Total 266 regional recruitment lead job vacancies in Customer Service category in Malaysia

• Position: Customer Service Officer.
• Salary: RM 3000-4000.
• Location: 5-day week; Section 51,Petaling Jaya.

Chrisjac Recruitment are currently seeking a capable Customer Service professional for an established direct selling company who are pioneer in health and nutritional products across the Asia-Pacific region. The position of Customer Service Officer will be based at their corporate head office in Petaling Jaya.
About the job
As a Customer Service Officer, you will be required to provide a professional and courteous service to all distributors and direct customers.
The duties and scope of works will be:

• Manage service counter operations and interface with external and internal customers; handle queries from customerson back office matters.
• Handling daily orders and handle cash and all methods of payment from walk-in customers
• Liaise and coordinate with customers and courier service provider on delivery of products.  
• Provide information and advice on products,promotions and marketing activities. 
• Maintain complete and accurate records of all customers queries to ensure continuity of service.

The candidate

• Female preferred; age 23-35. Outgoing personality.
• Minimum SPM/UEC; however Diploma level qualification in Marketing, Nutrition, Pharmacy, Business or any other disciplines are most welcome.
• One to two years of relevant experience in customer service role,especially in healthcare industry; experience in the MLM industry will be an asset.
• Good communication and interpersonal skills.
• Good command of English plus conversant in BM, Chinese dialects/Mandarin.
• Mandarin speaking is highly desirable as this role requires dealing with large number of Mandarin speaking customers.

To be successful in this role, you must have keen interest and passion in nutrition/health food/products.  
This role is immediately available and candidate(s) who are deemed suitable will be invited for interview promptly upon receiving the application.  

Apply for the job
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply link button 'Apply' below to submit your resume.
Alternatively, you may forward a copy of your resume directly to us at CHRISJAC via our E-mail: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

1. Support Commercial Team in Pre to Post sales processes
2. Support clinical cases for Pre and Post Sales support
3. Collect all information needed from site post PO received for Applications team, eg configuration of ML ordered.
4. Conduct training on site for the user team below installation work is commended.
5. Conduct installation work and ensure first 5-10 cases performed delivered a delightful experience to the customers
6. Perform trouble shooting and calibration tasks
7. Perform training to distributors and users as needed.
8. Territory : APAC except China

Company Overview

The organization is a prominent intellectual property (IP) service provider in the Asia-Pacific region. With a history of more than 100 years, they have developed a strong infrastructure supported by advanced systems and highly capable teams.

They offer a comprehensive array of services encompassing the protection, commercialization, enforcement, and management of various types of intellectual property, such as patents, trademarks, and designs.

Responsibilities

As a Regional IT Support Specialist, he/she will play a crucial role in ensuring the smooth operation of IT systems in the Asia offices. This position will be responsible for providing technical support, troubleshooting issues, and implementing solutions to enhance the overall IT infrastructure of the organization. This role requires a combination of technical expertise, excellent communication skills, and a strong commitment to customer satisfaction.

The incumbent sits in a regional IT team of 11 headcounts who are based across Asia. This position reports to the IT Operations Manager (based in Singapore) and will be expected to handle approx. 250 end-users regionally, in which about 130 of them are based in Singapore.

Your responsibilities will include but are not limited to:

Technical Support:

• Provide timely and effective technical support to end-users within the region.
• Troubleshoot hardware, software, and network issues, resolving them efficiently to minimize downtime.
• Collaborate with the central IT team to escalate and resolve complex technical issues.

System Maintenance:

• Conduct routine maintenance and updates to ensure the stability and security of IT systems.
• Monitor system performance and take proactive measures to address potential issues.

IT Infrastructure Management:

• Manage and maintain local IT infrastructure, including servers, networks, and peripherals.
• Collaborate with vendors and third-party service providers to ensure seamless operation of IT systems.

Documentation:

• Create and update documentation for IT processes, procedures, and troubleshooting guides.
• Maintain an inventory of hardware and software assets within the region.

