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Payroll Technician
£29,000 - £33,000 plus benefits (Work Level 6B)
Manchester city centre
24-month fixed term contract/secondment
We're now working in a hybrid way, with colleagues dividing their time between working from home and in the Manchester office. You can visit our Hybrid Working Policy for more information (colleagues.coop.co.uk/hybrid-working-policy)
We're looking for a Payroll Technician to join our payroll operations team. It's a busy team; they process the salaries for approximately 70,000 Co-op employees and pensioners on a 4-week cycle, and their goal is to make sure that every colleague is paid the right amount at the right time. If you have the payroll experience and team working skills that we need, then we can offer you the opportunity to build your knowledge and develop your skills with a business that puts people at the heart of its strategy.
In this role, we'll look to you to co-ordinate the team's day to day activity, making sure our payroll processes are delivered accurately and in line with tight timescales. You'll be working in a fast-paced environment, with a seriously complex payroll that covers our wider businesses. We've made lots of improvements to our payroll service over recent years, making processes quicker, easier and more effective for customers across the business. It's an exciting time to join, as you'll have the chance to spot opportunities to help us to further improve the way we work.
What you'll do
- Be responsible for planning, managing and controlling payroll processes, supporting change and payroll related projects
- Make sure all payrolls are processed correctly and within established timelines
- Complete periodic reconciliations and submission of RTI returns in compliance with legislation
- Ensure all audits controls throughout the payroll cycle are adhered to
- Support with complex queries and complaints
- Mentor and support the development of payroll specialists
- Spot opportunities for continuous improvement, identifying ways to further streamline our payroll service
This role would suit people who have
- Proven payroll experience
- A high level of accuracy and attention to detail
- A CIPP qualification (or you're working towards this)
- Great Microsoft office skills - particularly Excel (pivot tables, VLOOKUP and other advanced formulas)
- A talent for building positive relationships with partners across the business and work collaboratively
- The ability to manage conflicting priorities in a fast-paced environment
- Good organisational skills, with the ability to co-ordinate and prioritise the team's caseload and priorities
- Experience coaching and supporting the development of payroll specialists
Why Co-op?
If you've got the skills and experience we're looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You'll also get:
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- YuLife - an app that rewards you for exercising with discounts and vouchers for your favourite brands
Building an inclusive work environment
At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We're actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
#CBSjobs
Proud member of the Disability Confident employer scheme
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BROAD JOB FUNCTIONS
Regular
Cafeteria Operation and Management
Employee Transport Management
Janitorial Management
Irregular
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About Ryder:
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
Summary
Under close supervision, the Heavy Duty Apprentice Technician performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a Licensed Technician, Shop Supervisor and Manager, when performing highly technical and superior diagnostic type repairs. Task assignments are directed by shop management to encourage development in a productive manner. The Apprentice Technician performs minor to average repairs and routine maintenance under limited supervision. The Apprentice Technician may be assigned to work/train directly with a Senior Technician or Licensed Technician.
Type: Full-time, Perm
Wage: $25.00 - $35.00 per hour + $2.00 per hour weekend shift premium
Shifts: 2 options:
1. Wednesday to Sunday,6:30am to 3:00pm
2. Thursday to Monday, 6:30am to 3:00pm
Why Ryder:
Weekly pay.
Excellent benefits package after 30 days.
Education Assistance
10 days of Paid Time Off upon hire.
Boot Voucher
Retirement Pension Plans.
RRSP
Stock options.
A safe, friendly and respectful working environment.
Room for growth.
Lots of learning opportunities
Responsibilities
Performs standard vehicle maintenance.
Performs standard component inspections and repairs.
Performs preventive maintenance.
Diagnoses standard mechanical and electronic problems, utilizing diagnostic computer when applicable.
Identifies root cause of basic failures/conditions and perform repairs as required
Replace defective components as instructed.
Utilizes key functions of Shop Management System and electronic documentation available
Interacts with customers/drivers to properly determine nature of complaint once assigned a task
Performs facility maintenance duties
Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
Qualifications
H.S. diploma/GED required.
Associate's degree preferred in related field.
With a Valid Driver’s License.
Finished at least one year of Truck & Coach Apprenticeship schooling.
Highly thorough and dependable.
Ability to read and/or listen and understand information and ideas communicated.
Strong verbal and written communication skills.
