Total 14 regional recruitment lead job vacancies in Education / Training category in D22 Jurong, Jurong Island, Tuas

The Advanced Remanufacturing and Technology Centre (ARTC) is a public-private partnership consortium of more than 80 industry members. Our core mission is to develop and deploy advanced manufacturing solutions and upskill the workforce to drive local industry competitiveness.

Smart Virtual Systems (SVS) Group is seeking a highly motivated Senior or Lead Research Engineerto implement highly available and scalable microservices-based applications and platforms for autonomous manufacturing applications. He/she is expected to be independent and initiative-driven, demonstrating the capacity to discover innovative solutions to challenges. We are seeking a talented and experienced Software Engineer with experience in MLOps/AI to join our dynamic team. In this role, you will play a key role in software development and focusing on deploying machine learning models, implementing MLOps best practices. You will closely work with our cross-functional research teams to streamline model deployment, improve scalability and reliability of systems.

The key roles and responsibilities include the following:

-Develop, test, and maintain enterprise system and applications, with a focus in ML/AI systems.

-Implement MLOps best practices to automate model training, deployment, and monitoring processes.

-Optimize and Implement machine learning algorithms and deep learning architectures.

-Collaborate with data scientists and software engineers to integrate machine learning solutions into existing systems and deliver high-quality software products.

-Optimize AI pipelines for scalability, reliability, and better performance.

-Conduct performance analysis and optimization to improve model efficiency and accuracy.

-Stay updated on the latest advancements in software engineering, AI/ML technologies and best practices.

Job Requirements

-Bachelor or Master's Degree in Computer Science/Engineering or relevant Disciplines

-Must have a minimum of 8 years of experience as a Software Developer/Engineer

-Hands-on experience in Cloud Native Technologies such as in micro-services, DevSecOps, and Containerization Technologies

-Proficiency in designing and developing microservices and software systems using C# .NET, Python and angular

-A good understanding of CI/CD Pipelines in a distributed environment using Git, Artifactory, Jenkins, SonarQube, Docker registry, etc.

-Hands-on experience with deploying and managing microservices using container orchestration platforms (on-prem/public cloud)

-Can do attitude and happy to interface with multiple stakeholders

-Excellent troubleshooting, follow-through, and problemsolving skills, with attention to detail

-Excellent verbal and written communication skills

-Familiarity with deep learning architectures and natural language processing (NLP) techniques.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

The Advanced Remanufacturing and Technology Centre (ARTC) is a public-private partnership consortium of more than 80 industry members. Our core mission is to develop and deploy advanced manufacturing solutions and upskill the workforce to drive local industry competitiveness.

Smart Virtual Systems (SVS) Group is seeking a highly motivated Senior or Lead Research Engineerto implement highly available and scalable microservices-based applications and platforms for autonomous manufacturing applications. He/she is expected to be independent and initiative-driven, demonstrating the capacity to discover innovative solutions to challenges. We are seeking a talented and experienced Software Engineer with experience in MLOps/AI to join our dynamic team. In this role, you will play a key role in software development and focusing on deploying machine learning models, implementing MLOps best practices. You will closely work with our cross-functional research teams to streamline model deployment, improve scalability and reliability of systems.

The key roles and responsibilities include the following:

-Develop, test, and maintain enterprise system and applications, with a focus in ML/AI systems.

-Implement MLOps best practices to automate model training, deployment, and monitoring processes.

-Optimize and Implement machine learning algorithms and deep learning architectures.

-Collaborate with data scientists and software engineers to integrate machine learning solutions into existing systems and deliver high-quality software products.

-Optimize AI pipelines for scalability, reliability, and better performance.

-Conduct performance analysis and optimization to improve model efficiency and accuracy.

-Stay updated on the latest advancements in software engineering, AI/ML technologies and best practices.