The Successful Candidate

• Diploma or Degree in Information Technology/Computer Science
• Minimally 2 to 3 years of relevant experience in a similar role
• Experienced in Wintel, IT operational & helpdesk processes and infrastructure maintenance
• Experienced in Microsoft 365, Cloud and Virtualization technology (VMware)
• Knowledge in ITIL processes and best practices
• As this role may at times work closely with the office in greater China, experience working within this region and proficiency in Mandarin language skills will be required
• An independent worker, at the same being able to work in a collaborative team environment
• Excellent interpersonal and communication skills to influence and manage relationships with stakeholders across all levels

What’s in it For You

• Working for one of the globally acknowledged company within the industry. A truly established and leader in the industry
• Available career progression and avenues to contribute positively to the organization

Reference: JO-240425-350624

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep

Customer Relations Officers
SALARY: $1,560.48 - 1,787.84 pw Super
Work Type: Various Opportunities Available
Location: Oran Park Administration Building - 70 Central Avenue, Oran Park,2570
Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community.
Don't miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation.
What We Offer
We are committed to opportunities to help people excel and build a lasting career. We offer learning and development opportunities as well as flexi time and access to employee benefits.
We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people. As the community continues to grow, this opportunity will allow you to
... Click here to view more detail / apply for Customer Relations yearly recruitment

Regional Site Support


About You 

A kind, empathetic, culturally aware person who is dedicated to genuinely helping people. 

You will have the ability to identify and meet the needs of individuals with barriers and challenges within their lives to create opportunities to progress and support them into meaningful education and employment. 

You will build awareness about Joblink Plus, establish relationships and networks across the community, employers, and other services. 

You will have (or be prepared to obtain) an NSW Working with Childrens Check and National Criminal History Check and have a current NSW Class C Driver's License. 

About the Role

As a Regional Site Support based in the Lower Hunter (base site negotiable) you will be supporting all Joblink Plus Lower Hunter sites and be part of a dedicated

... Click here to view more detail / apply for Regional Site Support ? Lower Hunter

Your Job

Our KES – Singapore combustion aftermarket team is constantly looking for talent to grow to increase it’s capability and to better serve our customers. As a Regional Customer Advisor, you will be the face of the company in front of the customer. Your disposition, knowledge and technical capability, customer interaction, soft selling ability will serve to open opportunity windows for the company. You need to embrace a strong safety culture, willingness to travel and ability to establish and develop strong relationship with the internal business units and clients. If you have a strong desire to fulfill your career goals in this area, you might be our ideal candidate.

Our Team

You will report to Director of Sales.

What You Will Do

• Assisting the after-market sales team on technical issues
• Identifying decision makers for KES Combustion products (process burners, flares, thermal oxidizer systems, boiler burners) and services in the plants
• Building long term relationships with clients / reps
• Provide technical training and promoting safe practices through customer education
• Anticipate customer needs and making yourself available to assist with those needs
• Fulfill customer requirements effectively and efficiently compared to their next best alternative
• Seeking out and share innovative ideas to grow the aftermarket business within the region of your coverage
• Coordinate / conduct combustion surveys to determine installed assets, equipment health, MRO Planning
• Use of CRM (Salesforce), ERP (LN) systems will be a requirement.

Who You Are (Basic Qualifications)

• Minimum of 3 – 5 years of relevant industrial and site experience serving in the Refining / Petrochemical plant
• Excellent communication and report writing skills
• Well organized and able to work independently
• Strong adherence for safety and demonstrated safe work habits
• Up to 50-70% travel within South East Asia, primarily Malaysia

What Will Put You Ahead

• Process, Chemical or Mechanical Engineering degree
• Strong proficiency in English Language and strong report writing skills
• Proficiency in a regional language will be a plus
• Technical proficiency to understand process engineering, ability to read mechanical, electrical engineering drawings, process flow diagrams and P&ID.
• Basic understanding of electrical and instrumentation systems

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Koch Engineered Solutions (KES) specializes in process and pollution control equipment and digital technologies to help industries reduce emissions, save energy and get the most from their resources. From pollution control to advanced filtration, we’re focused on providing customers with products and solutions to help them optimize, transform and succeed. Industries we serve include refineries, chemicals, municipalities, pharmaceutical, pulp and paper, food and dairy, utilities and automotive.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

Requirements

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent
• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

Work with senior staff to ensure that all first assessments, reassessments, joint assessments, and care plans are carried out effectively in line with ECS Policy Ensures nurse prescribing is carried out safely and effectively in line with ECS policy. Involves service users and carers in assessment and care planning and development of holistic care packages. Develop, review, and evaluate care pathways with other team members and other agencies when appropriate, including clinical risk assessment. Works with health and social care partners and commissioners to promote effective and holistic patient care. Ensures that patient participation and feedback are embedded in the care provided by the district nursing service leading in its own area and actively contributes to plans across the service and the directorate. Ensures effective communication systems are in place to support care programs and care pathways.