Strong mechanical skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
*************************************************************************************************************
Feel free to click on the following link to learn about a day in the life of an Apprentice Technician
https://www.youtube.com/watch?v=KFzsemMN1o4
Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:
Recruiter: Kathy Zhang:
Phone:+1 819 412 4813 ( this phone number can only receive text message or voicemail, we will respond to your questions asap)
Email: nan_zhang@ryder.com
Business Hours: M to F, 8:00am to 5:00pm EST
Job Category
TechniciansRyder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
--------------------------------------------------------------------------------
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
About Ryder:
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
Summary
Under close supervision, the Heavy Duty Apprentice Technician performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a Licensed Technician, Shop Supervisor and Manager, when performing highly technical and superior diagnostic type repairs. Task assignments are directed by shop management to encourage development in a productive manner. The Apprentice Technician performs minor to average repairs and routine maintenance under limited supervision. The Apprentice Technician may be assigned to work/train directly with a Senior Technician or Licensed Technician.
Type: Full-time, Perm
Wage: $25- $30 per hour depending on the experience.
Shifts: Monday to Friday 2:30pm to 11:00pm,
Why Ryder:
Responsibilities
Qualifications
*************************************************************************************************************
Feel free to click on the following link to learn about a day in the life of a Diesel Mechanic
https://www.youtube.com/watch?v=Nxe0PqskjH0
Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:
Recruiter: Kathy Zhang:
Phone:+1 819 412 4813 ( this phone number can only receive text message or voicemail, we will respond to your questions asap)
Email: nan_zhang@ryder.com
Business Hours: M to F, 8:00am to 5:00pm EST
Job Category
TechniciansRyder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
--------------------------------------------------------------------------------
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
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Workstudy Position:
Sponsorship Available:
The University of Arkansas Community College at Hope-Texarkana (UACCHT) is a proud member of the University of Arkansas System. The University of Arkansas System is comprised of land-grant research institutions, a teaching hospital, five community colleges, two schools of law, a presidential school, a residential math and science high school, and an online university, as well as divisions of agriculture, archaeology and criminal justice. These entities exhibit unmatched economic and social impact across the state by providing numerous academic and professional opportunities. Below you will find the details for the position currently available at UACCHT including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
If you have a disability and need assistance with the hiring process please submit a request via Email to: Kathryn.Hopkins@uaht.edu or by phone at (870) 722-8164 or (870) 722-8297. Applicants are required to submit a separate request for each position in which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at Kathryn.Hopkins@uaht.edu or by phone at (870) 722-8164 or (870) 722-8297.
Department's Website:
The formal education equivalent of a high school diploma; plus, one year of specialized training in bookkeeping or a related field; plus, two years of experience in payroll processing, payroll accounting, or a related area.
Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Chancellor and the Human Resource Director.
Additional Information:
The formal education equivalent of a high school diploma; plus, one year of specialized training in bookkeeping or a related field; plus, two years of experience in payroll processing, payroll accounting, or a related area.
Other job-related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the Chancellor and the Human Resource Director.
Position start date: July 1, 2024
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
The University of Arkansas Community College at Hope-Texarkana (UACCHT) is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check, sex offender registry check, and drug screen. For certain positions, there may also be a financial (credit) background check and/or a Motor Vehicle Registry (MVR) check. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.
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Sponsorship Available:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department's Website:
Minimum Qualifications:
Preferred Qualifications:
Additional Information:
Responsibilities:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
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Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
About Ryder:
For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare.
We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.
About the Job:
Under close supervision, the Heavy Duty Apprentice Technician performs minor to average routine maintenance and repair services on different types of vehicles. Works with the assistance of a Licensed Technician, Shop Supervisor and Manager, when performing highly technical and superior diagnostic type repairs. Task assignments are directed by shop management to encourage development in a productive manner. The Apprentice Technician performs minor to average repairs and routine maintenance under limited supervision. The Apprentice Technician may be assigned to work/train directly with a Senior Technician or Licensed Technician.
Type: Full-time
Wage: $21-$30 per hour depending on experience.
Shifts: 6:30am-3:00pm, Tuesday to Saturday
Why Ryder:
Weekly pay.
Excellent benefits package after 30 days.
Education Assistance
10 days of Paid Time Off upon hire.
Boot Voucher
Retirement Pension Plans.
RRSP
Stock options.
A safe, friendly and respectful working environment.
Room for growth.
Lots of learning opportunities
Responsibilities
Performs standard vehicle maintenance.
Performs standard component inspections and repairs.
Performs preventive maintenance.
Diagnoses standard mechanical and electronic problems, utilizing diagnostic computer when applicable.