Job Requirements

-Bachelor or Master's Degree in Computer Science/Engineering or relevant Disciplines

-Must have a minimum of 5 years of experience as a Software Developer/Engineer

-Hands-on experience in Cloud Native Technologies such as in micro-services, DevSecOps, and Containerization Technologies

-Proficiency in designing and developing microservices and software systems using C# .NET, Python and angular

-A good understanding of CI/CD Pipelines in a distributed environment using Git, Artifactory, Jenkins, SonarQube, Docker registry, etc.

-Hands-on experience with deploying and managing microservices using container orchestration platforms (on-prem/public cloud)

-Can do attitude and happy to interface with multiple stakeholders

-Excellent troubleshooting, follow-through, and problemsolving skills, with attention to detail

-Excellent verbal and written communication skills

-Familiarity with deep learning architectures and natural language processing (NLP) techniques.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Info:

• Salary: Basic from $2500 - $3500 + Performance Bonus
• Working Hour: Monday - Friday: 7:00am to 4:00pm / 9:00am to 7:00pm (By Scheduled); Alternate Saturday (7:00am - 12:30pm)
• Location: Tampines/ River Valley

Job Scope:

• Provide various experiences and activities for children including songs, games and story telling
• Establish routines, provide positive guidance and build children's esteem
• Conducting of lessons according to centre's curriculum
• Monitoring learning progress of students
• Building good rapport with parents and students
• Provide safe and secure environment for children to feel comfortable
• Perform other related duties as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Info:

• Salary: Basic from $1500 - $2200 + Performance Bonus
• Working Hour: Monday - Friday: 7:00am to 4:00pm / 9:00am to 7:00pm (By Scheduled); Alternate Saturday (7:00am - 12:30pm)
• Location: Tampines/ River Valley

Job Scope:

• Assist the Teachers to provide various experiences and activities for children including songs, games and story telling
• Assist to establish routines, provide positive guidance and build children’s esteem
• Monitoring learning progress of students
• Building good rapport with parents and students
• Provide safe and secure environment for children to feel comfortable
• Perform other related duties as required

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

This position reports to the Senior Teacher/ Assistant Senior Teacher

Role:

To lead the teachers in working towards the Division, Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Responsibilities include but are not limited to the following:

Overseeing the Curriculum:

Assist the Senior Teacher to

• Ensure that the programme is effective in achieving learning objectives and differentiated to meet individual students IEP goals.

Mentorship and coaching

• Supervise Lead Teachers, Teacher Assistants, and Teacher Aides in their responsibilities within their respective scope of work.
• Mentor and motivate the teachers for quality teaching in areas including child engagement, naturalistic teaching strategies, differentiation in approaches, positive behaviour support.
• Responsible for the professional development of their supervisees.
• Conduct annual performance appraisals for their supervisees.

Process and Resources Management:

Assist the Senior Teacher to

• Ensure the smooth running of all related processes of the early intervention programme
• Manage manpower matters including deployment and leave applications
• Orientate new teachers to the Centres ethos, processes and their job scope
• Manage volunteers
• Establish and maintain timeline for various submissions
• Monitor and maintain the effectiveness of pre-cases, IEP reviews and case conferences
• Manage Centre resources
• Ensure centres compliance to various regulatory requirements
• Oversee the requisition of resources, and monetary claims

QUALIFICATIONS

• Minimum Degree
• Recognised training e.g. Specialised Diploma in Early Childhood Intervention (Special Needs), Higher Certificate in Autism
• More than 5 years of experience in early intervention, working with families and children

OTHER INFORMATION

• Able to engage children
• Mature, respectful, professional, reliable
• Creative, resourceful, flexible thinker
• Strong leadership and people skills
• Collaborative yet able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Growth Mindset

Click here (https://youtu.be/LZEqoBOeLTw) to find out what our Teachers have to say!