• Generate timely and accurate service reports as per the required standards.
• Provide technical training and technical presentation to client and inter-company.
• Provide remote technical support to existing and new client by email and phone.
• Support sales in technical meeting and onboard survey activities.
• Handle pre and post administrative work.
• Ad hoc duties

Requirements:

• Min Diploma/Degree in Engineering
• Min 3 years of servicing experience in the Marine Industry
• Good analytical & solving skills coupled with minimum sales/marketing skills.
• Strong interpersonal & communication skills, especially influencing skills.

Interested & qualified applicants, please forward your latest CV in MS word format to fion@pnnacle.com.sg

Job Title: Housing Senior Support Worker
Location: Essex and Norfolk - Remote with travel to Norwich, Ipswich, Colchester, Chelmsford, Southend
DBS Level: Enhanced Adult
Service Users: To be determined based on location confirmation.
Working Hours: 40 hours per week, Shift pattern - Monday - Friday 8 am - 4 pm / 2 pm - 10 pm, 1 Saturday a month
Car Driver Needed: Yes
Own Vehicle Needed: Yes
Valid Business Insurance Required: Yes

Lone Working: Yes
Working from Home: Yes
Number of Properties: Approximately ¾

Main Duties:
As a Senior Support Worker, your primary responsibilities will include:

• Planning and delivering effective support and safety plans for service users, referring to specialist agencies when necessary.
• Ensuring properties are adequately equipped, maintained, furnished, and cleaned to provide a safe and comfortable environment for residents.
• Supporting residents in understanding their responsibilities to maintain benefits and tenancies, facilitating their transition back into independent living.
• Empowering and motivating service users to identify and achieve their desired outcomes.
• Collaborating with service users to develop move-on plans at the earliest opportunity, identifying realistic options for their future housing.

Essential Criteria:

• Full UK Driving Licence
• Valid Business Insurance for expense claims
• Enhanced DBS Certificate
• Availability to work Monday to Friday with occasional Saturday shifts
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in supporting individuals with complex needs

• Attractive Remuneration
• MNC
• Working Location: East

RESPONSIBILITIES:

• Supervise cash processing equipment staging and production processes.
• Monitor and manage stock levels, ensuring prompt resolution of shortages.
• Supervise Field Technicians' schedules, tools, and skills for efficient operations.
• Communicate issues affecting product and service delivery promptly.
• Manage personal stocks and facilitate timely stock transfers.
• Oversee central warehouse operations, ensuring compliance with guidelines and metrics.

REQUIREMENTS:

• 3 to 5 years of supervisory experience in the copier industry
• Experience of Oracle Netsuite ERP systems
• Diploma / Degree in Electronics Engineering

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

Moving into our Customer Service Team Lead role you will provide day-to-day management for the Customer Service Team in their respective region and be a friendly and efficient first point of contact for all visitors to our facilities.

As our Customer Service Team Leader you will also act as the first escalation point for all matters relating to the team, facility, service requests and incident management to ensure the highest standards of customer satisfaction are achieved. Championing this role, you will also be responsible for managing front of house relations across multiple sites.

Some of the tasks you’ll be responsible for:

• First-line people management across multiple sites – regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. 
• Manage last minute shift changes, sourcing solutions to cover unplanned leave  
• Ensuring adequate resourcing of staff, manage leave requests and design and manage the staff roster 
• Managing front of house across multiple sites 
• Acting as the first point of escalation for your team, providing efficient and effective resolution to issues  
• Continuous improvement reviews for processes and best practices.

Are you currently a support worker looking to take the next step in your career? We are looking for a Lead Support Worker!

Location: Westonzoyland
Salary: £13.61 per hour

Are you someone with a passion for making a positive impact in the lives of adults with autism and/or learning disabilities? If so, Discovery has an exhilarating opportunity waiting just for you! We're on the hunt for a Lead Support Worker to join our vibrant team in Westonzoyland.

