Total 23 staffing consultant job vacancies in Administrative / Clerical category in D02 Anson, Tanjong Pagar

• Supports operations in Project activities, including research work, data entry, coordination and documentation.
• Assist with preparation of reports and performance tracking of the project.
• Manages & ensures successful end-to-end merchant on-boarding process including checking for payment acceptance (as a mystery shopper), Point-of-Purchase placement, terminals checking & testing, training the operations staff on terminal usage.
• Performs a variety of marketing and administrative functions to support the team
• Assist to support the team on the merchant on boarding process.
• High proficient usage knowledge of excel and PowerPoint is a must.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.

Requirements

• Minimum Diploma holder with experience in merchant onboarding
• Proficient in MS Office
• Ability to handle multiple projects simultaneously.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Reporting to Head of Sales
• Assist BD / Sales / Commercial in all activities regarding Customer events, workshops, etc
• Ensuring internal commercial management itinerary and agenda. Booking of meeting facilities and hospitality venues. EDM management – Follow ups and ensuring key stakeholders attendance.
• Initiate Digital marketing materials
• Events /Workshops management for related GTS business activities
• Assist Sales/KAMs to manage SalesForce opportunities updates
• All administrative matters (i.e expenses claims) to all Sales/KAMs

Requirements

• Min. Diploma in Computer Engineering / Science / Studies
• Good Communication skills
• Good administration skills
• Customer focus and follow ups

Responsibilities:

• Act as clients’ main point of contact for AML and KYC related matters and be an expert on the relevant policies and procedures with a sound understanding of the local regulatory requirements.
• Obtain and review the appropriate documentation and reference data ensuring regulatory aspects of AML and KYC are completed before entering deals.
• Prepare clients for entering deals by explaining and articulating the level of documentation and regulations required and works closely with internal departments such as Compliance and Centre of Excellence ensuring all necessary requirements are met and red flags or alerts are escalated in a timely manner while delivering satisfaction to client needs.
• Ensures CRS form, tax documentation and other related documents are received from clients and validated by internal departments.
• Effectively manage deal flow in a time sensitive and often pressurized environment.
• Participate in project management activities such as reporting, planning, issue/risk tracking, scheduling, effort estimation and tracking plus other preparatory work like UAT.
• Update progress to team, highlights issues/gaps or potential task delays and makes recommendations for improvement.
• Reviews control reports to effectively mitigate risks and resolve problems from the client onboarding process.
• Responsible for complex, and/or global client profiles.
• No direct reports and provides guidance to less experienced colleagues as needed.

Requirements:

• Bachelor’s degree in Business Administration/Banking/Accounting/Finance, or any relevant field.
• At least 5-7 years of total work experience in managing corporate client onboarding is good to have.
• Experience in the financial sector, front office KYC and onboarding, or client-facing/project management is good to have
• Good research and analytical skills, be able to work independently and be resourceful when it comes to resolution of various issues.
• Knowledge on OFAC, CRS and tax documentation is good to have.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Act as clients’ main point of contact for AML and KYC related matters and be an expert on the relevant policies and procedures with a sound understanding of the local regulatory requirements.
• Obtain and review the appropriate documentation and reference data ensuring regulatory aspects of AML and KYC are completed before entering deals.
• Prepare clients for entering deals by explaining and articulating the level of documentation and regulations required and works closely with internal departments such as Compliance and Centre of Excellence ensuring all necessary requirements are met and red flags or alerts are escalated in a timely manner while delivering satisfaction to client needs.
• Ensures CRS form, tax documentation and other related documents are received from clients and validated by internal departments.
• Effectively manage deal flow in a time sensitive and often pressurized environment.
• Participate in project management activities such as reporting, planning, issue/risk tracking, scheduling, effort estimation and tracking plus other preparatory work like UAT.
• Update progress to team, highlights issues/gaps or potential task delays and makes recommendations for improvement.
• Reviews control reports to effectively mitigate risks and resolve problems from the client onboarding process.
• Responsible for complex, and/or global client profiles.
• No direct reports and provides guidance to less experienced colleagues as needed.

Requirements:

• Bachelor’s degree in Business Administration/Banking/Accounting/Finance, or any relevant field.
• At least 5-7 years of total work experience in managing corporate client onboarding is good to have.
• Experience in the financial sector, front office KYC and onboarding, or client-facing/project management is good to have
• Good research and analytical skills, be able to work independently and be resourceful when it comes to resolution of various issues.
• Knowledge on OFAC, CRS and tax documentation is good to have.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Assist Front Office in doing a first level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

Requirement:

• Bachelor’s degree or diploma in Banking, Finance or in related majors
• At least 6 months to 1 year of experience in KYC role.
• Must have name screening experience.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job scopes

• Accountable for overall Informatica Support delivery for govt project
• Manage and drive all the client meetings independently
• Provide regular and proactive status reports to Client on Informatica tickets
• Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
• Able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
• Manage and guide junior resources.
• Maintain Runbooks /Standard operating guides and manuals