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities

Job Info:

• Basic: $2200 - $2900 + Performance Bonus
• Working Hour: Monday-Friday (40 Hours), Every Saturday, 9am to 1pm (4 Hours)
• Location: Thomson/Yishun

Job Scope:

• To guide and care for children
• Be committed to lifelong learning and continuous professional development
• Prepare lesson plans and keep accurate records of each child's progress
• Be responsible for the upkeep of the classroom and the school's environment
• Build and maintain relationships with parents
• Participate in event management as well as marketing and sale activities
• Be passionate, creative, energetic and disciplined

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Job Info:

• Basic: $2200 - $2900 + Performance Bonus
• Working Hour: Monday-Friday (40 Hours), Every Saturday, 9am to 1pm (4 Hours)
• Location: Thomson/Yishun

Job Scope:

• To guide and care for children
• Be committed to lifelong learning and continuous professional development
• Prepare lesson plans and keep accurate records of each child's progress
• Be responsible for the upkeep of the classroom and the school's environment
• Build and maintain relationships with parents
• Participate in event management as well as marketing and sale activities
• Be passionate, creative, energetic and disciplined

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

This position reports to the Senior Teacher/ Assistant Senior Teacher

Role:

To lead the teachers in working towards the Division, Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Responsibilities include but are not limited to the following:

Overseeing the Curriculum:

Assist the Senior Teacher to

• Ensure that the programme is effective in achieving learning objectives and differentiated to meet individual student’s IEP goals.

Mentorship and coaching

• Supervise Lead Teachers, Teacher Assistants, and Teacher Aides in their responsibilities within their respective scope of work.
• Mentor and motivate the teachers for quality teaching in areas including child engagement, naturalistic teaching strategies, differentiation in approaches, positive behaviour support.
• Responsible for the professional development of their supervisees.
• Conduct annual performance appraisals for their supervisees.

 Process and Resources Management:

Assist the Senior Teacher to

• Ensure the smooth running of all related processes of the early intervention programme
• Manage manpower matters including deployment and leave applications
• Orientate new teachers to the Centre’s ethos, processes and their job scope
• Manage volunteers
• Establish and maintain timeline for various submissions
• Monitor and maintain the effectiveness of pre-cases, IEP reviews and case conferences
• Manage Centre resources
• Ensure centre’s compliance to various regulatory requirements
• Oversee the requisition of resources, and monetary claims

QUALIFICATIONS

• Minimum Degree
• Recognised training e.g. Specialised Diploma in Early Childhood Intervention (Special Needs), Higher Certificate in Autism
• More than 5 years of experience in early intervention, working with families and children

OTHER INFORMATION

• Able to engage children
• Mature, respectful, professional, reliable
• Creative, resourceful, flexible thinker
• Strong leadership and people skills
• Collaborative yet able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Growth Mindset

 

Click here (https://youtu.be/LZEqoBOeLTw) to find out what our Teachers have to say!

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities

Childcare Teacher (English/Mandarin)

• Salary: Up-to $ 3,200 + Performance Bonus
• Working Day: Mon-Fri; Sat (Alternate)
• Working Hour: 7:00am to 4:00pm or 9:00am to 7:00pm (By Schduled); 7:00am to 12:30pm
• Working Location: Island Wide

Job Responsibilities:

• Offer diverse experiences and activities for children, including singing, playing games, and storytelling.
• Create and follow daily routines, offer positive guidance, and boost children's self-esteem.
• Conduct lessons based on the center's curriculum.
• Keep track of students' learning progress.
• Foster strong relationships with both parents and students.
• Ensure a safe and secure environment where children feel at ease.
• Fulfill any other relevant responsibilities as needed.

Job Requirements:

• Minimum requirement is a Diploma in Preschool Teaching (DPT) or Diploma in Early Childhood.
• Proficiency in written and spoken English or Mandarin is essential.
• Strong interpersonal and communication skills are a must.
• A genuine passion for working with children is required.
• Ability to work both independently and as part of a team is important.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search. 

