with customers for their incoming, outgoing and cross-trade shipments.
• Coordinate with Overseas Agent for shipment activities.
• Understand import and export process.
• To complete all required documentations on time.
• To provide assistance with sales and marketing activities as required.
• Handle customer's issues, take appropriate action and/or notify relevant person and office to prevent a re-occurrence of customer issues.
• Ensure accurate data entry in reports.
• Any other ad hoc task assigned

Requirement

• Diploma / Degree in Supply Chain Management / Business Studies or equivalent
• 2 – 4 years of relevant working experience in related industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities :

• Communicate with clients effectively via emails, phone calls or other communication channels to resolve their issues

• Attend to all sales enquiries from customers and work closely with the operational team to coordinate on delivering the orders

• Ensure the availability of stock for sale

• Negotiate/close deals and handle any customers feedbacks

• Lead the provision of operational support to sales such as following up with new customers to gather the necessary information and documents

• Perform day-to-day operational aspects of order fulfilment and customer service

• Process customers' orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

• Be the point of contact to provide customers information on product pricing and stock availability

• Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers

• Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

• Preparation of daily, weekly and monthly reports on sales

• Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirement:

• Minimum Diploma in business administration with at least 2-3 years' experience in sales coordination/customer service in the FMCG sector preferred.

• Able to multi-task, prioritize and good time management.

• Good shipping acknowledge will be advantageous

• Good administrative, organizational, and problem-solving skills.

• Excellent communication, sales, and customer service skills.

• The ability to multitask, work in a fast-paced environment, and meet deadlines.

• Current knowledge of industry trends and regulations.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23112063 | EA License 16C7883

• Basic Salary + Fixed Allowances (UP$2700) + Incentive

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 10am – 10pm / 11pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

• On-Job Training Provided

Job Scope

• Greet customers.
• Attend to customer needs & requests in a pleasant manner.
• Serving, taking orders & clearing tables.
• Provide good customer service.
• Promote menu items.
• Restaurant Daily Opening / Closing duties.
• Cashiering duties.
• Be able to handle your assigned table of customers confidently.
• Other ad-hoc duties as assigned.

Requirement

• GCE O Level and above
• 0 – 2 years related experience in F&B

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

YEOW CHANG FU (R23118759)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $2000 - $2800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Central
• Working days: Monday to Friday
• Working hours: 9:30am – 6:30pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Coordinating and supporting the sales team in achieving their sales targets for insurance
• policies and products
• Assist the sales team in preparing and processing insurance policies, quotes, and
• applications
• Responding to inquiries about insurance coverage, policy details, claims, and related
• issues
• Preparing and maintaining accurate sales reports, records, and customer databases in
• compliance with relevant regulations and company policies
• Communicate effectively with team to gather required information, answer inquiries,
• and provide exceptional customer service
• Provide administrative support to the sales team by managing paperwork, filing, and
• documentation
• Collaborating with other Insurer departments, such as underwriting, claims, and
• marketing, to ensure a seamless and effective customer experience
• Attending and participating in sales meetings, training sessions, and industry events to
• stay up to date on product and industry knowledge
• Maintaining knowledge of insurance products, industry regulations, and market trends
• to effectively promote them to customers and agents
• Perform basic office management tasks such as replenishment of stationaries, printers
• etc
• Any other ad hoc administrative duties and responsibilities as assigned by supervisor

Job Requirements:

• Possess minimum GCE O level / Professional Certificate / Diploma in Business Administration or equivalent
• Training provided for those without/lesser experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Summary:

This role will be responsible for expanding sales in service repairs, spare parts, and reconstruction, striving to meet or exceed sales targets. This entails preparing and overseeing quotations, tender submissions, and negotiations, while maintaining accurate sales forecasts and reports. Building and nurturing strong relationships with existing customers is crucial, alongside strategizing and implementing market growth initiatives. Key responsibilities include conducting sales activities such as presentations, site surveys, and negotiations, as well as managing all contractual and project aspects of secured projects.