This isn't your ordinary job posting - it's a chance to embark on a rewarding journey where you can truly make a difference while propelling your career to new heights. If you're fueled by passion, motivated by challenges, and ready to take the lead, then we want to hear from you!

Drivers are essential due to the rural location, unless you've got a spring in your step and can walk the distance (there are no public transport links).

About the Role:

As a Lead Support Worker, you'll be at the heart of ensuring that the individuals we support lead happy and fulfilled lives. Not only will you be providing hands-on support, but you'll also be leading the shift, guiding your colleagues to deliver exceptional care. From assigning tasks to administering medication, mentoring new team members, and assisting with weekly checks and audits, you'll play a pivotal role in creating a nurturing and supportive environment.

Ready to take the leap? Apply now and be a part of something truly meaningful!

Why join us?

Discovery is proud to be successfully accredited under the Great Places To Work Programme 2021 and 2022.

- 30 days annual leave (including bank holidays)

- Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- A 24 Hour Employee Assistance Programme for you and your family members.

- Life Assurance and Pension scheme

- Great Induction and training opportunities including the Care Certificate, and Diploma in Health & Social Care.

Apply now:

We want the people we support to have fulfilling lives and we want our colleagues to have great careers with us. If you would like to be a part of our team and feel that your values match ours, please apply by clicking the button below, or contact Tia on 0300 303 9150 or drop us an email at applynow@discovery-uk.org for an informal conversation about the role. Before you know it you could be making a positive difference every day.

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150 or email applynow@discovery-uk.org

Other organisations may call this role Community Support Worker, Residential Support Worker, Care Worker, Care Assistant, Social Care Worker, Social Care Assistant or, Bank HCA, Healthcare Assistant, Lead Support Worker, Senior Support Worker, Shift Leader, Senior Care Assistant,

Proud member of the Disability Confident employer scheme

Responsibilities:

• Greet customers.
• Provide high quality of customer service to customers.
• Serve foods and beverages to customers.
• Have full knowledge of the menu to recommend specific items to customers.
• Barista duties: prepare and serve hot and cold beverages tailored to customer's preferences, clean and sanitise utensils and equipment.
• Follow SOP on food & beverage preparation and order system.
• Perform opening and closing duties.
• Ensure that work stations are set up before the shift commences.
• Maintain cleanliness and housekeeping of work areas.
• Ensure sufficient stocks for daily operations.
• Minimise wastage and spoilage of food ingredients.
• Any other duties that may be assigned.

Requirements:

• Minimum 1 year of service experience is preferred but not necessary. Training will be provided to those without experience.
• Have good work ethics, initiative and willingness to learn.
• Warm and cheerful personality.
• Able to communicate well with customers.
• Fluent in English, any other language is a plus.
• Able to work independently and in a team.
• Willing to work shifts, weekends and public holidays.
• 5 or 6 days work alternating, 44 hours per week excluding break time.
• 8 or 10 hours shift based on roster. Earliest shift starts at 7am, last shift finish at 7.30pm.
• Working locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard and East Coast.

Leadership Provide visible operational leadership guidance, support and direction to relevant staff within the CSLs Promote continual improvement in quality, performance, and delivery of Trust objectives Lead the establishment of accountability structures within the relevant CSLs ensuring that responsibility is delegated appropriately so that decisions can be taken as close to service provision as possible Lead, manage and motivate the AHP workforce within the relevant CSLs to facilitate and drive improvement of services In conjunction with the Deputy Head of Therapies and Head of Therapies develop the business and planning process throughout the relevant clinical specialities to deliver services to the required standards and within the available resource base Develop processes in collaboration with the other therapy service leads and operational managers to jointly manage the groups core business, delivery and development Work collaboratively with business partners to ensure effective financial, quality and workforce planning that meeting the needs of both current and future AHP services Ensure that all staff receive appropriate education and training opportunities which supports the workforce strategy and therefore the strategic aims of the trust. Work as a core member of the senior nursing, midwifery and AHP team Deputising for the Deputy Head of Therapies / Head of Therapies when appropriate and play a key role in the Therapies Group leadership team Please see attached JD and PS for full details