Job requirement

• Bachelor’s Degree in Computer Science or equivalent
• Around 2+ years’ experience in Informatica Power Center
• Experience in Designer Tools Server, Admin Support Unix/Linux, Informatica Upgrade Support
• Familiar with Tableau
• Ability to communicate with end clients, good analytical skills, flexibility, ability to lead/help the team in day-to-day work and management potential
• Able to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at cristina.malijan@manpower.com.sg

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scopes

• Accountable for overall Informatica Support delivery for govt project
• Manage and drive all the client meetings independently
• Provide regular and proactive status reports to Client on Informatica tickets
• Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
• Able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
• Manage and guide junior resources.
• Maintain Runbooks /Standard operating guides and manuals

Job requirement

• Bachelor’s Degree in Computer Science or equivalent
• Around 2+ years’ experience in Informatica Power Center
• Experience in Designer Tools Server, Admin Support Unix/Linux, Informatica Upgrade Support
• Familiar with Tableau
• Ability to communicate with end clients, good analytical skills, flexibility, ability to lead/help the team in day-to-day work and management potential
• Able to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at cristina.malijan@manpower.com.sg

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Job scope

• Design, build, implement and configure applications to meet business process using Java-based applications.
• Analyzing user requirements to inform application design.
• Defining application objectives and functionality.
• Aligning application design with business goals.
• Developing and testing software.
• Debugging and resolving technical problems that arise.
• Producing detailed design documentation.
• Recommending changes to existing Java infrastructure.
• Developing documentation to assist users.

Job requirement

• Degree in Software Development, Computer Science, or similar.
• At least 5 years of working experience in Java Developer role
• Must have experience working on Spring MVC framework.
• Excellent knowledge of Restful Webservices and familiarity with Oracle SQL and PL/SQL.
• Knowledge on Unix shell scripting and application requirements.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Principal Responsibilities:

• Partners with assigned investment professional to perform a variety of specialized duties, which may be complex in nature. Understands their business needs; works proactively to meet those needs while following department procedures and guidelines.
• Comprehends the companies and industries being followed by assigned investment personnel and independently works to streamline and minimize administrative burden on the investment professional.
• Understands and masters all department systems, databases, and research tools to ensure smooth and efficient department operations.
• Gathers research/data for presentation material, organizes travel for company visits, conferences and marketing trips and processes expense requests in a timely manner.
• Collaborates with the senior office associate to assist with administrative procedures and performs a variety of specialized duties which can be confidential in nature and require knowledge or understanding of department operations.
• Ensures external and internal communication, documents and materials are accurate and error free.
• Consistently looks for ways to improve various department processes and procedures to ensure efficiency.
• Performs additional responsibilities as requested.

Qualifications:

• Bachelor’s Degree in any discipline
• Minimum five years administrative experience, preferable in the Financial Services Industry but not limited.
• Corporate Access (Planning and arranging Conference /Bespoke trips) would be good to have.
• Meticulous, an enthusiastic problem-solver, exercises good time-management with excellent calendar management skills.
• Excellent interpersonal, communication and analytical skills.
• Able to multi-task and is flexible to change priorities as needed to attend to more urgent and important tasks.
• An initiator who can work independently at the same time collaborates well with the team.
• Advanced computer skills including Microsoft Outlook and Word, Excel, Power Point, & Access (SharePoint).
• Experience with travel (Flights, hotels, train, and rental car, etc.) and expense management (Concur system), video conferencing equipment (Zoom, TEAMS, Webinar, etc).

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

You'll be working with the largest Consumer Electronics company, training will be provided.

Job Scope:

• Validate and process contracting requests
• Perform due diligence checks for new on-board accounts
• Validate reports and data to check for systems integrity
• Drive system tools testing and process mapping
• Collaborate and support stakeholders in their contracting requirements

Requirements:

• Bachelor Degree with internship experience or Diploma with at least 1 year of working experience in processing B2B contracts
• Experience in proofreading contract or business documents
• Excellent written and communication skills
• IT savvy and meticulous

Using discretion and judgment, provides consistent, high-level administrative support to assigned members of the Investment Department in a value-added manner. Ability to perform administrative responsibilities with minimal supervision.
Principal Responsibilities:

• Partners with assigned investment professional to perform a variety of specialized duties, which may be complex in nature. Understands their business needs; works proactively to meet those needs while following department procedures and guidelines.
• Comprehends the companies and industries being followed by assigned investment personnel and independently works to streamline and minimize administrative burden on the investment professional.
• Understands and masters all department systems, databases and research tools to ensure smooth and efficient department operations.
• Gathers research/data for presentation material, organizes travel for company visits, conferences and marketing trips and processes expense requests in a timely manner.
• Collaborates with the senior office associate to assist with administrative procedures and performs a variety of specialized duties which can be confidential in nature and require knowledge or understanding of department operations.
• Ensures external and internal communication, documents and materials are accurate and error free.
• Consistently looks for ways to improve various department processes and procedures to ensure efficiency.
• Performs additional responsibilities as requested.