• Position: Sales Engineer
• Company Industry: Lift & Escalator Service Industry
• Employment Type: Full-time
• Working Hours: 5 Days, Monday to Friday, 8:00 a.m. - 5:45 p.m.
• Working Location: East, Singapore
• Salary Package: Basic up to $4,200

Key Responsibilities:

• Expand sales in service repairs, spare parts, and reconstruction to meet or exceed sales targets by preparing and overseeing quotations, tender submissions, negotiations, and all subsequent follow-up actions.
• Deliver accurate and timely monthly sales forecasts and reports while developing and maintaining strong, ongoing relationships with existing customers to nurture future business opportunities.
• Strategize and implement market growth initiatives within assigned segments and territories, conducting sales activities including presentations, site surveys, and negotiations.
• Manage all contractual and project aspects of secured projects, ensuring comprehensive oversight and successful completion.

Job Requirements:

• Bachelor’s Degree, Post Graduate Diploma, Professional Degree, or Diploma in Engineering.
• Minimum of 3 years of relevant sales experience with proficiency in sales and customer service.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Poon Weng Teik (Wilson) | EA Personnel License: R1657737

We are looking for a Centre Administrator to join the team.

As a Centre Administrator, who is supervised by the Centre Manager, you are responsible for providing prompt, excellent and professional administrative, clerical and customer relations in order to ensure effective and efficient centre-based operations and services of St Luke’s Eldercare Ltd, to both internal and external clients.

Responsibilities:

• Greet clients, clients’ significant others, visitors (prior appointment and walk-in)
• Answer phones & transfer calls
• Respond to inquiries – from AIC, hospitals and potential future clients
• Exit button (for caregivers, volunteers, visitors & workers) for both coming in and going out
• Operation of remote microphone, intercom, scan / fax machine, roller shuttle
• To provide and maintain administrative support to ensure accurate and up-to-date daily attendance for the following:Clients of Maintenance Day Care (MDC) and Dementia Day Care (DDC)
  Staff of both Day Care and Rehab
  Daily and ad-hoc volunteers (individuals & groups)
  Rehab variance management – sessions paid for but not used to bring forward
  
• To provide and disseminate information for Care staff, Nursing & Drivers for the following purposes:Care staff / Nurses: further actions required (for example: discontinue service,
  Transfer of services, medication needs, hospitalisation, fall, illness, no attendance, death)
  Drivers (pick up / drop off schedule change, new admissions & discharged clients, route planning)
  
• Issuance of payment advice or chaser by around 2nd to 3rd week of the month – through clients themselves, or SMS, or printed copies, or email or caregivers, whichever means preferred.
• Maintain and update billing contents and details – if subsidy % change, service change, or fee structure change
• Keep track of number of Rehab session for billing purposes
• Collection of payment (cheques, cash, Nets, internet transfer) across the month
• Preparation of additional documents required for CPF claimants and filing of records
• Client Welfare Fund (CWF) monitoring and billing requirements
• Operation of NETS machine
• Track payments by Internet Transfer with Finance Division at HQ
• Generation of receipts (one each for customer, HQ & centre) and filing
• Update receipt numbers at Index (individual file) and Attendance file
• Resolve billing & attendance discrepancies
• Maintenance and submission of monthly Client’s Payment Schedule for Finance Division
• Maintenance and update of SCC Income Records – breakdown by modes of payment for submission to Finance Division
• Maintenance and update of cash and cheques received for OCBC banking records
• Record and keep track of advance and outstanding payments
• Preparation of OCBC bank-in slips and run banking errands
• Documentation for refund of deposit ($200) after client is discharged
• Refund partial payment (case-to-case basis) as approved by Centre Manager
• Generate monthly & quarterly ILTC Portal Management reports
• eSMF new application and quarterly submission
• NMTS renewal/new application/monthly checking
• Weekend respite reporting (if applicable)
• Raise Petty Cash vouchers and submit petty cash claims
• Assist with translation between English & Chinese (if applicable)
• Raising of Purchase Requisition, Goods Received and Invoicing

Job Requirements:

• Good organisation skills to handle different tasks and direct information to requesting parties in an efficient and timely manner.
• Able to create processes and procedures when performing your job.
• Have the mindset and technical skills to be effective in administrative work.
• Proficiency in documentation techniques or customer service skills
• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and administrative skills
• Familiarity with office management procedures and basic accounting principles
• General knowledge on centre operations
• Excellent knowledge of MS Office
• Diploma in office administration or relevant field is preferred.