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280 

Tan Chin Yee | EA Personnel No.: R23116373

Salary: Basic $2,500 - $3,200 + AWS + VB

Time: Monday - Friday (8am - 5.30pm)

Location: Bedok South

Responsibilities:

• Supervise and uphold the inventory of training equipment and devices to ensure accountability.
• Ensure the secure storage of training tools and devices.
• Establish and sustain 5S standards for organization and cleanliness.
• Perform calibration of training devices.
• Procure and replace consumable components, such as personal protective equipment (PPE).
• Take charge of workshop safety, security, risk assessment, and risk mitigation.
• Deliver safety induction training for workshop participants.
• Arrange for the setup and storage of hardware, peripherals, and equipment before and after training sessions in the facilities.

Requirements:

• Diploma in Engineering.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

This position reports to the Senior Teacher/ Assistant Senior Teacher

Role:

To lead the teachers in working towards the Division, Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Responsibilities include but are not limited to the following:

Overseeing the Curriculum:

Assist the Senior Teacher to

• Ensure that the programme is effective in achieving learning objectives and differentiated to meet individual student’s IEP goals.

Mentorship and coaching

• Supervise Lead Teachers, Teacher Assistants, and Teacher Aides in their responsibilities within their respective scope of work.
• Mentor and motivate the teachers for quality teaching in areas including child engagement, naturalistic teaching strategies, differentiation in approaches, positive behaviour support.
• Responsible for the professional development of their supervisees.
• Conduct annual performance appraisals for their supervisees.

 Process and Resources Management:

Assist the Senior Teacher to

• Ensure the smooth running of all related processes of the early intervention programme
• Manage manpower matters including deployment and leave applications
• Orientate new teachers to the Centre’s ethos, processes and their job scope
• Manage volunteers
• Establish and maintain timeline for various submissions
• Monitor and maintain the effectiveness of pre-cases, IEP reviews and case conferences
• Manage Centre resources
• Ensure centre’s compliance to various regulatory requirements
• Oversee the requisition of resources, and monetary claims

QUALIFICATIONS

• Minimum Degree
• Recognised training e.g. Specialised Diploma in Early Childhood Intervention (Special Needs), Higher Certificate in Autism
• More than 5 years of experience in early intervention, working with families and children

OTHER INFORMATION

• Able to engage children
• Mature, respectful, professional, reliable
• Creative, resourceful, flexible thinker
• Strong leadership and people skills
• Collaborative yet able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Growth Mindset

 

Click here (https://youtu.be/LZEqoBOeLTw) to find out what our Teachers have to say!

Please note that your application will be sent to and reviewed by the direct employer - Thye Hua Kwan Moral Charities

Job Info:

• Salary: Basic from $4000 - $6500 + Year-end-bonus
• Working Hour: **Subject on class
• Location: Yio Chu Kang

Job Scope:

• Responsible for designing, developing and delivering WSQ-accredited and non-WSQ training programmes to enrolled trainees under the organization
• Facilitate learning across a range of qualification courses, in day or evening classes
• Set up and manage learning materials and activities on LMS
• Implement learning facilitation through in-person and online lesson delivery
• Monitor and support students' learning progress
• Set, assess and mark and monitor all assignments and examinations related to units taught
• Evaluate training effectiveness and assess competency of course delivery
• Able to exercise good communication skills with students to deliver learning content
• Plan and implement strategies to support students' learning through various platforms
• Plan and implement strategies to assess students' learning progress via various methods
• Conduct course orientation, preview, outreach events etc. wherever necessary
• Represent KLCII at professional conferences and seminars, contributing as necessary
• Undertake continuous professional development and participate in staff development activities for personal & professional growth

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

The NTU Centre in Computational Technologies for Finance (CCTF) is a newly created Pan-University Centre co-managed by the College of Engineering (CoE) and Nanyang Business School (NBS), to coordinate and support the University’s Blockchain initiatives, activities and programmes. The Research Fellow/Technical Project Lead will lead and participate in the Blockchain research projects hosted by CCTF and support the Centre Director in the development of major research grants for Blockchain.