Qualifications:

• Bachelor’s Degree in any discipline
• Minimum five years administrative experience, preferable in the Financial Services Industry but not limited.
• Corporate Access (Planning and arranging Conference /Bespoke trips) would be good to have.
• Meticulous, an enthusiastic problem-solver, exercises good time-management with excellent calendar management skills.
• Excellent interpersonal, communication and analytical skills.
• Able to multi-task and is flexible to change priorities as needed to attend to more urgent and important tasks.
• An initiator who can work independently at the same time collaborates well with the team.
• Advanced computer skills including Microsoft Outlook and Word, Excel, Power Point, & Access (SharePoint).
• Experience with travel (Flights, hotels, train, and rental car, etc.) and expense management (Concur system), video conferencing equipment (Zoom, TEAMS, Webinar, etc).

Interested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Responsibilities:

• Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers.
• Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting.
• Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders.
• Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors.
• Perform due diligence on investors such as KYC, AML, name screening checks.
• Assist with FATCA/CRS reporting on the investors on behalf of the fund managers.
• Demonstrate a high level of accuracy and attention to details.
• Liaise with different teams and external vendors to provide reports and other investor related services to clients.
• Support new system build.

Requirements

• Degree holder with related Operations experience
• Must have at least 1 year of experience in Transfer Agency, Fund Admin, or in Settlements.
• Ability to work under pressure and meet critical deadlines.
• Able to communicate effectively with product owner, external customers, counterparties, and internal business units.
• Accurate and able to work in a fast paced environment.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Scope:

• Validate and process contracting requests
• Perform due diligence checks for new on-board accounts
• Validate reports and data to check for systems integrity
• Drive system tools testing and process mapping
• Collaborate and support stakeholders in their contracting requirements

Requirements:

• Diploma with at least 1 year of working experience in processing B2B contracts
• Experience in proofreading contract or business documents
• Excellent written and communication skills
• IT savvy and meticulous

As a Change Management Specialist, you will play a pivotal role in fostering effective change management on Empathy and Customer First culture within the organization. The successful candidate will be responsible for designing and executing internal change management strategies, managing bank wide change programs/events, training programs, driving engagement initiatives, and crafting compelling success stories and use cases. This role involves collaboration with the Change Management Leads in the various markets to ensure consistent change messaging and a positive customer first and empathetic culture.

Key Responsibilities:

Change Management:

• Develop and implement an internal change management strategy that aligns with bank’s Culture program and enhances employee engagement.
• Create compelling content for various internal change management channels, including newsletters, intranet, eDM, and announcements.
• Collaborate with teams to gather information and ensure accurate and timely communication of key updates, commercialization activities, and initiatives.

Event Management:

• Plan, coordinate, and execute internal staff events regionally, including thought leadership conferences, CX Day and recognition programs.
• Work closely with external vendors, when necessary, to ensure seamless execution of events.
• Evaluate the success of events and gather feedback for continuous improvement.
• Support the continuation of CX Champs program regionally

Training Programs:

• Promote and ensure attendance to training programs that enhance the empathy skills and knowledge of employees.
• Collaborate with subject matter experts to develop training materials and ensure alignment with business goals.
• Monitor and assess the effectiveness of training initiatives, adjusting as needed.
• Roll out these training programs regionally and ensure participation. Measure success by course ratings and attendance rate.

Contest Management:

• Develop and implement year long contest and incentive programs to drive employee engagement and achievement of key performance indicators (empathy, service excellence and customer first culture).
• Analyze contest results and provide insights in contest leaderboards to drive continuous engagement and participation across the region.
• Keep the engagement and excitement levels up throughout the year and showcase interim results.

Success Stories and Use Cases:

• Interview employees who have exhibited empathy and good customer service; and gather information to create compelling success stories highlighting empathy, and best customer experiences.
• Collaborate with regional CX leads, marketing and/or leadership teams to showcase success stories through various communication channels.
• Use storytelling techniques to make complex concepts accessible and relatable

Collaboration and Coordination:

• Closely collaborate with regional CX leads of all markets to ensure rollout of CX programs, consistent messaging and alignment with CX culture program values.
• Coordinate with the marketing team for design support for CX website and updates to Newsbyte and other market
• Work with vendors where need be to execute on all the above.

Qualifications:

• Bachelor's degree in Business, Change management, Communications, Marketing, or a related field.
• At least 5-7 years of experience in internal communications, change management, event management, or marketing within the corporate banking sector.
• Excellent project management and organizational abilities.
• Creative thinker with the ability to develop engaging content and initiatives.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Responsibilities:

• Assist Front Office in doing a first level check on KYC profiles to ensure completeness and accuracy before approval
• Perform name screening to check clients for adverse news
• Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

Requirement:

• Bachelor’s degree or diploma in Banking, Finance or in related majors
• At least 6 months to 1 year of experience in KYC role.
• Must have name screening experience.

Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.