Identifies root cause of basic failures/conditions and perform repairs as required
Replace defective components as instructed.
Utilizes key functions of Shop Management System and electronic documentation available
Interacts with customers/drivers to properly determine nature of complaint once assigned a task
Performs facility maintenance duties
Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
Qualifications
H.S. diploma/GED required
Associate's degree preferred in related field
With a Valid Driver’s License.
At least completed Level 1 310T Apprenticeship program schooling.
Highly thorough and dependable
Work shift work and weekend as required
Perform all entry level tasks
Ability to read and/or listen and understand information and ideas communicated
Strong verbal and written communication skills
Strong mechanical skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
*************************************************************************************************************
Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:
Recruiter: Kathy Zhang:
Phone:+1 819 412 4813 ( this phone number can only receive text message or voicemail, we will respond to your questions asap)
Email: nan_zhang@ryder.com
Business Hours: M to F, 8:00am to 5:00pm EST
Job Category
TechniciansRyder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
--------------------------------------------------------------------------------
Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Official account of Jobstore.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
$3500 Sign-on Bonus
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As an Operations Supervisor, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The “Ops Supervisor” assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or “Shift Supervisor”, is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because we allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
$3500 Sign-on Bonus
Shop Location: Waterbury, CT
Schedule: Monday - Friday
Shift: 2:00pm to 12:00 midnight
Salary | Bonus
Experience as a shop supervisor in a HD Diesel repair shop is required. Mechanical knowledge on late model HD Diesel Trucks is plus.
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
The salary for this position ranges from $49,300 $72,000. Employees may also be eligible to receive an annual bonus, as applicable.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
Essential Functions
Workflow Management:
Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
Ensures all warranty policies and procedures are executed
Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
Responsible for conducting yard checks to ensure proper work scheduling and prioritization
Labor Management
Provides management, training and development of all personnel assigned
Responsible for Performance Management of all assigned personnel
Customer Management:
Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates
Conduct customer visits as required by the Customer Care Plan
Asset Management:
Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility
Evaluates needs and makes recommendation for shop tooling and equipment requirements
Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process
Assist in ensuring all vehicles have required specifications in SAM
Responsible for Parts Inventory management, policies and procedures
Quality Management:
Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work
Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center
Ensure Cleanliness and quality of repair for all maintained vehicles
Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized
Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements
Ensure Employee compliance with Safety and EPA regulations and requirements
Financial Management:
Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction
Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives
Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets
Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation
Responsible for the customer bill back process to include identification, review and approval of bill back opportunities
Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity
Ensure data integrity in the Shop Management Online system
Additional Responsibilities
Performs other duties as assigned
Skills and Abilities
Ability to professionally represent Ryder and competently interact with customer management
Strong vehicle diagnostics/repair knowledge (preferred)
Microsoft Office intermediate preferred
Qualifications
H.S. diploma/GED required
Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
Maintenance and Technical experience in a shop environment required
Supervisory experience preferred
Experience with a Shop Management System preferred
Microsoft Office intermediate preferred
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Official account of Jobstore.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Senior Operations Manager, you’ll be asked to lead a dynamic team of people and empower others to further develop their careers while also developing your seniority in the transportation industry. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The Senior Ops Manager manages the operations and personnel for locations with approximately 377 truck units comprised of one or more locations. Roles including Operations Managers, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Senior Operations Manager must be able to accomplish results through the effective delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. Senior Ops Managers are responsible for ensuring that financial requirements are being met while balancing the needs of the customers against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder FMS Shop positions, the Senior Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager II, Field Operations Manager, or Quality Assurance Manager roles.
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Location: Chicago, IL
Salary | Bonus
Check out these videos!
https://www.youtube.com/watch?v=usBbl6L1V6E
https://www.youtube.com/watch?v=b24PFgxvVS0
Ryder's most recently been named: “Ryder Leaders Recognized as “Top Women to Watch in Transportation” in 2022” by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies, and ” one of “America’s Most Responsible Companies” by Newsweek.
Essential Functions
Operations Management:
Responsible for the oversight of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
Directly involved in strategic Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, establishing operating hours, and level loading workload to maximize efficiency and productivity.
Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
Oversee the execution of the Workflow Management process.
Labor Management:
Provides leadership, training and development to a management team assigned to the branch(es) to include the Operations Manager, Operations Supervisors, Technicians In Charge and Customer Service Coordinators.
Responsible for Performance Management of all assigned personnel.
Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.
Evaluates and makes recommendations for future staffing based on changes to the business environment.
Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning
Customer Management:
Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.
Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.
Oversight to ensure successful execution of the Customer Communication Protocol.
Partner with the Sales Team to ensure proper scoping of prospective new business opportunities and identify opportunities for growth within existing customer base.
Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.
Conduct customer visits and Annual Reviews as required by the Customer Care Plan
Financial Management:
Directly involved in strategic financial planning by developing budgetary forecasts and implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.
Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
Oversight and exception management of Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation.
Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities. Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.
Responsible for the successful execution of the Warranty process and maximizing warranty recovery.
Ensure data integrity in the Shop Management Online system.
Asset Management:
Directs his/her management team in order to maintain the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.
Prioritize and approve shop tooling and equipment requirements based on needs and scope.
Management and oversight of vehicle specifications and vehicle in-service/out-service process.
Provide expert insight during business unit asset management review.
Ensure all vehicles have required specifications in SAM.
Oversight of Parts Inventory management, policies and procedures
Quality Management:
Involved in strategic quality planning by developing corrective action and counter measures to operational quality issues.
Oversight of Quality Inspection of PM & repairs, including In Process Reviews of non-PM work.
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.
Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
Ensure Cleanliness and quality of repair for all maintained vehicles.
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
Comply with Safety and EPA regulations and requirements
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Strong sense of personal accountability and a proven track record of achieving desired results
Strong verbal and written communication skills
Ability to work with reporting systems to pull data for analysis and decision making (preferred)
Dmonstrated commitment to a safe work environment, quality execution and customer service as evidenced by previous experience and performance track record
Ability to build strong customer relationshipsDemonstrated customer service focus, work flow analysis and management skills
Demonstrates problem solving skillsSolves complex operational problems with assistance
Resolves critical customer issues with minimal assistance
Able to lead, train and develop a self-directed workforce, including effective delegation skills and ability to manage assigned responsibilities
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics required
Maintenance and Technical experience in a shop environment preferred
Experience using Microsoft word and excelintermediate preferred
Experience with Fleet Management Software preferred
Qualifications
H.S. diploma/GED required
Associate's degree preferred
Four (4) years or more experience in an operations environment or demonstrated success in a Ryder role. required
Three (3) years or more supervisory experience. required
Exposure to working with strategic labor, financial, operating, quality, safety and asset processes as well as related metrics. required
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Official account of Jobstore.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As an Operations Manager, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The “Ops Manager” manages the operations and personnel for locations with approximately 328 truck units. Roles including Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person report to you and are there to support the needs of the assigned location. The Ops Manager must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met. The Ops Manager is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all Ryder shop positions, the Ops Manager is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may also be a developmental position to prepare incumbents for the Senior Operations Manager role because we allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, and a discount on shares!
Shop Location: Toledo, OH
Schedule: Monday - Friday
Salary - Bonus
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
Essential Functions
Operations Management:
Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.
Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
Oversee the execution of the Automated Planning System (APS).
Labor Management:
Provides management, training and development of all personnel assigned.
Responsible for Performance Management of all assigned personnel.
Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends.
Makes recommendations for future staffing based on changes to the business environment.
Responsible for Recruiting, Hiring, On-boarding, Payroll, and Succession Planning.
Customer Management:
Directly responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention, as well as ensuring uptime.
Responsible for execution of customer communication protocol.
Responsible for optimizing vehicle maintenance cycle time and ensuring that the shop meets or exceeds Delivered in Time Promised objectives based upon customer requirements.
Collaborate with Sales Team to develop the service requirement section of the Customer Care Plan to ensure effective delivery of service.
Conduct customer visits and annual reviews as required by the Customer Care Plan.
Financial Management:
Responsible for implementing cost control measures related to maintenance operations budget and location P&L statement to meet short and long term financial goals.
Directly responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets.
Responsible for the optimization of net maintenance cost per unit.
Responsible for Customer Retention and Maintenance CSI through optimal execution of the Maintenance Promise.
Work with vendor sourcing group to identify potential and preferred vendors for specific facilities and vehicle maintenance services. Responsible for ensuring accuracy of third party invoices and the quality of worked outsourced to vendors.
Responsible for Payroll, Purchase Order approval and invoice reconciliation, and fuel reconciliation, all liquid inventories to include fuel, DEF and oil.
Responsible for the successful execution of the customer bill back process to include identification, review and approval of bill back opportunities.