Key Responsibilities:

Research and Innovation:

• Conduct cutting-edge blockchain research, particularly in Smart Grids and Energy Trading
• Collaborate on innovative solutions with multidisciplinary teams
• Publish findings in reputable journals and present at academic conferences
• Lead and participate in NTU-CCTF's Blockchain research projects
• Support major research grant proposals for Blockchain initiatives

Mentorship:

• Guide and mentor undergraduate, graduate, and PhD students in related research
• Act as a technical mentor for NTU's Blockchain Club, assisting students in blockchain-related activities

Interdisciplinary Collaboration:

• Foster collaborations within NTU and with external partners, including government agencies and industry leaders

Support:

• Assist in teaching activities and contribute to Blockchain course materials for the MSc in Blockchain and other Continuing Education and Training (CET) programmes
• Actively participate in the activities of CCTF, contributing to the smooth functioning of the Center

Job Requirements:

• Masters with at least 6 years of relevant experience or PhD in Computer Science/Engineering/Mathematics/Information Systems or related fields
• Proven expertise in Blockchain technologies or platforms like Ethereum, Algorand, Conflux, etc
• Familiarity with blockchains, smart contracts, Web 3.0 and decentralized systems
• Proficiency in at least one programming language (C/C++, Python, Java)
• Strong mentorship and communication skills for guiding students.
• Excellent interpersonal skills for effective collaboration with multidisciplinary teams and students

An initial 1-year contract will be offered, with an option to renew for 2 additional years upon satisfactory performance

We regret that only shortlisted candidates will be notified.

KEY RESPONSIBILITIES

• Developing and implementing training programs: You'll work with senior management to determine training needs and create training programs that meet those needs.
• Delivering training sessions: You may conduct training sessions yourself or coordinate with other trainers to deliver training to employees.
• Managing training materials: You'll be responsible for creating and managing training materials such as manuals, presentations, and online courses.
• Evaluating training effectiveness: You'll use various metrics and evaluation methods to assess the effectiveness of training programs and identify areas for improvement.
• Collaborating with other departments: You'll work with other departments to ensure that training programs align with the organization's overall goals and strategies. Provides instruction and education regarding products or equipment usage to customers and internal employees.
• Coordinates with Customer Service representatives to identify customer training and support needs.
• Managing training budgets: You'll be responsible for managing the budget allocated for training and ensuring that expenses are within the approved limits.
• Tracking employee progress: You'll monitor employee progress through training programs and provide feedback to employees and their supervisors.
• Develop and manage the training calendar for the region
• Publish training and certification completion snapshot to the regional leadership on a quarterly basis
• Reviewing warranty claims: You'll be responsible for reviewing warranty claims submitted by customers, dealers, or service centers, to ensure that they meet the warranty criteria.
• Follow up on warranty issue resolution
• Consolidate regional warranty claims and ensure closure with factory
• Contributes as the subject matter expert for multiple products and services.
• Analyzing warranty data: You'll analyze warranty data to identify trends, issues, and opportunities for improvement.
• Collaborating with other departments: You'll work with other departments such as product development, quality control, and customer service to improve product quality and reduce warranty claims.

Qualification

• Minimum 5 years of overall industrial work experience
• Strong knowledge of HVAC Commercial Products would be an added advantage
• Minimum of 5 years work experience in installation, upgrades and services in a Regional Role
• Thorough understanding of market dynamics including industry trends
• Strong analytical skills with demonstrated ability to synthesize data from various sources in both graphic and verbal format, while easily translating them to the target audience
• Effective communication, negotiation skills and customer focus
• Advanced skills with Microsoft, CRMs and other sales related platforms like Salesforce
• Highly organized with strong attention to detail, while managing multiple priorities
• Possesses strong technical/product knowledge.
• Finds opportunities to continuously improve the customer delivery model to enhance customer satisfaction