Responsible for ensuring proper documentation and explanation/ reporting of re-billable activity.
Responsible for the successful execution of the Warranty process and maximizing warranty recovery.
Ensure data integrity in the Shop Management Online system.
Asset Management:
Directs his/her subordinates in maintaining the appearance and maintenance of assigned locations, including sustaining 6S standards throughout the shop.
Evaluates needs and makes recommendation for shop tooling and equipment requirements.
Responsible for the execution of Asset Management initiatives at the shop level.
Management and oversight of vehicle specifications and vehicle in-service/out-service process.
Provide input during business unit asset management review.
Ensure all vehicles have required specifications in SAM.
Responsible for successful execution of Parts Inventory management, policies and procedures.
Collaborate with Rental in scheduling PM’s, utilization of assets to be ready at all times, subs, VMI, and wash log.
Quality Management:
Responsible for successful execution of Quality Inspections of PM & repairs, including In Process Reviews of non-PM work.
Lead breakdown root cause analysis process, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center.
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized.
Responsible for all Mandatory Compliance items at the Shop Level as identified on the Quality Review inspection list.
Accountable for all Quality Metrics within the Shop.
Develop and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs.
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements.
Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives.
Ensure Cleanliness and quality of repair for all maintained vehicles.
Comply with Safety, State, and EPA regulations and requirements.
Additional Responsibilities
Performs other duties as assigned
Skills and Abilities
Demonstrated success at performance managing teams while leading, training, and developing the workforce, including effective delegation and oversight of assigned work
Understanding of labor, financial operating, quality, safety and asset processes and related metrics
Strong sense of personal accountability and a proven track record of achieving desired results
Ability to communicate effectively both verbally and in writing
Proficient in basic computer skills and in a Microsoft Office environment
Ability to work with reporting systems to pull data for analysis and decision making (preferred)
Demonstrated success to a safe work environment, quality execution, and customer service as evidenced by previous experience and performance track record
Experience using Microsoft word and excel intermediate preferred
Experience with Fleet Management Software preferred
Maintenance and Technical experience in a shop environment preferred
Qualifications
H.S. diploma/GED required.
Associate's degree preferred.
Bachelor's degree preferred.
Three (3) years or more experience in an operations environment or demonstrated success in a Ryder role required.
One (1) year to Two (2) years or more Supervisory experience required.
Travel
1-10%
Safety Sensitive
Non-Regulated Tech
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Official account of Jobstore.
Les demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ICI.
Catégorie D'emploi
TechniciansRyder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)
Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.
Les demandeurs d'emploi peuvent consulter la politique de confidentialité des candidats en cliquant ICI.
--------------------------------------------------------------------------------
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Summary
The Technician III must be capable of performing the majority of required maintenance and service on Ryder vehicles with minimal support from others. Works with the assistance of a T4, TIC, SS or SM when performing highly technical or intricate diagnostic type repairs. Task assignments are directed by shop management to encourage skill development in a productive manner.
The Technician III works under general supervision of the designated Shop Supervisor or Service Manager. Exercises some judgment and discretion in resolving issues or making repairs.
Essential Functions
Additional Responsibilities
Skills and Abilities
Qualifications
Safety Sensitive
Non-Regulated Tech
DOT Regulated
Regulated Tech
Job Category
TechniciansRyder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.
In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Official account of Jobstore.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As an Operations Supervisor, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career. This is an essential industry and we’ve been in the game since 1933!
Position Summary
The “Ops Supervisor” assists the Ops Manager/Sr. Ops Manager with the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Ops Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance against metrics to meet and/or exceed assigned objectives. The Ops Supervisor will be cross functionally trained in order to be able to back up others within the shop. As with all Ryder shop positions, the Ops Supervisor, or “Shift Supervisor”, is responsible for adhering to all Ryder Maintenance Operations policies and procedures.
This role may be a developmental position to prepare incumbents for the Ops Manager role because we allow you to carve out your own career path and promote from within, based on performance. The continuous, on-the-job experience here at Ryder opens up other opportunities and provides a long-lasting career. This position comes with a competitive salary and yearly bonus. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
$3500.00 Sign-on Bonus
Shop Location: East Syracuse, NY
Hours: 5:00am to 3:00pm
Schedule: Tuesday - Saturday
Salary - Bonus
This position requires experience working in a Heavy-Duty Truck repair shop, wrenching experience preferred.
Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
The salary for this position ranges from $49,300 to $60,000. Employees may also be eligible to receive an annual bonus, as applicable.
Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Experience working in a heavy-duty truck or automotive repair shop is a plus!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
Here is from people that work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
Essential Functions
Workflow Management:
Responsible for work analysis, planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval
Ensures all warranty policies and procedures are executed
Responsible for Triage of unscheduled customer drive-ins, and for communicating with customers and assigning work to technicians as appropriate
Responsible for conducting yard checks to ensure proper work scheduling and prioritization
Labor Management
Provides management, training and development of all personnel assigned
Responsible for Performance Management of all assigned personnel
Customer Management:
Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention, as well as ensuring vehicle uptime
Responsible for customer communication protocol as it pertains to PM Scheduling & follow-up, breakdowns and vehicle status updates
Conduct customer visits as required by the Customer Care Plan
Asset Management:
Directs his/her direct reports in maintaining the appearance and maintenance of assigned location, including sustaining 65 standards in all relevant shop areas of responsibility
Evaluates needs and makes recommendation for shop tooling and equipment requirements
Assist in the management and oversight of vehicle specifications and vehicle in· service/out-service process
Assist in ensuring all vehicles have required specifications in SAM
Responsible for Parts Inventory management, policies and procedures
Quality Management:
Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM work
Perform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance Center
Ensure Cleanliness and quality of repair for all maintained vehicles
Work with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trends
Maintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimized
Assist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs
Accountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements
Ensure Employee compliance with Safety and EPA regulations and requirements
Financial Management:
Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfaction
Responsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectives
Responsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targets
Responsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliation
Responsible for the customer bill back process to include identification, review and approval of bill back opportunities
Responsible for ensuring proper documentation and explanation/ reporting of re·billable activity
Ensure data integrity in the Shop Management Online system
Additional Responsibilities
Performs other duties as assigned
Skills and Abilities
Ability to professionally represent Ryder and competently interact with customer management
Strong vehicle diagnostics/repair knowledge (preferred)
Microsoft Office intermediate preferred
Qualifications
H.S. diploma/GED required
Associate's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
Bachelor's degree preferred or 1-3 years or more experience in a maintenance operations environment required. Demonstrated success in a Ryder role may be substituted for this requirement
Maintenance and Technical experience in a shop environment required
Supervisory experience preferred
Experience with a Shop Management System preferred
Microsoft Office intermediate preferred
DOT Regulated
No
#LI-post #INDexempt #FB
Job Category
MaintenanceRyder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process.
Official account of Jobstore.
Maintenance workers are tasked with maintaining and repairing structural sites like offices, housing, schools and government agencies. Maintenance jobs include technician, landscaper, janitor, mechanic and repair worker.
The role of service engineer is to design, install or repair equipment relate to different sectors of technology world. Responsibilities include interacting with clients to solve their issues, installing new hardware/software, keeping track of purchase equipment, checking existing problems and teaming up with other professionals from different fields.
The role of maintenance technician is to manage maintenance in the facilities to ensure the smooth running of upkeep or repair operations, Responsibilities include inspect facilities periodically to determine problems, prepare weekly maintenance schedules, recruit maintenance technicians, supervise tradesmen during installations,ensure adherence to quality standards, health and safety regulations.
The role of technician is to deliver the desired customer service experience. Responsibilities include providing customer support during field visits, tie workflow to schedule, manage all on site installations, diagnose technical problems, produce detailed service reports, document process, follow all company’s filed procedures and protocols.
The role of a fitter is to lay out, assemble, install and maintain pipe systems. Responsibilities include test installed systems, measure pipe for cutting, lay out full scale drawings of pipe system ,plan pipe system layout, select materials according to specifications, bore holes in structures using power tools, and install automatic controls used to regulate pipe systems.
The role of welder is to cut and join metals at facilities. Responsibilities include reading measurements to plan layout, determine the appropriate welding equipment, set up components for welding according to specifications, align components using clamp pieces, repair machinery, inspecting welded structure to find flaws and maintain equipment in a condition that does not compromise safety.
The role of chargeman is to assist in planning, operating and carrying out any work that is related to electrical safety precautions as well as preventive maintenance. Responsibilities include preparing daily records, troubleshoot any problems with electrical equipment, installing electrical equipment, supervise a team of electrical staff.
The role of wireman is to install and repair electrical wiring as well as components in facilities. Responsibilities include reading technical blueprints, inspect existing wiring, identify worn-out components, adhere to safety of electrical systems, training and supervise apprentices.
